I found the room to be a disappointment. The sheets looked used and the room had a musty smell. There were people and children running down the halls quite noisy. The bathroom had mold in the corners and was not clean.More
I found the room to be a disappointment. The sheets looked used and the room had a musty smell. There were people and children running down the halls quite noisy. The bathroom had mold in the corners and was not clean.MoreShow less
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize you were disappointed in the comfort and quality of your guestroom. We will share your comments with our housekeeping team to address and we hope you will return to stay with us the next time you are in the area so we may show you the improved quality accommodations you deserve.
I checked in, then went out and returned late and am not at all convinced the bedding was clean. There were no fold marks and the sheets felt soggy. Breakfast was OK, omelets were tough and very little selection of warm food. Only omelets and french toast sticks that were very hard
Hotel is clean. Beds are comfortable and the service was wonderful. When checking in we asked about vending machines for water and were given bottles. Have stayed and other Hampton Inns and this is comparable .
We stayed here two nights, each way up to the north coast, 5 days apart. Oddly enough, we had the exact same room both nights (412), and it was nice. Very clean, roomy and on the top floor. The highway noise is a tad bit annoying, but you cannot do anything about that. Good breakfast, really nice staff, good prices. We would stay there again. It is really easy to get to off of 84, and coming in late, that was a blessing.
The staff is pleasant. Breakfast is adequate with a good selection. Rooms fairly clean but rugs need cleaning and the beds need to be replaced. Pool too cold to enjoy. When asked if they could warm the water a little, we were told the pool temperature could not be adjusted. We thought that was unusual. We always stay at a Hampton when we travel. I agree with Marcia M, this Hampton is outdated and needs some work outside and inside.
Family of 3 stayed here as a stopover between Pittsburgh and Bar Harbor, ME. Room was clean and very comfortable, parking was safe, and sunday morning free breakfast was restocked with plenty of room to sit. Staff was friendly and recommended local delivery that was delicious (SPARTAN'S). There was a pool, but we didn't use it, but it appeared clean.
Thank you very much for this review. I am glad that you had great time in our hotel. Also you enjoyed our best in the industry buffeett breakfast. We try very hard to make every stay memorable one for all our guests and it is nice to get a pat on the back. Thak you again and hope to see you soon.