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“Front Staff is Very Nice”
Review of Courtyard Shelton

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Courtyard Shelton
Ranked #4 of 6 Hotels in Shelton
Certificate of Excellence
Reviewed 20 August 2013

I have been working in the Bridgeport area for a few months and staying at Courtyard each week. The staff is very friendly and acknowledges me by name. The rooms are clean and the facility has been working through recent upgrades. It's nice to have a comfortable place to stay when out of town so often and you can't be in your own home or bed. The Courtyard is a nice place to stay and has a great support staff.

Stayed: July 2013
2  Thank Starr B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Courtyard Shelton, responded to this reviewResponded 21 August 2013

We would like to thank you for being a return guest here at the Courtyard by Marriott Shelton. We are glad we can make your work day little easier for you. Thank you for taking the time to write a review for us and for your business.

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188 - 194 of 199 reviews

Reviewed 17 August 2013

I have been staying frequently for business (almost every week) for 6 months. I typically only interact with the night staff, but all my transactions with them have been fantastic!! They are extremely friendly and helpful. I did have one experience with a 'bad room' (plumbing) but it was fixed immediately - and they profusely apologized and offered to move me to another room and give me Marriott reward points. The food at their bistro is very good - a nice surprise. I wish as a Platinum member that we got more perks - like free water, free breakfast, something... but the desk staff does let me turn in my free wine ticket for a bottled water. Overall, it's a nice facility - newly renovated - spacious and comfortable. The staff is wonderful to work with and very accommodating. Brought my wife here for the weekend to stay and visit NYC - when I had the choice to pick a different hotel. Would recommend.

Room Tip: The rooms facing the street have beautiful views of the sunsets. End rooms have no adjoining doors,
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  • Stayed: August 2013, travelled on business
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2  Thank Ken H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Courtyard Shelton, responded to this reviewResponded 18 August 2013

 Our associates here at the Courtyard by Marriott Shelton pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! It is also nice to read you chose our hotel on your visit to NYC with your wife. We hope you had a great time there. Thank you for your business and for such a great review.

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Reviewed 2 August 2013

I enjoyed my stay at this hotel during the Gathering of the Vibes weekend, 2013. The staff was helpful and accommodating and could be easily identified by their ty-dyed t-shirts. Nice touch! The rooms were extremely quiet, well appointed, clean, spacious all with nice modern decor. Bed linens were fabulous and I am a discerning customer when it comes to bed linens. My only complaint was the inadequacy of the "Starbucks" breakfast bar. Rather expensive, but at least the portions were tiny and choices were minimal!

  • Stayed: July 2013, travelled on business
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2  Thank rebeccaevans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Courtyard Shelton, responded to this reviewResponded 14 August 2013

Dear Rebeccaevans
Thank you for the complimentary review of our Courtyard by Marriott - Shelton, CT. We are glad that you enjoyed your stay for Vibes Tribe and that you noticed the special touches that our team did to try to make the group feel at home. I do apologize that you weren't happy with our breakfast offering at the Starbucks counter. As we are just completely and newly renovated, we are still testing out different offerings to see what our guests prefer most while staying with us. I assure you that we take your comments to heart and you will certainly see changes should you ever come back and stay with us in Shelton, CT. Thank you again for your comments, and we hope to see you again soon at the Courtyard by Marriott - Shelton, CT.

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Reviewed 5 July 2013

Bought a groupon for $65 for a one night stay. Was charged $139 at checkout. Several days later was charged a $250 non-refundable smoking fee & we don't even smoke! Nightmare trying to get someone to listen to you, and no managers are available. Disputing fee with my bank. Seems like fraud to me!

  • Stayed: June 2013, travelled with family
    • Service
3  Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Courtyard Shelton, responded to this reviewResponded 15 August 2013

We appreciate you sharing your experience with us; it is through such candid feedback that we’re able to improve our product and services. I am the new General Manager and I wanted to let you know that my team and I have been working diligently to ensure our hotel offers guests a welcoming place to relax and enjoy their time in Shelton. Again, I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town.

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Reviewed 14 June 2013

I stayed at this hotel several times for business. This hotel always seems to be changing. I am not a fan of the "Starbucks" breakfast. The real Starbucks is about ten minutes down the street and they have everything that you want/need for breakfast. But overall the staff is super. The bartender John makes the best cosmo's and long island icetea. The hotel is very safe and clean.

  • Stayed: June 2013, travelled on business
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2  Thank sunandfun420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Courtyard Shelton, responded to this reviewResponded 15 August 2013

We are very glad to read you think our hotel the Courtyard by Marriott Shelton is very safe and clean. We also thank you for mentioning our staff. We will be sure to let them know. I thank you for taking the time to share your recent experience at our hotel and I do hope that if you are ever in town, you consider staying with us.

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Reviewed 11 June 2013

Was here on a business trip. Stayed in the King suite which was a bit on the smaller side for an king-room rate. The room was clean and comfortable and did not smell. The bed sounded of springs and was a bit firm and spongy at the same time. Overall, it was an average mattress.
The bathroom was well-lit, clean and a good large size, with plenty of semi-soft towels in all sizes. Shower was clean and large with a powerful adjustable shower head. Paul Mitchell amenities were a nice touch. For the rest of the room, the HDTV was ~27" and had Showtime using DirectTV. Complimentary wi-fi. Top-notch iron and ironing board! The couch was a lil worn, but it was clean. The walls were nicely decorated and added a level of comfort to the room.
The lobby was clean and had the large touch screen displaying news and events. The fitness center was 24hrs and had pretty big indoor swimming pool. The breakfast food was very good and some of the seating had built-in tv's for catching news or whatever. Starbuck's was proudly served and proudly consumed, however the flavor was a bit off, as I think it was a bit diluted.
The staff was always busy either servicing the hotel or attending various guest concerns. They were very friendly. It was a very good experience and I would return to this Marriott.

Room Tip: Gasp, in-room charge of water was $2.00 per bottle!
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  • Stayed: June 2013, travelled on business
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2  Thank JpGutierrez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Courtyard Shelton, responded to this reviewResponded 15 August 2013

It is nice to read you had a good experience here at the Courtyard by Marriott Shelton and that you will return. Thank you for your review and your business. We look forward to your next visit.

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Reviewed 17 August 2016 via mobile
Google Translation

Stayed: August 2016, travelled on business
Thank Guadeloupe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Shelton

Address: 780 Bridgeport Ave, Shelton, CT 06484-4734 (Formerly Ramada Plaza Hotel)
Region: United States > Connecticut > Shelton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Shelton
Price Range: £68 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Shelton 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Courtyard By Marriott Shelton Hotel Shelton
Marriott Shelton
Shelton Courtyard
Shelton Marriott

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