Courtyard by Marriott is our property of choice when planning any sort of trip. We have been staying at them for business and pleasure for well over 25 years and are very rarely disappointed. They have always been consistent in cleanliness, comfort, utility and staff friendliness and professionalism, So, it is with disappointment that I have given this location a rating of only average.
While I can understand why this property is rated #2 among other lodging facilities in Norwalk, my rating reflects the relativity of this Courtyard to other Courtyard locations across the country at which we have stayed.
- The king bed room that we had was laid out in a manner whereby the clearance between one side of the bed and the wall was too narrow to comfortably navigate
- The tub drain had apparently not been taken apart and cleaned in some time as water accumulated on the tub floor during showers because it could not drain fast enough. We removed the drain stop and could see the build up that was causing the problem
- The complementary guest shampoo was not left in the room. Consequently, by the time we realized, I was already in the shower and it was too late to acquire some from the front desk.
On the plus side, the facility was otherwise clean, as always and the staff was friendly and professional as always.More
- Free Wifi
- Free Parking