Stayed overnight for move in to college for my daughter. When you approach the hotel entrance, you have to drive through the parking lot of the abandoned restaurant building beside it (very seedy). There is sufficient parking but there are signs all over stating hotel not responsible for you car belongings (made me feel secure). The awning in the entrance is literally falling apart, but it was much nicer inside. We were on the 5th floor and when we exited the elevator, it was about 90 degrees in the hallway, the room was about 85 degrees. Once we turned up the air it was fine. the room was clean except for the brown stains on the shower curtain, and the thermal carafe on the coffee maker was very dingy looking but it worked. We were in a king room but my husband decided to join us and we found out the hard way that they do not have roll away cots. We went out for a while and when we returned, the hallway wreaked of pot! Pool area was cute, much smaller than on line pictures. The air conditioner was on high cool all night but i kept getting hot, and our room was on the parkway side and you heard cars and trucks all night, and the curtains didnt block out the lights on the parkway, they shined into the room. Breakfast was adequate, pancake machine (yes, machine), sausages and egg patties, bagels, muffins, cereal, fruit, coffee and juices. It worked well for us,, we are not picky eaters. We are not picky at all but i would not stay here again. The staff could care less about you and i would rather give my money to people that appreciate my business, when i return in september i would stay in the hampton inn which is directly in front of this hotel.
- Official Description (provided by the hotel):
- We are easily located right off of Hwy. 95. two miles away from 7 miles of beach on Long Island Sound and 4 miles from downtown New Haven. Newly remodeled guest rooms and public areas! Full Breakfast is included. Come try out our new pancake maker! We also have 3 private meeting rooms ready for all of your group needs! ... more less
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- Also Known As:
- Best Western West Haven
- West Haven Best Western