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“Excellent service” 5 of 5 bubbles
Review of Hilton Stamford Hotel & Executive Meeting Center

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Hilton Stamford Hotel & Executive Meeting Center
Ranked #7 of 14 Hotels in Stamford
2 reviews
“Excellent service”
5 of 5 bubbles Reviewed 7 March 2013

I stayed at this hotel last weekend with my sister. We went to attended The teacher's training. I waited for her at the bar that was completely full. However, We found this bartender called John and he was amazing, even if the place was packed, his service was fast and drinks were delicious. His charming personality made us feel confident to enjoy the time in there. I hope to find him next time and recommend people to look for him.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NewMoon82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 14 March 2013
Thank you for your kind comments. We are very pleased that you enjoyed your stay with us at the Hilton Stamford Hotel & Executive Meeting Center and that a member of our staff added to your overall experience. We pride ourselves on customer service and are glad that you received the attention and service that you deserve and that we demand for all of our guests. We will be sure to pass along your compliments. We hope to see you again at the hotel for another teachers’ event, or for personal travel. Either way, we will do all we can to make your next visit superb.
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1,084 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (155)
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English first
Astoria, New York
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 3 March 2013

My company brought 75 teams up to the Stamford Hilton for an overnight retreat. My team and I worked through a problem over a day and a half. This is the third time we have held our annual retreat at the Hilton and we were very pleased again.

The hotel is located only a thirty-minute drive from LaGuardia Airport in Queens or from the RFK-Triboro Bridge. We drove up I-95 and got off at Exit 7 in Stamford, Ct. The hotel is situated inside a corporate park just past the highway exit. It couldn't be simpler to get there.

Parking is underground with an elevator leading to the reception lobby. Check in and out was speedy. My room on the 8th floor was tastefully furnished with a king-sized bed. It was comfortable, had enough pillows, and the room heating was appropriate for the outside temperature. The room had high-speed internet and an LCD tv, though I did not use either of them because I was too busy.

The bathroom was of a reasonable size and the best part was the shower because of the high pressure and the adjustable shower head. The soap and shampoo were of high quality.

My company provided us with buffet style meals in a large dining room. The food was excellent. The waiters were attentive and professional. The room was clean. The sound system was good.

My younger team members worked out at the gym or swam in the heated indoor pool.

My team worked diligently in a Elm 3. The infrastructure of the conference room had exactly what we needed for a successful outcome: ample electrial outlets for our notebook computers and our projector; comfortable chairs and tables; appropriate room temperature; and walls which did not transmit noise from the teams meeting in the adjoining rooms. Bathroom facilities were only a hundred feet from our meeting rooms.

After a long day of intensive meetings, my team unwound over drinks at the bar. The bar staff were polite and quick with the drinks. We paid reasonable prices and the wait time for drinks was short. When we moved from the bar to a table, the wait staff quickly filled our orders for french fries and drinks.

Whoever is supervising the staff at the Stamford Hilton Hotel is to be commended. Their systems are impressive. Everything worked as it should. All staff were courteous and professional. I highly recommend this hotel as a supportive site for corporate retreats.

Room Tip: You can't go wrong here. There is good sound proofing on the windows. I have stayed on high and...
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  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 8 March 2013
Thank you for your positive review of the Hilton Stamford Hotel & Executive Meeting Center. It sounds as if you had a great corporate retreat, and we are very happy to have been a part of its success. You so thoroughly outline the accommodations and services we provide to our corporate guests that there is not much to add, except maybe this – we are dedicated to working with and assisting our corporate clients with their executive meeting needs from large-scale planning to the smallest details. We look forward to next year’s meeting and hope to see you at the hotel before then. Whether you are staying as an individual or a group, we will do all we can to make any visit outstanding.
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West Springfield, Massachusetts
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 March 2013

The Hilton Stamford Hotel is beautiful, modern and the people there for employees are all very accomodating, polite and aim to please.

The weekend was a getaway for ourselves and my nephew and his fiancee and we met some of the family from Norwalk and Stamford and we swam in the pool and jacuzzi. It was a wet, sleet and rainy and cold February day and we were glad to be inside after a long trip in sleet and rain at such a lovely hotel.

It is a very clean hotel. Outstanding Ambassador of Hospitality employee is Malcolm. He greeted all guests and was very personable, sincere and made sure any situations were resolved to make every guest happy.

My nephew had some situations with their room while we were entertaining in their room and it was resolved by Irene, at the front desk, and they said the maintenance people came within 2 minutes to help them. We also were addressing some other situations that were totally resolved by the VP of operations and customer service, Holly.

The beds were some of the most comfortable hotel beds that we all ever slept on. Wonderful and a few of us have back problems so this was a very big plus in a comfortable rest/

The brunch was exceptionally good and lots of variety and great selections. A family, business and pleasure oriented facility. I used the computer room and made a new friend who invited me to a spiritual function in the Grand Ballroom, which was very well laid out for a large number of people.

We felt very safe, since their was lots of security always and every request was addressed and more than satisfied us.

My nephew even had a comment from one of our other cousins who lives in Stamford saying he would come and stay there. We have family who goes yachting and it will be a great place to stay in the summer with Ikea and the Flea Market nearby and the wharf and West Haven boardwalk and restaurants nearby.

I highly recommend the Hilton in Stamford for any function, getaway or family vacation as a top drawer facility.

I am a Hilton Honors member but my nephew was not but is considering becoming one to return to visit our family in Stamford.

Anne M. - West Springfield, MA

Room Tip: Any room would be good but probably away from the vending machine and elevators would be a good choi...
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  • Stayed February 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank anne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 8 March 2013
Thank you for your wonderful review of the Hilton Stamford Hotel & Executive Meeting Center. We are very pleased that we helped put the shine on what sounds like a fantastic family reunion. Customer service is a top priority for us and your comments are proof of that. We are dedicated to addressing any issues our guests bring to our attention and finding a quick, suitable solution. Please know that we will pass along your kind words to all of our staff, particularly those mentioned by name. We look forward to seeing your family again on your next getaway when we hope you will again enjoy all that the Stamford area offers. Even if Mother Nature brings the rain, between your family and our professional staff, we’ll have more than enough sunshine.
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Boston, Massachusetts
Level Contributor
184 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 bubbles Reviewed 28 February 2013

The Hilton executive meeting is great for conferences. The staff was absolutely fantastic, very hospitable, and try their best to accommodate request. The rooms are ordinary but very clean. The Senses restaurant is good if you want a quick bite. Where the hotel is positioned, there's really no good view from any room.

  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Panterenoire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 8 March 2013
Thank you for your kind review of the Hilton Stamford Hotel & Executive Meeting Center. We are attentive to the specific needs of our corporate guests and are very pleased to have been part of your successful business conference. Our comfortable rooms and professional, friendly service create the right working conditions for any business guest, whether traveling alone or as part of a conference. We invite you back for another stay when we will again do all we can to make it excellent in every way.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 28 February 2013

This was my first stay here (my company has a corporate rate, so I assume I'll be back) and it was more than adequate. The staff was extremely friendly and helpful when my room key initially did not work. The room was clean and spacious, though there was evidence of wear on the closet doors and carpet edges. A coworker and I grabbed a few drinks in the lobby bar (it was packed) and the bartenders were also very friendly. They have a free shuttle that runs every 30 minutes to take you basically wherever you need to go. I would caution that if you're in a rush or need to be somewhere by a certain time that you just take a cab instead.

  • Stayed February 2013, travelled on business
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kate G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 8 March 2013
We’re so glad you had a productive stay at the Hilton Stamford Hotel & Executive Meeting Center and that you enjoyed much of what we offer, including comfortable, clean rooms, a professional, friendly staff, and our shuttle service which takes our guests anywhere in a five-mile radius of the hotel. We are happy to learn that you will be back to stay with us again when we hope again to impress you with our accommodations and customer service. Thank you for your feedback.
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Toledo, Ohio
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 25 February 2013

I have stayed here for business a couple of times, the most recent in November of 2012. This is an older property but has done a great job of remaining updated. It represents the Hilton name well.

We had club level access which was a great way to meet with colleagues before and after dinner. Before dinner, there were hot and cold snacks and a variety of beer and wine.

The rooms are nice, but do not come with fee WiFi access, which is a negative. Free WiFi is available in the common areas of the hotel. The breakfast buffet is very good.

  • Stayed November 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Joy67117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 8 March 2013
Thank you for your kind review of the Hilton Stamford Hotel & Executive Meeting Center and for being a regular guest with us. We are pleased you enjoyed your clean, comfortable accommodations and were able to take advantage of our Executive Level amenities like the complimentary continental breakfast and evening hors d'oeuvres. It is deeply gratifying to hear that we represent the Hilton brand well. We will strive to remain an outstanding hotel and invite you back for another visit so we can again prove our commitment to customer satisfaction.
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Stamford, Connecticut
1 review
5 of 5 bubbles Reviewed 22 February 2013

We stayed for 1 night on our trip back from NYC to Boston. Kids really liked the place. The water of the indoor pool was actually warm (the water of lots of indoor pools at hotels is typically quite cold). We got room service, watched a movie and had a good breakfast from Millie, our waitress. Internet was free for all devices with easy access. Overall, a pleasant experience or weary travelers. We will be back on our next NYC-Boston trip.

  • Stayed February 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bianca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 28 February 2013
Thank you for your kind review. The Hilton Stamford Hotel & Executive Meeting Center is happy to have been part of a fun family getaway. We are pleased that not only our pool was warm and inviting, but also our staff. We are, as you point out, a convenient stop for East Coast travelers, offering free Internet service in the lobby and conference room areas. We look forward to your next visit. We hope you won’t be weary, but we promise that the experience will again be pleasant.
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Additional Information about Hilton Stamford Hotel & Executive Meeting Center

Property: Hilton Stamford Hotel & Executive Meeting Center
Address: 1 First Stamford Place, Stamford, CT 06902 (Formerly The Westin Stamford)
Phone Number:
Region: United States > Connecticut > Stamford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Stamford
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Stamford Hotel & Executive Meeting Center 3.5*
Number of rooms: 484
Official Description (provided by the hotel):
Located outside of New York City -- with access to Amtrak, Metro-North and I-95 — the recently renovated Hilton Stamford Hotel & Executive Meeting Center offers the ideal combination of convenience, comfort and courteous service. Following a multimillion-dollar renovation, our hotel boasts newly refurbished guest rooms, spacious suites, and state of the art event and meeting space. Unwind after a long work day at our restaurant and lounge, serving American cuisine and cocktails throughout the day. Or relax in our sparkling swimming pool or heated whirlpool. Surrounded by dynamic businesses and local attractions, our upscale accommodations will enhance your upcoming visit or corporate gathering. A popular choice among Stamford hotels, the Hilton is a landmark destination with easy access to both Boston and New York City. ... more   less 
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Also Known As:
Hilton Stamford Hotel And Executive Meeting Center
Hilton Stamford Hotel & Executive Meeting Stamford
Hilton Hotel Stamford
Stamford Hilton

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