I really want to rate this hotel higher at 4, but some of the odd things force me to rate at 3. The hotel's in a great location, right around the corner from the downtown/night spot area. It used to be the YMCA which had rooms, so many of the rooms are small; not a big deal. The Y is actually still on the first and second floors in the back of the hotel. And it is free to use, which is awesome.
However, the area out front really needs to be fixed up; that's more of a downtown issue than a hotel issue. The sidewalks are brutal. The hotel is also a bit difficult to get into. There is a ramp access but it's not well marked. The main entrance is up a huge flight of stairs. Not convenient. They should add a bellman service and valet.
Parking is also difficult. It's underneath and the spaces are really tight and not well marked. I was told I could park in the spots marked for the Y; I assume they must now have spots elsewhere, but they should be repainted. There are two ramps, but you only use one, so be careful. Other cars are parked on the up ramp. This is why there should be a valet. And they need more luggage carts, and to keep a better eye on them.
The staff is fine for the most part; some are friendlier than others. One guy, who may be the manager or he may be the shuttle driver, or even both, is very friendly, but should probably stalk the lobby a bit less.
Very nice lobby area where you can escape your room and work, but the MUZAK SUCKS! This is where it gets quirky. The lobby music kind of reminds me of Indian Dance Club? It's on a loop, and it's just bizarre. After a while I was able to tune it out, but still. And staff needs to pay more attention to what's on TV in lobby. It should be more innocuous cable news, not Jerry Springer.
The free breakfast IS AWESOME! Not a lot of selection, but pretty good. I'd mix up the meats more often; bacon gets old after a day or two.
The cleaning service is very very slow; I think I've read that elsewhere. I asked the cleaning lady when I went out at lunch, when she was right by my room, to clean it while I was out a few hours. I came back at 4 it was STILL NOT CLEANED! Then she knocked at 4:30 and I told her forget it. And I tipped good, too, at beginning of stay.
I see one other review that mentions the soda machines; yes they were all empty. I've seen people remark on the view; what are you expecting? It's downtown.
One other thing about the rooms; the TV's were nice, but poorly programmed. The descrptions didn't match the channels. And one station, YES, was programmed in spanish. The remote would not let me change it.
Anyway, I do see a lot of upside, but attention to detail, the little things, make me rate this a 3. And somehow, I get the feeling that there's been quite a few fluff reviews on here.
- Official Description (provided by the hotel):
- Hotel Zero Degrees, located in Downtown Stamford CT, is a boutique hotel where style and comfort collide to form the perfect blend of sophistication and revitalization. The perfect destination conveniently located near the business community, yet steps away from the best dining and entertainment in Stamford ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Sabre Hospitality Solutions, Hotels.com, Booking.com, Expedia, TripOnline SA, getaroom.com, Ebookers and Cancelon so you can book your Hotel Zero Degrees reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.