We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A life saver in bad weather”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express & Suites Bradley Airport
Ranked #5 of 14 Hotels in Windsor Locks
Certificate of Excellence
Reviewed 15 March 2014

When we learned that our flight to Jacksonville was cancelled due to bad weather, we had to book an even earlier flight from Bradley. Reluctant to ask anyone to take us to the airport at 5 am, we booked at this hotel at the last minute. It was a wise choice as we were able to take the shuttle to the airport with no inconvenience to friends and family. The room was clean and offered a great rate. The only down side is that we missed the full breakfast because we were leaving so early. However they did offer coffee, bananas and muffins - enough to hold us over.

Stayed: February 2014, travelled as a couple
Thank Karen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this reviewResponded 17 March 2014

Dear Karen F,
Thank you so much for your kind review of our hotel and Parking Package offerings. We appreciate you choosing to stay with us the night before your trip, and that we could safely see you on your way to the airport. We do hope that you'll join us again and get to experience our Hot Express Start Breakfast in it's entirety.
Kindest Regards,

The Team at the Holiday Inn Express & Suites Bradley Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (258)
Traveller rating
Traveller type
Time of year
Language

156 - 162 of 258 reviews

Reviewed 8 February 2014

We live two hours from Bradley. This makes early flights very early. Holiday Inn Express is clean, well equipped with a friendly staff. Early morning van was on time and helpful with luggage. Quite a deal for the price.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Toby G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this reviewResponded 10 February 2014

Dear Ijg1018,
Please accept our sincerest thank you's for taking the time to share your opinion and experience here at our hotel with other travelers. We are continuously working hard on making every guest stay a comfortable and convenient one. We look forward to having you stay again when your travels lead you out from Bradley Airport.
Kindest Regards,
The Team at the Holiday Inn Express & Suites Bradley Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2014 via mobile

This hotel is not very clean and poor service. After specifically asking about a shuttle to the airport the night before the next morning we found out that you had to sign up for it. We had to wait 1/2 hour for the next one. Why wouldn't the person at the front desk tell us about signing up?

Stayed: January 2014
3  Thank Heidi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this reviewResponded 6 January 2014

Dear Heidi H,

I was disappointed to learn of your experience during your recent visit here with us. I want to thank you for bringing these matters to our attention, for it is only in this manner that we are able to take action in responding and remedying the situation. Please allow me to apologize for any inconvenience you may have experienced with waiting the extra time for our complimentary shuttle to transport you to the airport. Our Guest Services Staff is typically always on top of signing up our guests who do need transportation in a complete and concise manner. I will most certainly be speaking with everyone to ensure that ,if a guest is inquiring about the service, it generally means that they will need that service and to follow through with questions that will provide the best service possible. I am also concerned about your mention of cleanliness issues as we pride ourselves on that aspect of our service. Sometimes during these winter months the melting snow and salt add an additional aspect that we strive to keep up with- but if there are some direct concerns you have, I encourage you to contact us directly here at the hotel so that we may address any further concerns you have. We truly appreciate your business, and look forward to another opportunity to show you that we can shine!

Kindly,

The Team at the Holiday Inn Express & Suites Bradley Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2013

We stayed one night prior to our early AM filght the next day so we wouldn't have to make the drive in to the airport in rush hour. The accomodations were clean, and the front desk staff was more than pleasant. We were concerend about a good nights sleep due to the location near the airport but the rooms were quiet and the planes overhead were not disturbing.
The front desk asked us immediately if we required any shuttle transport and signed us up for the appropriate shuttle for the next morning. Both the morning front desk and breakfast staff were very pleasant, and the breakfast was great.
We use Bradley at least 8 times a year and we have stayed at several local hotels but will now have this one set to favorite.

Room Tip: Close to Bradley and great shuttle service - not a hitch in service times
See more room tips
  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Debbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this reviewResponded 2 December 2013

Dear Debbie W,

Thank you so much for all of the kind compliments about our Team and our Hotel. We appreciate your recognition of our efforts to offer you, our guest, a great experience during your stay with us.We look forward to another opportunity to earn your business. Safe travels and Happy Holidays!

Kindly,

The Team at the Holiday Inn Express & Suites Bradley Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2013

Stayed here for 2 nights, because I am a "gold elite" priority club member. The hotel is very clean, in a great location, with a fantastic holiday inn breakfast. However, the night of our second stay, the hotel "sold" our room to another party, who actually entered out room while we were asleep and woke us. (Yes, it was our fault that we forgot to latch that security lock, however, I would not expect that the staff would be responsible for selling an already occupied room). Within a few minutes we were disturbed again with a phone call from the front desk, inquiring as to who we were, with no apology for the mistake , nor for their interruption. When I contacted the GM about this, I was given reward points for my poor experience. Note, your stay may be compromised by inexperienced staff. There are many other great reviews for this hotel, I must have been the unlucky one. Just remember to use the security latch.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Suezzyq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this reviewResponded 14 November 2013

Thank you so much for taking the time to post your review regarding your recent stay. Please allow me to again apologize for the inconvenience and poor service you have experienced. It is obvious that our usual attention to detail was lacking. Clearly, it is not unreasonable to expect a room accommodation be secured to you upon being assigned and the lack of follow through on the part of our team resulted in a high level of frustration for you. Your comments have been shared with ALL of our Teammembers in an effort to avoid having these types of issues occur again in the future.
Please consider your experience an exception to our typically great service standards- as we usually do a much better job of taking care of our guests. We genuinely appreciate your status as a Gold Elite IHG Rewards Member, your business and regret the problems you encountered. Thank you for your understanding in our We would sincerely like another opportunity to win back your trust in our hotel.

