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Hilton Garden Inn Preston Casino Area
Ranked #1 of 1 Hotels in Preston
Certificate of Excellence
Reviewed 6 August 2014

Stayed here because the casinos were crazy expensive. Being open only 1.5 years, everything was nice and new. Friendly staff, nice lobby and bar. Nice room with microwave, fridge and coffee maker (Keurig no less).

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
3  Thank Ray55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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662 - 668 of 936 reviews

Reviewed 6 August 2014

We held our 20th football re union at the function facility on site. It was unbelievable, We stayed at the hotel as well. Everything about it was above our expectation. The function room, the service and especially the food was amazing. The compliments from my team continue to roll in.

From the first phone call until the event, they where extremely professional and proficient. The prices for the rooms and the event where reasonable to say the least. It was a wonderful event and I recommend them for others to enjoy!

  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
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2  Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

This is a gorgeous hotel- nicely decorated with spacious hallways and a very open lobby! We were there to visit the Casino of course. Chad at the Front Desk checked us in and was so accommodating to our needs - we missed the shuttle that runs on the hour and he made arrangements to have the van driver take us there anyway! Believe it or not, it was Chad that picked us up at teh end of the night around 1:15am! Always smiled and made us feel so welcomed.

Hotel breafast was great- fantastic bar too, not like most Hilton Garden Inns: Very lounge-like!

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
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3  Thank JohnJohn0426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

This hotel is very new and contemporary and right next to Foxwoods. The staff at the front desk was extremely pleasant and patient considering I had a group reservation for 10 rooms. The rooms were clean and new. The little fridge/microwave area in each room was nice. We used the shuttle to foxwoods and it was quick and efficient back and forth. The bar area is nice. The breakfast was very good and a pretty good value. Overall it was teriffic! We will definitely stay here again

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank A3735SSkatieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

My husband unfortunately became sick in middle of night onto the carpet the 1st night. I went down in the morning to let them know he didn't make it to the bathroom. We gave them 5 hours to clean the room. When we returned just the bedding was replaced. Nothing done for the smell on the carpet. We called, they promised to send someone up to spray the carpet. Waited an hour... No One Came. Decided to use the hot tub. Went to desk and asked again, told them what we were doing and that they could go right in while we were gone. Still no one came. Went to dinner down stairs, talked to the manager Chad all he said was yes he heard about it. Didn't look us in the eye, didn't try to resolve the issue. We ended up going out and buying frebreeze ourselves and took care of it. Sometimes accidents happen. Food poisoning isn't fun. Very disappointed with the reaction of the staff. Not the most friendly or helpful to us. They seemed irritated that it happened. Would not ever go back to this hotel. Hotel itself was beautiful. Staff was rude, uncaring, or helpful.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
2  Thank Todd And Corey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

Rooms were very small not like other Hilton Garden Inns (and we have stayed in many). Also the TV was a very small flat screen TV... much, much smaller than we have had in other Garden Inns. This is a relatively new Garden Inn and it makes one wonder if all newer Garden Inns will be built like this one.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank GDZPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

A group of 19 of our friends and family just spent the night at the Hilton Garden Inn in Preston, CT to celebrate my husbands 40th birthday at Foxwoods. We booked well in advance with an corporate rate and got a great! The rooms were clean and comfortable. I was nervous about us all being transported to Foxwoods due to other reviews I read about them only taking 6 people at a time every half hour--but the shuttle was fantastic. We found the shuttle running about every 15 minutes and they transported about 12 at time. "The Chads" are both nice men-- one I believe the GM ensured we all got rides over to Foxwoods in time for 7pm dinner reservations. The other Chad was the shuttle driver who was gracious and reluctantly accepted the tip I offered him only taking it after I insisted. Really great and friendly service. Bar service was good as was service at the breakfast buffet. The food was mixed dry scrambled eggs but those made to order were great as were the potatoes! Good to get coffee for there and to go as well. Overall great experience and and value!

  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Lauren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Preston Casino Area

Address: 5 Watson Rd, Preston, CT 06365-8828
Phone Number:
Region: United States > Connecticut > Mystic Country > Preston
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Preston
Price Range: £85 - £246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Preston Casino Area 3*
Number of rooms: 165
Reservation Options:
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