Visited this pub whilst holidaying in the local area last week. After seeing a sign for the country pub and reading numerous great reviews on tripadvisor we decided to give it a go for our last evening down in Devon.... Unfortunately we were quite disappointed. After booking a table for 7.45 ( at the advice of the lady on the phone as there was a party of 14 at 8pm so she suggested we arrive first) we walked into a cosy, traditional country pub with a warm atmosphere... Great!(we thought!). However, no staff were on hand to greet us so we stood around for a while before heading to the bar. A young lad served us and pointed out our table- so far so good. However our table was Situated not only right next to the busy bar, but also next to a couple whom had a dog ( the dogs tail was practically under our chair). We asked to move which was no problem... However, the lad sat us one table behind I.e still next to the dog. Don't get me wrong, I love dogs but felt a bit awkward with not 1 but 3 dogs in the bar area... Not what I'd normally expect when I go out for dinner. Luckily they were well behaved although It was annoying having to step over the to get to the bar/toilet.
Having been sat at our table for 15minutes with no menu, I eventually had to go up to the bar and grab my own menu's. It was then another 30minutes before someone took our order!!! Not good. About 15/20mins after ordering our food,, I had popped to the toilet and noticed the party of 14 that came in 15mins after us ( remembering we were advised to get in before them) were happily tucking into their meals!! Suggesting they were served first.... It wouldn't of bothered us too much but the lady on the phone actually told us to come for 7.45 so we'd get served before the large party. Annoying. On returning from the toilet, we waited another 15/20mins for our food to arrive... By this time we'd been sat down for well over an hour waiting.... Not happy.
Food was nice- my husband had beef stroganoff which he said was 'nice but he expected better and more of it for £12. I had the vegetable lasagne with a side order of dauphinoise potatoes ( which I had to order separately at £2 as my meal didn't come with any accompaniments other than a small side salad - I noted the meat lasagne does come with a choice of potatoes and veg.....why doesn't the veg lasagne too?!?! Odd!). It tasted beautiful and very homemade however it was really quite small... Glad I ordered the side dish!!
We were going to order dessert but after waiting ages for our plates to be cleared and with no apology about our wait for food, we decided to just go home.... Really disappointed :-(!!!
One last point....The table of two next to us were there before us and got served after us too demonstrating poor service yet again.... We could also overhear them moaning.
Overall, very disappointed. Nice food despite small portions, warm atmosphere, quaint traditional decor... Rubbish staff!
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