We stayed for three days in mid August. Grounds looked good and at first look our suite looked good (clean but badly in need of renovation). On our second night if stay, our bathroom began to stink of cigar and cigarette smoke. We lodged complaints repeatedly, only to have a spray used to eliminate the smell. The offending party kept on smoking in this smoke free hotel. On the day of checkout the toilet and bathtub overflowed without use. The Manager upon hearing our complaining offered us breakfast for our trouble. Having eaten there for a couple of days, we declined. I would not recommend this place as a low rent motel, let alone a five star resort.
- Official Description (provided by the hotel):
- Waters Edge Resort and Spa offers elegant accommodations, superb dining and a waterfront location, making us the premier choice in Westbrook CT hotels. Ideally situated for business and leisure travelers, families, groups and couples, Waters Edge Resort offers guests a historic experience in a breathtaking setting for the most unforgettable stays. Enjoy onsite dining when you stay with us, rejuvenating spa services, expansive event space and so much more on the Connecticut shoreline. ... more less
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- Also Known As:
- Water`s Edge Hotel Westbrook
- Water`s Edge Resort And Spa
- Waters Edge Hotel