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“Hilton with a Class all its own! One of the Best!”

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Hilton Stamford Hotel & Executive Meeting Center
Ranked #7 of 14 Hotels in Stamford
Secaucus, New Jersey
Level 5 Contributor
96 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Hilton with a Class all its own! One of the Best!”
Reviewed 1 May 2013

We were here for a women's retreat and considering we were about 1200 ladies by the end of the weekend,the hotel was quite prepared! I would definitely recommend them for large affairs and events! There is a spacious lobby that opens up to cathedral like ceilings and receding lights that change colors as your eyes delightfully watch them!. Plants and trees are manicured throughout the atrium entrance!There is an open space restaurant and morning coffee is free for everyone.The Hilton is close to bus and train connections to New York City! Upon request,they have a free shuttle bus which will drive you there! Rooms are well equipped! When problems arise,they have a competent staff to assist all of your needs! Highly recommended!

  • Stayed April 2013, travelled with friends
    • Value
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Helpful?
Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 9 May 2013
Thank you for choosing the Hilton Stamford Hotel for your recent retreat and for your high recommendation. Our associates always desire to take care of the needs of all our guests and to create a memorable experience for them. We are thrilled you enjoyed your time with us and we truly appreciate your many kind comments. The next time you are in the area we hope that you will allow us the pleasure of welcoming you back.
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1,153 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (157)
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English first
Amsterdam, The Netherlands
Level 4 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 April 2013

We spent 3 nights at this Hilton hotel. The rooms are OK and the lobby was spacious. It's a good alternative when you are visiting New York by car. It's about 35 minutes away from New York and you will save a lot on Hotel and parking costs.
What I liked most about this Hilton was Millie, our breakfast waitress. She was very attentive, positive and friendly. Her advice and tips about getting to New York were great!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank RobertPeterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 1 May 2013
Thank you for your positive feedback after your recent stay with us at the Hilton Stamford Hotel & Executive Meeting Center. It was a pleasure having you as a guest. We are pleased that you enjoyed our convenient location near New York City. Another option for easy access to the city is our complimentary shuttle service that will take you to the Stamford Metro North station free of charge. It is also gratifying to hear that a member of our staff made your stay especially enjoyable. We will pass along your kind words to her. Please come back and stay with us again for more great service.
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Denver, Colorado
1 review
Reviewed 27 April 2013

Everyone from the front desk (check in), concierge lounge staff, to the engineering staff clearly go out of their way to make their guests comfortable. Rooms were "well equipped" and clean. I did have a problem with the thermostat and engineer Allan Quell was quick to assess the problem (with a big smile!). I would stay here again!

Room Tip: I can certainly attest to the rooms on executive level being updated, clean and comfortable!
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 1 May 2013
All of us at the Hilton Stamford Hotel & Executive Meeting Center are a team, working together to provide the finest service and accommodations for our guests. Therefore, it is extremely gratifying to receive your high praise for our staff. Please know that your kind words will be forwarded to our associates, especially the staff member mentioned by name. We are very pleased that you enjoyed your stay with us and look forward to your next visit. Be assured that you will receive the same friendly, professional service and that we will do all we can to make it another great visit. Thank you for your feedback.
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Chicago, Illinois
Level 4 Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 April 2013

As a Diamond member, I was given a room on an executive level (FL9) so I can't attest to some of the photos recently posted, as my room and bathroom were updated and looked great. My room was nice spacious and, clean, the bed was Hilton's new bed and very comfortable. When I visited the lounge there was a great spread of appetizers and the lounge was big, comfortable and, well laid out, managers also were interacting with the guests, making sure everyone was comfortable and that any issues were addressed. Overall I thought this hotel met and slightly exceeded the Hilton standard.

