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All reviewsclub floorlobby barcomfortable bedbreakfast buffetsales managertrain stationfront desk staffrooms are cleanfree shuttlecomfortable stayhome away from homevery nice hotelparking garageinto nycstamford town centershuttle serviceper day
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Reviewed 23 August 2012

The front staff at this Sheraton is very welcoming and sincere in their efforts to make your stay there as enjoyable as possible. Do yourself a favor and enlist in their Starwood Preferred Guest program. We were upgraded to Club level and the lounge there is very nice with great wines! They are offering a Summer of 90 pt plus wines and had a nice collection to offer. The bedding was very comfortable, bathroom was clean, location is great. The downstairs lobby is very comfortable as is the bar. In house catering (was there for a wedding) left a lot to be desired. Would certainly stay again.

Room Tip: Club level was very nice.
  • Stayed: August 2012, travelled with family
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Thank Janet P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian A, Manager at Sheraton Stamford Hotel, responded to this reviewResponded 27 August 2012

Thank you for your review of your recent stay, and we are happy to hear you were pleasantly surprised. It is fantastic to her the service provided met your expectations and that the property, from the guestrooms to both lounges, were enjoyable as well. We do apologize that you found the food at the event held here did not meet your expectations. We consistently receive rave reviews about our catering offerings and assure you this is not the norm. Thank you again for your review, and should you make your way to Stamford again we hope to have you with us.

Best Regards;
Sheraton Stamford Management Team

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Reviewed 16 August 2012

We stayed overnight at the hotel to get an early start for a business trip in NY. The hotel was quiet, easy to find and best of all, had courteous and helpful staff. Restaurant staff were great. Rooms were very clean.

  • Stayed: August 2012, travelled on business
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Thank Pearl1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian A, Manager at Sheraton Stamford Hotel, responded to this reviewResponded 21 August 2012

Thank you for your review of your recent stay, and we are happy to hear everything went well for your trip to New York City. As you mention we are less than a mile to the Stamford Train Station which can get you into NYC in about 45 minutes. It is great that you received helpful service from our team along with a fresh, clean room. We hope to have you with us again should you be returning to the city, and thank you again for your review.

Best Regards;
Sheraton Stamford Management Team

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Reviewed 15 August 2012

Stayed here for one night (Sunday) in order to attend new employee orientation Monday morning at one of the investment banks in town. I had dinner before hitting the road and did not have breakfast the following morning, so I can't comment on the restaurant. Room was nice - well-decorated, clean, bed was comfortable, AC worked fine, etc. I would stay here again.

If you're driving, be prepared to pay a parking fee. It's self-park in an attached garage; I don't there's a valet park option.

For those who are disabled, my room had a stall shower so you might want to ask for a tub if you need one.

  • Stayed: July 2012, travelled on business
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Thank cbm64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian A, Manager at Sheraton Stamford Hotel, responded to this reviewResponded 21 August 2012

Our thanks for your recent review and your great comments. We are happy to hear your overnight was enjoyable and led you to an energized start. Our property has been entire renovated and happy to hear you found our guestrooms to your liking. We do have a private gated garage with a $10 per day parking fee, and do not offer valet services, but this certainly constitute a savings compared to other garages throughout Stamford. Thank you again for your review, and best of luck within your new position.

Best Regards;
Sheraton Stamford Management Team

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Reviewed 12 August 2012

Traveled from Westchester County to spend a day and night at the hotel for a couples getaway. Excellent service from early check in, free shuttle transportation from Metro North Station (Stamford), great and friendly staff members, great hotel bartender and prices very reasonable. The room was very clean, updated, great bathroom, comfortable king size bed (didn't want to leave it), flat screen tv, complimentary bottled water, and other amenities. The hotel is located within walking distance of the Stamford Town Center Mall and resturants. WOULD STAY HERE AGAIN WHEN VISITING STAMFORD.

  • Stayed: August 2012, travelled as a couple
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Thank Angela757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian A, Manager at Sheraton Stamford Hotel, responded to this reviewResponded 21 August 2012

We are happy to hear your great comments about your recent stay. It sounds like you were able to experience the best of what our property has to offer, and we couldn't have said it better ourselves! From our guestrooms to food & beverage outlets, and most importantly the service our team provides, it is wonderful that everything met your expectations. We appreciate your recommendation and hope to see you again in the future - thank you for your review.

Best Regards;
Sheraton Stamford Management Team

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Reviewed 5 August 2012

My wife and recently stayed 6 nights while visiting family, friends and NYC. We had gotten an outstanding rate through one of the online reservation sites. Everything was fine, except: 1) Icemaker on our floor did not work, 2) TV did not get good reception and it was difficult to operate and 3) no free in room Internet. They did have free Internet in the lobby. In this day and age, charging $10/day for internet is petty.

Stayed: July 2012, travelled as a couple
Thank Greg J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian A, Manager at Sheraton Stamford Hotel, responded to this reviewResponded 21 August 2012

Thank you for informing us about your recent visit, and we are happy to hear everything was great during your extended stay. Our apologies for the ice machine and TV reception and for that inconvenience. I am not certain if you reported these issues to our engineering team however they are always ready and able to fix issues such as this. Should you be visiting the area again in the future we hope to have you with us again - thank you for your review.

Best Regards;
Sheraton Stamford Management Team

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