Kind Regards,

The Team at the Holiday Inn Express & Suites Bradley Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2013

We booked this hotel as it appeared to be very close to the New England Air Museum on the other side of the airport, it certainly was as we found out when we arrived. We found the breakfast selection available to be very good with the food being replaced on a regular basis, also my wife tells me that the hair dryer in the room was the best one she has come across in a HIE. Up and down the road between the airport and the hotel there were plenty of the normal chain restaurants you find in the US. The only word of caution is that if you want a quite stay then perhaps you should go elsewhere, the hotel is right outside the airport fence and fronts a busy road, there seems to be a helicopter company operating across the road from the hotel and early each morning a helicopter would fly in and ground run for some time. This is not a problem for us as we live next to a road and on the approach to a military airfield so no problem at all.

Room Tip: If you do not like noise ask for a room at the back of the hotel, if you like to watch aircraft ask...
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this reviewResponded 9 October 2013

Thank you for sharing your stay here with us! Our hotel is located in such a wonderful area- so close to the NEAM as you have written as well as other great restaurants and attractions in this Northern Connecticut area. The occasional noise, as you meantioned, of the airport 'hubbub' does sometimes get through- but how fun is it to be able to watch the planes take off and land just a short half mile away. We truly appreciate your wonderful review of our hotel, and of our amenities. We thank you, and look forward to your return.

Kindest Regards,

The Team at the Holiday Inn Express & Suites Bradley Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

We flew to the area for one day visit, landing at 11pm on a Friday and flying out 7am on Sunday. The checkin process was flawless (thanks Joel), as was checkout. In fact, a suggestion by the front desk staff to return the rental car on Satuday night saved me a day's car rental cost. The hot breakfast bar was well done, and the hostess offered a wonderful suggestion for a local seafood restaurant where we dined Saturday night and were not disappointed. I travel a lot for business, and often use airport hotels, but this was one of the best - I would not have known the airport was there since weheard no plane noise!

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank PaulswifeElizabethPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this reviewResponded 9 October 2013

Dear PaulswifeElizabethPA,
We are so pleased to hear of your great stay here with us! We truly appreciate that you took the time out of your busy life to share your first hand experience of our team members and our hotel. We appreciate the opportunity to earn your business, and look forward to your return again soon.

Warmest Regards,

The Team at the Holiday Inn Express & Suites Bradley Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Windsor Locks hotels
1.0 mi away
La Quinta Inn Hartford Bradley Airport
0.4 mi away
Days Inn Windsor Locks - Bradley International Airport
0.2 mi away
SpringHill Suites Hartford Airport/Windsor Locks
Show Prices
Show Prices
Show Prices
0.9 mi away
Sheraton Hartford Hotel at Bradley Airport
1.0 mi away
Homewood Suites by Hilton Hartford/Windsor Locks
0.9 mi away
Fairfield Inn & Suites Hartford Airport
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express & Suites Bradley Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites Bradley Airport

Address: 600 Spring St, Windsor Locks, CT 06096-1150
Phone Number:
Region: United States > Connecticut > Windsor Locks
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Windsor Locks
Price Range: £80 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Bradley Airport 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Stay Smart at Holiday Inn Express and Suites Hotel Bradley Airport, we offer comfortable accommodations and great amenities. It is our great location that you will truly appreciate, just one-half mile from Bradley International Airport, we provide free airport shuttle service to and from Bradley International Airport 24-hours a day.The Holiday Inn Express & Suites Hotel Bradley Airport is the perfect location for both business and leisure travelers as we are conveniently located in Windsor Locks off Interstate 91, 12 miles North of Hartford, CT and 12 miles South of Springfield, MA. The city of Windsor Locks is ideally situated on the Connecticut River, the largest river in New England. We are minutes from great attractions like Six Flags New England, the Mark Twain House and the Basketball Hall of Fame. A variety of restaurants and cocktail lounges are located in the surrounding area. Visitors will enjoy browsing at the Enfield Square Mall and surrounding shops or 20 minutes to the Shoppes at Buckland Hills. We are conveniently located to the Connecticut corporate offices of Ahlstrom Fiber, Travelers, PPG Auto, Southern Auto Auction, The Morris Group, Alstom Power, Hamilton Sunstrand and United Technologies. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Expedia, TripOnline SA, HotelsClick, Ebookers, Cancelon, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Holiday Inn Express & Suites Bradley Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express And Suites Bradley Airport
Holiday Inn Express & Suites Bradley Airport Hotel Windsor Locks
Holiday Inn Windsor Locks
Comfort Suites Windsor Locks
Holiday Inn Bradley Airport

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing