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“Very large room”

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SpringHill Suites Hartford Airport/Windsor Locks
Ranked #6 of 14 Hotels in Windsor Locks
Reviewed 9 January 2013

The room was very nice, especially for an extended stay or for 2 people. It had a section with a microwave, apt. fridge & coffee, another section with nice work area with a desk & good lighting, a sofa with a chaise, & separate shower/sink & another toilet/sink, lots of storage area, modern decor, very clean. Nice service, very reasonable price.
The only reason I didn't give it a 5 was the breakfast, but for the price it was OK.

  • Stayed: January 2013, travelled solo
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Thank zoegirl06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this reviewResponded 25 January 2013

Thank you so much for your feedback regarding your recent stay. We are very happy that you our room fit your needs. We hope you will allow us another opportunity to have you stay with us in the future.

Thanks again for your feedback.

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186 - 192 of 292 reviews

Reviewed 19 December 2012

- Free airport shuttle
- Amazingly nice staff
- Very clean with nice rooms
- Can't stress enough about the AWESOME staff

We brought a group through Hartford on a long-distance bike ride to fight childhood cancer. It was a long, grueling day. I'll spare the details, but as a staff we couldn't have handled the day without the incredibly accommodating staff at this property. Top that off with the clean, nice rooms and the fact that they extended a very charitable rate because we are a nonprofit organization and you've got one awesome hotel. We also had two crew members flying in that day which made the free airport shuttle a plus. The lobby area is also great if you have a group and everyone just wants to hang out. We were there on a Sunday night so they had the NFL game on and it was great.

  • Stayed: October 2012, travelled on business
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1  Thank PabloveMegan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this reviewResponded 21 December 2012

Thank you so much for your positive comments regarding your recent stay. We truly enjoyed hosting your group and hope to be able to have you stay with us again real soon. I will be happy to pass on your comment to my staff as they enjoy hearing how our customers enjoy their stay.

Hope to see you again soon.

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Reviewed 17 December 2012 via mobile

Had great experience at Springhill. The best part of our stay is the arrangement with Executive Parking for the park and fly option. We checked into the hotel (Scott was very friendly and helpful), left our car and keys with the front desk, and the car service picked up our vehicle after we checked out! When we return, we go directly to Executive to get out car. Was a wonderful option especially since we needed to run out for a late-night snack!

This morning the shuttle brought us right to the airport. The rooms are clean with many ammenities. Microwave and fridge came in handy.

Highly recommend this airport hotel.

  • Stayed: December 2012
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1  Thank smilingathena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this reviewResponded 21 December 2012

Thank you very much for your positive feedback. We are so happy that the park and fly worked well for you. Please consider us in the future as we look forward to taking care of you again real soon.

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Reviewed 29 November 2012

This is a very nice airport hotel. Check in is always fast and easy. Breakfast is good in the morning, as well as the coffee.
The rooms are great. Clean, comfortable, and the decorating is very new and bright. Lots of towels. I like the couch, but the tv is in a weird place, so you can't really sit on the couch to watch the tv. You have to sit in bed.
The bathrooms..... weird! I like the separate toilet to the shower room. And I like the tiny sink with the toilet, so convenient when you are sharing a room. My two issues with the bathroom - The shower door is such that you get wet when turning on the shower because you have to reach across the showerhead to turn it on. Not a good wakeup call. Also, I hope anyone staying here with someone else is very comfortable with them. The door to the toilet bathroom is sheer and very thin. Meaning.... you can hear EVERYTHING that is going on inside. I could see where that would be very awkward. Also, with the door being a frosted glass or something like that, if one of you goes to the bathroom in the middle of the night, if the sound doesn't wake you, the bright light shining in your face will. Very poor design, who puts a glass door on a bathroom??!!
Its very close to the airport, so of course you will hear airplanes, but that is unavoidable. It is conveniently located, and has a Dunkin Donuts practically in the parking lot.

  • Stayed: September 2012, travelled as a couple
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Thank njkrisko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this reviewResponded 30 November 2012

Thank you for sharing your recent stay with us here at the Hartford Airport SpringHill Suites. It is our goal to provide personal service to every guest and I will be sure to share your positive comments with the entire team.

We look forward to seeing you again the next time your travels bring you to Windsor Locks!

