- Heat. It was cold in our room when we arrived. We turned up the thermostat and discovered the heater was broken. We called maintenance, and he came by and "fixed it". We waited a while and it got colder. He brought us a space heater, which was completely inadequate to heat the large room. After a couple of hours where it continued to get colder in the room, we asked for a different room. They moved us to a different room, but we ended up in a room with a conventional bathroom (and we had chosen the hotel/room specifically because we wanted the jacuzzi tub).
- Hair dryer. Non-functional. We discovered this too late to ask for repairs.
- Icy walk. My wife slipped on the apparently unsalted ramp on the walkway to the hotel.
- Friendly staff. They were very courteous when we reported the various issues, and made an effort to fix the issues.
- Present. The maintenance guy brought us a little present after we moved to the new room. I thought that was a nice touch, and sweetened what would otherwise have been quite a negative experience.
- Official Description (provided by the hotel):
- The Inn at Mill River, located on the waterfront, is a hotel with peerless elegance, modern comforts & exceptional privacy. When the hotel opened in Year 1985 it had no parallel in the city and around. Although the hotel has seen much change, it has retained all of its original charm. For business or pleasure, hotel's spacious guest rooms & suites surrounded with residential ambiance offer an enclave of luxury in convenient downtown Stamford. Located on Mill River Street, easily accessible from I-95, I-287, Route 15, Route 1. Walking distance from downtown Stamford and local corporate offices. Five minutes from Stamford train station offering link to New York City. ... more less
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- Also Known As:
- Hampton Inn And Suites Stamford
- Hampton Inn & Suites Stamford Hotel Stamford