  • Stayed April 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank detroitexpatriate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 1 May 2013
It is great to read that the Hilton Stamford Hotel & Executive Meeting Center exceeded your expectations. We are pleased that you enjoyed one of our newly renovated guest rooms and our extremely comfortable Hilton Serenity Bed®. It’s also great to know that our staff and amenities made your stay even more memorable. As a Hilton HHonors™ Diamond member, we highly value your loyalty to the brand and will do everything we can to make each visit superb. In fact, that is our goal for each of our guests. Thank you for your comments and please come back for more Southern Connecticut hospitality.
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New York City, New York
Level 6 Contributor
210 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 24 April 2013

They did a great job on the atrium lobby but neglected the executive floor (9). Peeling paint in shower, bathroom door hanging off hinge and generally a tired room greeted us. Valet parking was a joke, no one there to greet us 3x, so I locked my car and left it by the shuttle van I/F/O hotel. Some of the worst Hilton service U have experienced. Location is great and breakfast was above average, but maybe Hilton should focus on the namesake properties instead of the HI's and HGI's.... just saying

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tarynpeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 1 May 2013
We’re glad that our location and our hot breakfast buffet were to your liking. However, we understand that other elements of your stay with us were not what you expected. The service you received from our Valet Team is certainly not a standard we want to convey and your comments will be shared with them in order to correct any further occurrences. Our hotel guest rooms were recently refurbished as part of a multi-million dollar renovation, so your description of your room greatly concerns us. Please be assured that we will review your comments and look for ways to improve so that on your next visit, we will impress you in every way. Thank you for your feedback.
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New Jersey
Level 5 Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 April 2013 via mobile

I stay at many Hilton Hotels in the US and this one really needs a facelift. The service is good and the staff is friendly. I even had a decent meal in tithe restaurant. It's very convenient for business in Stamford and it's just off of I95.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 1 May 2013
Thank you for your comments. It’s gratifying that our location near Downtown Stamford and our customer service were positive elements of your stay with us, as was your experience dining in our Senses restaurant. However, it’s clear that other parts of your visit were not as you had hoped. We recently completed a multi-million dollar renovation, including the guest rooms, but we take your comments to heart and will review them to determine if more needs to be done. We hope to see you again at the hotel for a visit that we expect will be excellent from start to finish.
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Ny
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 April 2013 via mobile

I had the worst time at the Hilton in Stamford. Checking in was not a great thing. The lady at the front desk seemed board and couldn't wait till you leave. After I checked in I went to the room. This is a non-smoking room and it smelled all like cigarettes. I needed to leave for 2 hours while they needed to take the cigarette smell away. Alright later I got into bed and there was something picking my shirt. What it was was a nail!! I will post a picture of it. Later I was going around the room and I found dust all over the room. The shower is filled with mold. The staff is not that helpful. The food is not that great. That night will be my first and last night at the Hilton. I will never try any other Hilton's ever again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mattgbeachesrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, 1 May 2013
We set high standards for ourselves at the hotel, and it is troubling to hear that we fell short of those standards with you. We appreciate your feedback and will review all of your comments to see if improvements are needed in our housekeeping practices. Furthermore, we will refocus our efforts on customer service to ensure that each guest is welcomed heartily and treated with the utmost professionalism, as is usually the case at the hotel. Finally, the safety of our guests is paramount to us and we wish we had been given the opportunity to address the issue with your bed during the time that you stayed with us. Our goal is total customer satisfaction. We hope you will give us another try. We’re confident we can win back your trust.
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Additional Information about Hilton Stamford Hotel & Executive Meeting Center

Property: Hilton Stamford Hotel & Executive Meeting Center
Address: 1 Stamford Pl, Stamford, CT 06902-6718 (Formerly The Westin Stamford)
Phone Number:
Region: United States > Connecticut > Stamford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Stamford
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Stamford Hotel & Executive Meeting Center 3.5*
Number of rooms: 484
Official Description (provided by the hotel):
Located outside of New York City -- with access to Amtrak, Metro-North and I-95 — the recently renovated Hilton Stamford Hotel & Executive Meeting Center offers the ideal combination of convenience, comfort and courteous service. Following a multimillion-dollar renovation, our hotel boasts newly refurbished guest rooms, spacious suites, and state of the art event and meeting space. Unwind after a long work day at our restaurant and lounge, serving American cuisine and cocktails throughout the day. Or relax in our sparkling swimming pool or heated whirlpool. Surrounded by dynamic businesses and local attractions, our upscale accommodations will enhance your upcoming visit or corporate gathering. A popular choice among Stamford hotels, the Hilton is a landmark destination with easy access to both Boston and New York City. ... more   less 
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Also Known As:
Hilton Stamford Hotel & Executive Meeting Stamford
Hilton Stamford Hotel And Executive Meeting Center
Hilton Hotel Stamford
Stamford Hilton

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