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“" Look No Further... It's All Right Here"”

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Courtyard Hartford Windsor
Ranked #5 of 8 Hotels in Windsor
Certificate of Excellence
Bedford, New Hampshire
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“" Look No Further... It's All Right Here"”
Reviewed 14 April 2014

From my first call to the hotel and speaking with Jonathan ,his knowledge and professionalism ...he had me right there. So we can say that the service is "Second To None". Then i get to my room.... first class, state of the art furnishings and the best part... The rooms are brand new. This property has the prople that have the passion to take care of their customers.. Jonathan "Exceeded All My Expectations" . The staff walks around with genuine smiles and asks if everything is good. I can say I have found a new home. This is a hidden jewel. Thank you Marriott for investing in such a grand property, thank you to the General Manager for hiring and coaching such a great team. Please give Jonathan an extra shout out. You have earned a customer for Life!

Room Tip: The rooms are brand new and so beautiful. It feels like being home. This hotel will not let you down...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dawnlamothe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review, 20 April 2014
Thank you so very much for taking the time to recognize Jonathan by name. We are so lucky to have him on our team. I know he will be very pleased to see that he was able to make a positive impact on your stay. Our entire team works very hard to ensure each guest experience is memorable. We are so grateful for the opportunity to be your host when you are in the Windsor area. Thanks again!!
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205 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Burnt Hills, New York
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 March 2014

I have been staying at this Courtyard for a few years now and I needed to finally write a review. The hotel itself is very clean and well located for any business in the Hartford area. However, the staff is what shines. Incredibly friendly people who are always willing to make you feel at home. Even though the "big" Marriott is across the street, this is the hotel that will always get my business.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kurukthemal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosanna S, Manager at Courtyard Hartford Windsor, responded to this review, 29 March 2014
Thank you so much for all your kind words. I will be sure to share your comments with the team.
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Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 March 2014

I stay in Windsor for business 2-3 times a week, and have found the Courtyard to be an excellent place to stay. Every one of the folks who work there are extremely professional, friendly and constantly strive to make your stay more enjoyable. They have recently gone through a huge renovation and the hotel is much more updated. If you need a ride Osmond is a true gem. I have never met a more positive person-he's got great stories. I highly recommend it if you are in or around the Windsor area.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julesjacko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosanna S, Manager at Courtyard Hartford Windsor, responded to this review, 29 March 2014
Thank you for your response. Our Courtyard team truly enjoys what they do and it shows when they interact with guest. Thank you again we look forward to seeing you soon.
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Lockport, Illinois
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 February 2014

Stayed at the Courtyard Marriott in Windsor from 2/10/14-2/14/14. Myself and several colleagues who were there for buisness we stuck in Windsor after a winter storm. The staff at the Courtyard really went above and beyond to make sure we were comfortable given the situation. They were accomodating to our "not expected" extended stay and even though we were unable to leave the hotel on the day of the storm, made sure we were taken care of. They extended their Bistro hours for lunch to accomodate us and one of the employees even provided board games from his home to keep us entertained in the lobby since we couldn't leave (Thanks again Jonathan!). Prior to that, they went out of our way to shuttle us to places that were a little past their normal territory so we can try out new restaurants while we were there (Thanks Ozzie and Dino!). Also, they were in the process of updating all of the rooms and we got to stay in the newly renovated section. The rooms were given new carpets, wallpaper, decor and TV's. We were all really happy to be the first to stay in the newly renovated rooms, they were very clean and comfortable. (Thank you Paula for setting us up in the new rooms and being so polite and friendly!) Overall, our stay at this Courtyard was better than any others I have stayed at. I truly do consider them my home away from home when traveling to Windsor.

Room Tip: We had rooms in the newly renovated area on the second floor (off the stairwell to the right when yo...
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amy_cerny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosanna S, Manager at Courtyard Hartford Windsor, responded to this review, 5 March 2014
Thank you so much for the positive review. I understand that not being able to go home because of weather can be frustrating, but I am overjoyed to hear that our team was able to make you comfortable. Paula, Jonathan, Ozzie, and Dino are excellent at what they do and we are very lucky to have them with us. Thank you for choosing to stay with us. We hope to see you back soon.
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USA
Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 13 February 2014

Showed up from a red-eye flight and the front desk made sure they had the room ready earlier (I had called the night before to let them know). Very helpful and friendly front desk and employees. The rooms are average, good internet and normal Courtyard experience. The breakfast is a nice with plenty of options and good food. Overall a very good stay and will definitely come again

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kvyas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosanna S, Manager at Courtyard Hartford Windsor, responded to this review, 5 March 2014
Thank you for choosing to stay with us and for your kind words regarding our staff. We are very lucky to have a team that focuses on being helpful and friendly. We hope you are able to stay with us, again, sometime soon.

Rosie
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Twin Cities
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 February 2014

$175 a night? Are you serious? This motel is old and outdated. There is no room service and the rooms are quite small. The cafe in the lobby got my breakfast order wrong 3 times. There is no control over the temp in the rooms and it was too hot too be comfortable in.
Go to the marriott across the street. Stay away from this one.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Norsketech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosanna S, Assistant General Manager at Courtyard Hartford Windsor, responded to this review, 7 February 2014
Dear Norsketech,
Thank you for taking the time to share your comments with us regarding your stay. I’m sorry it was a disappointment. Let me assure you that our standards are high and we are excited to tell you that we are under renovations!!!! All our guest rooms, hallways, and stairwells are being updated and will be completed by March. We are also sorry that the Bistro was a disappointment and that your order was not correct. We really do try our best and only on rare occasions fail to measure up to our own standards. We do look forward to you giving us another chance to prove ourselves.
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Minneapolis, MN
Level Contributor
212 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 5 February 2014

The good:
Staff is really friendly and goes out of their way to make sure you are happy. Excellent staff.

The "meh":
Rooms are just okay. Not bad, but nothing great either. The hotel feels like it hasn't really been updated in the last 10-15 years, with the exception of nice sized flat screen TVs in the rooms. Pool is fairly small and uninviting - no whirlpool. The "executive level" was one level below the lobby on the ground floor, which seemed odd. No bar and no real restaurant, but a place to get breakfast sandwiches and other hot food. There was also a microwave in the room, in addition to a single-serving coffee maker with 2 regular and 2 decaf pods provided daily. The business center is decent, not a lot of privacy, but good for using a printer. I felt it was a little pricey for what you get.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aquaman_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review, 6 February 2014
Thank you for taking the time to share your comments with us regarding your recent stay at our hotel. Your feedback is appreciated and I am thankful you thought our team was friendly and went out of their way to make sure you were happy. I am so excited to tell you our hotel is currently under renovation!! All our guest rooms, hallways and stairwells are being updated and will be complete by March. The finished room is absolutely beautiful. I hope you will come back and experience our new guest rooms! Our Bistro does offer full bar service and there is a variety of food options for breakfast and dinner. We also update the menu every season adding new items! I look forward to seeing you on your next trip to the Windsor area and thanks again for your feedback.

Colleen and The Windsor TEam
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Additional Information about Courtyard Hartford Windsor

Property: Courtyard Hartford Windsor
Address: 1 Day Hill Rd, Windsor, CT 06095-1706
Region: United States > Connecticut > Windsor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Windsor
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Hartford Windsor 3*
Number of rooms: 149
Official Description (provided by the hotel):
From the inviting lobby to the beautiful outdoor terrace and spacious guest rooms, the Courtyard Hartford Windsor has been completely reinvented with you in mind. Located just six miles from Bradley International Airport (BDL) and ten miles from downtown Hartford, this hotel in Windsor, CT features guest rooms with signature Marriott bedding, ergonomic work areas, free high-speed Internet access, flat-screen TVs, and more. Standing out among other Windsor, CT hotels, The Bistro - Eat. Drink. Connect. - provides fresh meals and beverages, including a cocktail service, perfect for networking with colleagues or relaxing with friends. Ideal for business travelers, this Windsor, CT hotel is near Travelers Claim University, ING and CIGNA, and offers two meeting rooms with 1,270 sq ft of space. Our convenient location to the University of Hartford also makes us a great choice for students and parents. The Courtyard Hartford Windsor is also close to XFINITY Theatre, Rentschler Field, Simsbury Meadows & more! ... more   less 
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Also Known As:
Courtyard Hartford Windsor Hotel Windsor
Courtyard Windsor
Windsor Courtyard
Windsor Marriott

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