My mom and I arrived at this hotel and were professionally greeted by the friendly front desk staff. I had stayed here a couple of years ago and realized immediately that the lobby/breakfast area had been completely remodeled. We got our bags up to the room, which was spacious and roomy and decided to use the hotel's self service laundry, as we had been travelling for a few days prior to our arrival. I went down to the front desk to inquire about that and was told that the laundry soaps and softeners were courtesy of the hotel and the pricing for the washer and dryer and that they would exchange bills for quarters at the front desk. I got the change I needed and headed back upstairs to start the laundry. When I inserted the quarters into the washer, it didn't start, so I inserted another $1.50 and it started up. Now, not having enough quarters left for the drying cycle, I went back down to the front desk to get more quarters. I told them what happened and they said not to worry about getting more quarters, that the dryer would be courtesy of the hotel. When it was time to start the dryer, the hotel's maintenance employee came up and started it for me. He was always courteous and always had a smile.
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- Also Known As:
- Springhill Suites Mystic Waterford Hotel Waterford
- Springhill Suites Waterford
- Waterford Springhill Suites