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“Relaxing Weekend Getaway”

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Stamford Marriott Hotel & Spa
Ranked #2 of 14 Hotels in Stamford
Certificate of Excellence
Reviewed 18 March 2014

We just spent one night at this hotel for an anniversary getaway weekend. The hotel itself is in a business district, and there is a mall across the street with a few good chain restaurants as well.
We checked in and were greeted by a very friendly woman who worked the front desk. She had us checked in very quickly and we were on our way.

We had booked a couples massage at the Agora Spa. I have to say although the spa treatment was okay, it was pretty pricey at $260!!! That being said we still walked out relaxed and were treated very nicely by the employees there.

We returned to our room to find wine and chocolate covered strawberries waiting for us along with an anniversary card signed by all the employees! What a nice touch, and a little something like that goes a long way in my book. The room itself was clean, recently updated bathroom and a comfy bed.

The only cons were that we rented a movie and it kept losing the signal, but a simple call down to the front desk and they took the movie off our bill. Upon checkout, they also took off the $18 parking fee when my husband said that was kind of ridiculous since we parked ourselves and were elite rewards members.

I would definitely come back to this hotel. The staff went out of their way to make our weekend a good experience and should be commended for their effort!

  • Stayed: March 2014, travelled as a couple
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1  Thank NYmommyof3girls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 March 2014

I’ve had the pleasure of staying at the Stamford Marriott on several occasions over the last year and usually for a week at a time for business. I have been impressed with the professionalism of the entire staff. They are always extremely pleasant, very helpful and make the long days away from home so much nicer. Each staff member greets you in the lobby and hallways.

I also go to the concierge lounge for breakfast and sometimes for a drink after work, and everyone in the lounge has been wonderful. They always have a friendly greeting in the morning or evening,

Great location in downtown Stamford. Lots of restaurants and shopping close to the hotel. Rooms are updated and nicely appointed.

Thank you again for such an outstanding staff.

Room Tip: Great location in downtown Stamford. Lots of restaurants and shopping close to the hotel.
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  • Stayed: March 2014, travelled on business
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1  Thank doug c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

The Marriott Stamford has become more than just a hotel to me. It has become a home away from home. I travel frequently for work and have stayed at this hotel almost every week for the past five years. The entire staff, starting with Evan and his front desk team, go out of their way to make each stay as pleasant as possible. It is almost like walking into home when I arrive.

The hotel itself is excellent and will meet all your needs. It is conveniently located to downtown Stamford and there is a mall directly across the street. There are numerous places to eat, as well as activities to do, within a short walk from the hotel. The hotel also provides a free shuttle to the downtown area and the train station. Recent renovations over the past year have enhanced the comfort level of the hotel. There is an on-site restaurant as well as a very nice bar/lounge area.

The concierge lounge is one of the nicest lounges I have experienced in many Marriott stays throughout the country. Lou and Mary go out of their way to make their guests feel comfortable and taken care of. They have made my many nights away from home much easier to deal with. They are genuinely warm and caring individuals who take pride in their job.

If you need a place to stay in the Stamford area, you can't go wrong with the Marriott Stamford. It is a solid, dependable hotel where you will be treated well. It truly exemplifies what staying at a Marriott is all about.

Stayed: March 2014, travelled on business
1  Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

R.C. or Four Seasons would be my choice if Stamford had them, but they do not. With that said, there is much to like about this property and I don't mind staying here at all. The new rooms are small, but perfectly comfortable. The dual shower heads just might be the best shower experience since saving water ruined so many showers. Good bedding. The gym is large with lots of options. The spa is really nice with an EXCELLENT steam room. The train station is a ten min. walk. You can get Starbucks lates in the lobby. Staff works hard to please. It is a kind of old 1970s building, but they are making it work.

Room Tip: Ask for the new rooms with dual showerheads.
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  • Stayed: March 2014, travelled on business
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Thank rsmith601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

This hotel has a great location. I use it all the time for group events for business. The guests love it: Across the street from the mall and restaurants, and their shuttle service will take you into downtown Stamford, where there is a vast selection of restaurants and bars. The staff is always warm and welcoming. Great bar inside the hotel too!

Room Tip: If you don't mind hearing the noise from the elevator (dinging and people getting on and off) th...
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  • Stayed: March 2014, travelled on business
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Thank jlc27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2014

If you believe a sign of a good to great hotel is how they treat their best guests, the Marriott Stamford Hotel and Spa will disappoint you. They didn't bother looking at my profile (king bed) and I ended up a small room with double beds. I requested a room change and ended up an a similarly small room, next to the elevators and with an overhead heating system that was incredible noisy. Finally ended up even a smaller room (3 times is the charm). The rooms are small, dated and noisy. The rooms overlook beautiful interstate 95. The hotel is generally noisy. The front desk team was awful .. they seemed to care less except talking amongst themselves and made no concerted effort to go the "extra inch" to make my short stay more enjoyable. The hotel General Manager said he was "embarrassed" with how I was treated and he should be. The best part of this hotel is the BAR. No kidding.

BOTTOM LINE: The room rates at this hotel are high and not worth the price. Treatment of Elite guests is awful as they focus on the corporate meeting trade. If you prefer more personalized service, better accommodations and must stay in town -- stay instead at the Courtyard. Otherwise stay at the Hyatt Regency just up the road.

  • Stayed: March 2014, travelled on business
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1  Thank JKenHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottStamford, Manager at Stamford Marriott Hotel & Spa, responded to this reviewResponded 15 March 2014

Thank you for your candid feedback regarding your recent stay at our hotel. We know you've already heard from our General Manager expressing his apologies and disappointment at the service you received. We truly apologize for not getting you into a room with your bed type preference and will use your constructive comments as a training tool for our team. We value your business and hope to have the opportunity to serve you again in the future.

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Reviewed 13 March 2014

many rooms we have checked into have had a musty smell, with mildew around the windows. some rooms (the non-feather duvet ones) are tiny. the lounge used to be one of the few in the US to offer free liquor, but they got rid of that. they also downgraded many of the f/b offerings in the lounge. the concierges in the lounge, though, have always been wonderful.
we have stayed here for at least 3 months over the years.

Room Tip: there is one great room which is next to the elevators on every floor. it is on the city side of th...
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  • Stayed: July 2013, travelled with family
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Thank platinumforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottStamford, General Manager at Stamford Marriott Hotel & Spa, responded to this reviewResponded 14 March 2014

Thank you for your comments about your recent return visit to the Stamford Marriott. I'm very sorry that you've experienced mildew in our guestrooms, and will make certain this issue is addressed immediately by our Housekeeping team. I'm also disappointed that you are not pleased with our current Concierge Lounge offerings. I will share your feedback with my leadership team so that we can discuss your concerns and determine whether or not our current offerings are appropriate or if they need to be upgraded. We very much appreciate your loyalty and hope you have an opportunity to visit us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stamford Marriott Hotel & Spa

Address: 243 Tresser Blvd, 2 Stamford Forum, Stamford, CT 06901-3436
Region: United States > Connecticut > Stamford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Stamford
#3 Romantic Hotel in Stamford
#4 Family Hotel in Stamford
Price Range: £100 - £230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Stamford Marriott Hotel & Spa 3.5*
Number of rooms: 506
Official Description (provided by the hotel):
Situated in downtown Stamford, directly across the street from the Stamford Town Center Mall with over 120 stores and restaurants. We feature 500 newly renovated guestrooms, the award winning Agora Spa on the second floor, and a brand new lobby restaurant--Sam's American Bistro. Northern Lights lounge is our fun and hip bar serving your favorite drinks from noon to the wee hours. Relax in our heated indoor/outdoor pool, located next to the newly renovated health club with many new Life Fitness units. The concierge lounge is available for an upgrade fee, offering sumptuous breakfasts and tasty evening hors d'oeuvres. The Stamford Marriott Hotel & Spa--Downtown Starts Here. ... more   less 
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Also Known As:
Marriott Stamford Hotel Stamford
Stamford Marriott

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