This is the 3rd or 4th time my boyfriend and I have chosen to stay at this hotel, and previously, we had been very pleased with the room, service, and location, though the quality of our stay seems to be decreasing with each successive visit. This time, we were more disappointed. While the room was clean, and the service was mostly good, this particular room, on the 9th floor, was quite small and had a bed whose mattress sank in the middle. We both woke up with backaches the two mornings we were there because the mattress was so incredibly unsupportive. On the day we were to go into the city, we requested a shuttle 2.5 hours in advance of our departure. However, the shuttle did not arrive, despite our early request. (in their defense, they did order a taxi for us, but it arrived about 20 minutes later, rather than the suggested 5). In addition, when we went into NYC for the evening, we were told that there would be a shuttle to pick us up from the station. However, when we called for the shuttle, we were told that it was no longer running (and not because of the weather). Overall, the hotel looks quite nice and clean, but we were disappointed by an unexpectedly uncomfortable bed (NOT like what we had experienced in the past) and an unreliable shuttle service.
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- Also Known As:
- Courtyard By Marriott Stamford Downtown Hotel Stamford
- Stamford Marriott
- Stamford Courtyard