The hotel itself was lovely. Came here for a wedding. Only gets 3 stars because of the horrid shuttle service from the train station. I tried calling while we were on the train to let them know we were coming in 20 minutes to the train station. I was told that I had to call while I was physically at the station because the shuttle is only 5 minutes away. Called at the train station and endedup waiting 20 minutes.
Trying to get from the hotel to the train station was a mess again. I tried to book a time with the front desk and was told instead that I should just come down to the lobby. Turns out there is a time table - which would be great if they had told me at any point. Then when the time came for the shuttle to the train station, I was told the driver was helping a customer with their luggage. I was not happy, we were going to miss the trian due to this. The saving grace is that the front desk saw my distress and offered me a taxi to the train stationMore