Booked a standard King, no upgrade offered.
Room itself was great. No improvements needed. Customer service is top-notch. Overall the hotel is great.
Bottle of Aquafina was $10, and there was no label that showed its cost. I don't really know what that was all about. Had my cc company refund that.
Wi-Fi is apparently not complimentary but it was comp'd after I asked. Chose an appetizer (which was excellent) and bottle of wine for the amenities, and was given some points since the Club wasn't open.
My only suggestions: Offer complimentary Wi-Fi, or just charge $5 more per room and then make it "complimentary". Also, don't charge $10 for a $2 bottle of water with no sign on the bottle.
Still one of my favorite hotels, and I will continue to keep visiting.
- Official Description (provided by the hotel):
- Conveniently located less than 5 minutes from the Stamford Business District and train station and 20 minutes from White Plains, NY. Easy access off I-95, Exit 5. Only 45 minutes by train from Manhattan. Complimentary shuttle service available within a five-mile radius. All guestrooms are wired for complimentary high-speed & wireless internet access. Surrender to the Hyatt Grand Bed - featuring luxurious goose down pillows, triple sheeting, a thick down blanket - all piled atop a Sealy Posturepedic pillow top mattress. Check-in or out with a simple touch of a screen using the Express Check-in Kiosk. Retrieve flight information and boarding pass using the Hyatt Fast Board technology. Enjoy our Stay Fit at Hyatt program at the fitness center featuring Life Fitness cardio and strengthening machines with individual flat screen TVs, as well as an indoor pool and whirlpool. Satisfy your appetite for breakfast, lunch and dinner at Winfield's Restaurant winner of the Best Sunday Brunch by Greenwich Magazine. Relax in the Gazebo Bar for a specialty cocktail and a light fare menu. Or enjoy the ultimate in convenience when you dine in the comfort of your own room with our extensive Room Service menu. Restore your spirits after a workout with a power drink or snack at our Hyatt Stay Fit Gym. ... more less
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- Also Known As:
- Hyatt Regency Greenwich Hotel Old Greenwich
- Greenwich Hyatt Regency
- Hyatt Old Greenwich
- Hyatt Regency Old Greenwich