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Sheraton Hartford South Hotel
Ranked #2 of 5 Hotels in Rocky Hill
Certificate of Excellence
Reviewed 29 August 2013

We stayed one night in this Sheraton after a day at an event in the area. Upon arrival it looks like many (chain) hotels close to Highways, but upon entering your perception changes. A nice bright, clean and welcoming lounge with bar area visible, and several computers ready for use. The check-in counter is somewhat hidden on the left. Staff was very helpful and friendly and the rooms fresh looking, clean and everything works. Extra amenities in the bathroom such as shaving cream were a pleasant surprise and you generally don't find these in Sheratons. We did not use any of the facilities such as the restaurant (nice menu), fitness center or pool but everything looked well maintained and inviting. Bed was great, somehow more comfortable feeling than other Sheratons but that may be due to the overall feeling the rooms provided. Overall, it was much better than we expected. We know the Sheratons, this one definitely stands out. Great place for one night or a family stay for sight seeing in the area, and of course conferences, nice facilities for relaxing after work.

  • Stayed: August 2013, travelled as a couple
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Thank doublebooked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this reviewResponded 5 September 2013

Dear Doublebooked,

We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels.

We take these reviews very seriuosly so we can keep offering an excellent experience.

Sincerely,

SHS

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204 - 210 of 246 reviews

Reviewed 28 August 2013

I had previously stayed here a few times when this hotel used to be a Marriott, and now it has changed hands and is a Sheraton. What I like about the hotel is the following:

Plenty of free parking
Internet Stations to use in the lobby
A nice pool and whirlpool area


Hotel is rather expansive and I find there isn't a ton to do right in the area, but that does lend itself to the feeling of seclusion. I would have no problem staying here again.

Stayed: June 2013, travelled as a couple
2  Thank boddicker52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this reviewResponded 5 September 2013

Dear Boddicker,

Thank you for the review. We are happy to know that you enjoyed our Pool, Sheraton Link, and we look forward to your next visit.

Sincerely,


SHS

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Reviewed 13 August 2013

I used Priceline to find a hotel last minute in the Rocky Hill area and ended up with a reservation at this 4-floor Sheraton. There was a conference going on when we were there and it was obvious that this property is great for meetings (it's right off the highway, has a private open parking lot and a great lobby area). Not being part of the conference, we were not made to feel out of place or as if we didn't belong- we were greeted promptly at the counter and had no problems checking in or out. We only stayed one night and it was very comfortable and pleasant. We only had to adjust the temperature a little because when we first checked in the room felt a little muggy (it was also humid outside). The Sheraton offers a lot of little extras in the room (like a disposable loofa, nail file kit, shower cap, etc) which were a nice touch. My only wish would have been that there was more for lighting- the one shoulder-height lamp by the window along with the 2 lamps next to the bed did not quite light up the room but it was very clean and well maintained. As we were checking out we noticed a guest with a dog, so it must be pet friendly as well.

  • Stayed: August 2013, travelled as a couple
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1  Thank Marlsak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this reviewResponded 27 August 2013

Dear Marisa K,

We appreciate you taking the time to post such positive feedback - it’s always great to hear that our guests enjoy themselves during their travels.

Thank you for your review, and we look forward to welcoming you back in the future!

SHS

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Reviewed 30 July 2013 via mobile

I stayed here for 3 days for a work related training. Very convenient location about 23 miles from airport and right off the interstate. Lots of nearby restaurants. Club level was excellent. Quiet area and very comfy bed and pillows. Nice shower head and toiletries. Very clean facilities. Good breakfast selection. Club room was comfy and had nice computer and printer. Complementary newspapers. Attentive and friendly staff. Loved the fitness center. Weight room, dumbbells, flex balls, mats and cardio machines as well as shallow pool and hot tub. Towels are available there as well. A couple of computer stations in lobby area but printers weren't working. Staff immediately attempted to fix it. Nice restaurant and bar. Easy and free parking. Excellent stay.

  • Stayed: July 2013
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Thank CindySGoulding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this reviewResponded 1 August 2013

Dear Cindy,

Thank you for the review. We are thrilled that you had such a great stay at Sheraton Hartford South.

We look forward to your next visit to the Hartford Area


Sincerely,

Sheraton Hartford South

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Reviewed 29 July 2013

It was a pleasure staying here with my family! As soon as we walked in we were greeted by the most pleasant staff. The quickest check-in ever! The nice young lady that checked us in (I believe it was Mia, I'm horrible with names) was the nicest person to deal with, she gets an A+! The rooms were extremely clean, the kids loved the pool.. I can't complain about anything, we will definitely stay here again!! The kids loved it! A wonderful experience!

Room Tip: We were on the first floor and it was very quiet.
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  • Stayed: July 2013, travelled with family
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Thank veronica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this reviewResponded 31 July 2013

Dear Veronica,

Thank you for taking the time to review ou Hotel. Its always a pleasure that our guests enjoy the property during their stays. Evenmore when its shared on Social Media.

We hope to see you and your family if your travels brings you back to the Rocky Hill area

Sincerely,

Sheraton Hartford South

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Reviewed 21 July 2013

I stayed at this hotel recently for a Youth Bowling event and everything about this hotel was very good! The beds are very comfortable, the overall grounds of the hotel are well kept. I used the restaurant for a take out sandwich and the service was fine. The lounge area is bright and airy. Didn't use the pool but many of the kids in our group had a great time. The only thing that could make this hotel a little better would be interactive choices in your room. There were no in-room movies. They do provide Internet access at an additional fee which we used with no problems. The staff could have been a bit more friendly.

  • Stayed: July 2013, travelled with friends
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Thank dondo54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this reviewResponded 30 July 2013

Dear Dondo,

We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels.

We will investigate more in depth friendliness of our staff, so we can offer a high level of friendliness from our ambassadors at front desk

Thank you for your review,

SHS

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Reviewed 19 July 2013

Rooms were new and nice as described herein. I stayed on a Coke promotion, and the hotel did not have the promotion materials. They were going to send it to me in a couple of days, but weeks later, nothing. Also, incorrectly charged for internet; called the hotel twice and left messages - no reply. Staying in a hotel should not be this hard. Finally, I specifically picked the club floor because I was told that there were no dogs allowed on that floor, but sure enough, there were dogs allowed on the floor.

Stayed: July 2013, travelled with family
1  Thank Fontaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager3806, Manager at Sheraton Hartford South Hotel, responded to this reviewResponded 30 July 2013

Dear Gerald,

We apologize that at the time of your reservation we ran out of the COKE promo items. This was national shortage that affected several properties .This past week we started to recieve the materials. We sent our first bacth of back order items on Friday

You should be getting your in the next few days.

Once again my apologies,

Sheraton Hartford South

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Additional Information about Sheraton Hartford South Hotel

Address: 100 Capital Blvd, Rocky Hill, CT 06067-3575 (Formerly Marriott Hotel)
Phone Number:
Region: United States > Connecticut > Rocky Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Rocky Hill
#4 Romantic Hotel in Rocky Hill
#4 Family Hotel in Rocky Hill
Price Range: £86 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Hartford South Hotel 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
The Sheraton Hartford South Hotel is located close to Dinosaur State Park and Arboretum, golf courses, and popular shopping venues. We also offer guests over 8,600 square feet of meeting space. ... more   less 
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Also Known As:
Hartford Marriott Rocky Hill Hotel Rocky Hill
Marriott Rocky Hill
Rocky Hill Marriott

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