We stayed here on our way up to Maine after a late start leaving. We were traveling with my dad, so we wanted 2 rooms. I went to my dad's rooms first which was 127 and did a bed bug check. Everything in his room looked fine. My dad was paying a higher rate than me as I was using a hotel coupon from the green travel guide. When I went to my room....129 and proceeded to do a bed bug check I saw nasty sheets. I immediately went to the front desk. I was moved upstairs to room 216. There was no elevator and the hallway was hot and there was a musty smell. In the room, the sheets and bed were fine. There was a hole in the wall that looked like a peephole. I covered it up with tissue. Unfortunately, I never took any pictures. When I checked in, I gave my credit card and informed the clerk that I would most likely be paying with cash in the morning. I did pay with cash. When I got back home a week later, I noticed my credit card was charged, despite the fact I paid in cash. I did get this straightened out, however this should never had happened. During the time we were switching rooms another patron and the clerk, not sure if he was the owner, were making light of the situation of the stained sheets. I thought this was inappropriate and stated so. The hotel is old and dirty and needs a major remodel. I would never recommend this nor would I stay here again.
- Official Description (provided by the hotel):
- Nestled in southern New England, the budget-friendly Red Roof Inn Hartford - Vernon is located on Route 30, right off Interstate 84. Located nearby to many eating opportunities including the famous Reins New York Style Deli. Old Sturbridge Village, Buckland Hill Mall, and other shopping are located close by. The Hartford Civic Center, Rentschler Field, University of Hartford, and Wadsworth Atheneum Museum of Art are all within a short drive of the hotel. Come check out the hospitality that Red Roof Inn Hartford -Vernon has to offer. ... more less
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- Also Known As:
- Comfort Inn Vernon Hotel Vernon
- Vernon Comfort Inn