We googled this place that looked so beautiful, for a lil Valentines getaway. We were so very disappointed about the whole experience! The ceilings were leaking down the corridors, non of the ice machines were working. The soda machines were sold out and when I asked for change at the front desk I found the keeper to be very rood. There wasn't much hospitality at all, they mustve been short on staff as we had to tend to everything ourselves. It was not worth the money at all!!!!! The bar/lounge was ok and the bartender was quite pleasant, but that's about it. Dinner was ok, it just wasn't as expected for the price! We do not recommend and will not be back. Its quite sad it looks like it was once a nice place that has not been kept up!
- Official Description (provided by the hotel):
- Welcome to The Heritage! Each of our hotel's 163 spacious guest rooms and suites at The Heritage Hotel is freshly decorated to reflect a timeless New England Style, many with views of the Pomperaug River and golf course. Our love of hospitality is easy to see and amenities such as Sealy® pillow-top mattresses, New England® coffee in your room and an attentive staff demonstrate our passion for every facet of your stay. ... more less
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- Also Known As:
- Heritage Hotel Southbury
- Heritage Resort Southbury