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Reviewed 19 November 2012

We stayed at the Spring Hill Suites while visiting friends. We found the hotel to be very clean and the rooms comfortable. We had a 4th floor room and the first night we stayed there the sounds of the jets flying into and out of the airport woke us up around 4:00 AM. The next night we didn't hear the jets but heard what sounded like small propellor planes in the early morning. I don't think it would be as bad on the other floors as the room was very quiet otherwise. The free breakfast was a hot/cold buffet style. It was adequate and had make your own waffles, bagels, eggs, ham, etc. as well as fresh fruit, juices, danish, cereal and more. The people were very friendly and helpful when we checked in and checked out. They also suggested places to eat that were nearby. We will stay here again when we visit.

Room Tip: Rooms on other floors other than the fourth may be quieter than the fourth floor due to the planes f...
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  • Stayed: November 2012, travelled with family
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Thank lovestotravel061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this reviewResponded 30 November 2012

Thank you so much for taking the time to write about your recent stay with us. I am happy that the hotel fit your needs while you were our guest. We hope you will stay with us again on your next visit to the Windsor Locks, CT area.

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Reviewed 30 October 2012

We stayed here the night before our flight out of Hartford and were not expecting much from an airport hotel. This is either a newer hotel or one that has been completely overhauled. The decor was modern and gorgeous. Our room was HUGE and very, VERY clean. The service at the front desk was great, very friendly.

The breakfast in the morning was decent, we were there at the same time as a whole soccer team so it got a little crowded. Bagels, waffles, cereal, yogurt, juice and coffee. Very standard for a continental breakfast.

Would definitely stay here again, it was one of the nicest hotels I've ever stayed in. The only downside is that it is located right next to the airport, so it gets a bit loud when the planes are taking off.

Room Tip: Rooms on the lower floors are quieter.
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  • Stayed: October 2012, travelled as a couple
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Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this reviewResponded 2 November 2012

Thank you very much for your comments. We are very happy that we were able to exceed all of your expectations. I will be happy to pass on your positive feeback to my staff. We look forward to having you as a guest real soon.

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Reviewed 2 October 2012 via mobile

We stayed here while going to the Big E Fair. It is about 15 minutes away. The hotel is right next to te airport - the only way to get closer would be to sleep on the runway. We stayed for two nights and the only time planes were an issue was the second morning - could feel a small vibration as planes took off.
A woman with a British accent worked the front desk - very helpful and friendly, and extremely chipper (think Mary Popins after a few energy drinks) - which made for a nice welcome.
Rooms are clean. Color scheme of teal/aquamarine bucks the trend of "dark wood / dark colors" but made the whole place feel light and fresh. As another reviewer pointed out, partition glass rattles and sliding bathroom door is a bit weird. The huge shower was nice - glass door and no gross curtain to deal with.
While breakfast was well stocked, garbage could have been emptied more. Only major flaw - they were out of coffie three times, twice each night and once for breakfast. To let two urns of coffee run dry on a sunday morning at 9am is a bit of a problem (thus one star off).
Overall, would stay here again. It was neat, clean, modern, and convenient.

  • Stayed: September 2012
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Thank forseeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this reviewResponded 5 October 2012

Thank you for sharing the positive comments regarding your recent stay with us here at the Hartford Airport SpringHill Suites. We strive to provide personal and memorable service. I will be happy to pass on your feedback to the entire team.

Thanks again for letting us know that we did a good job for you and we will look forward to seeing you again the next time your travels bring you to Windsor Locks!

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Additional Information about SpringHill Suites Hartford Airport/Windsor Locks

Address: 225 Ella Grasso Tpke, Windsor Locks, CT 06096-1061
Region: United States > Connecticut > Windsor Locks
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Windsor Locks
Price Range: £77 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Hartford Airport/Windsor Locks 3*
Number of rooms: 119
Official Description (provided by the hotel):
An all-suites hotel with many amenities: complimentary hot breakfast buffet for all guests, free Wi-Fi in all guest rooms, state of the art fitness center, indoor heated pool, business center, 24 hour market, and shuttle service to and from the airport ... more   less 
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Also Known As:
Springhill Suites Hartford Airport/Windsor Locks Hotel Windsor Locks
Springhill Suites Windsor Locks

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