I can't comment on the hotel itself, but is needed to post a warning about their booking procedures. I hate to be a negative reviewer-and if you check my posts they aren't usually negative. I made a reservation for the Hyatt Place through the Mohegan Sun Lodging reservation System and then called back about a week later to change my reservation. I had fractured my hip and decided to stay on property at Mohegan Sun to make the weekend easier (I had tickets to an event). I canceled this reservation and made a new reservation with the same operator, everything was very smooth. I got my emails confirming both the new reservation and the cancelation. We went on our girls' weekend, had a great time, and then found the charge on my credit card when we came back. Thank heavens I noticed it! I will say this, when I called they took care of it right away and were apologetic, but if I hadn't seen it they would have charged me for a room I canceled and they even sent me a cancelation confirmation on. That's scary! Just be aware when you change/cancel reservations- hold onto all those cancelation numbers until you've seen the credit card statement for the month you would have stayed.
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- Also Known As:
- Hyatt Place Uncasville Hotel Uncasville
- Hyatt Place Mohegan Sun Connecticut/Uncasville