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“Good Place to Stay”

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Best Western Plus Newark/Christiana Inn
Ranked #1 of 3 Hotels in Bear
Certificate of Excellence
Reviewed 30 August 2013

Hotel itself is very nice, the breakfast is basic. Processed eggs, either bacon or sausage. Then you have the waffles, bagels, cereal, and oatmeal. Coffee, tea, and milk. The fitness room looked decent, and the pool area was nice and clean, The beds were average and hotel employees varied depending on who you were talking to. Overall. I would recommend this hotel. Kids will enjoy the pool, and eat the food that's already prepared such as a bagel or a waffle if you cook it yourself.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Best Western
Thank Candi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha P, Guest Relations Manager at Best Western Plus Newark/Christiana Inn, responded to this reviewResponded 31 August 2013

It is great to hear that you and your family enjoyed the breakfast and immaculate shape our hotel is in. Thank you for your review and for enjoying our hotel. We hope you choose our hotel the next time you are in the Bear/Newark area.

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Reviews (399)
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318 - 324 of 399 reviews

Reviewed 30 August 2013

This hotel has come through again. I was on the road for a long time and this area is a good stopping point. Even calling late at night, the front desk was cheerful and helpful(and I was not the only one checking in late). It was neat, clean, had a great breakfast. There was tax free shopping nearby and then I could continue on my way. I will be back again.

  • Stayed: August 2013, travelled solo
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Review collected in partnership with Best Western
Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha P, Guest Relations Manager at Best Western Plus Newark/Christiana Inn, responded to this reviewResponded 31 August 2013

We are so grateful that you choose to stay with us again and will in the future. Thank you for your review showing our hard work to assure all guests experience courteous service as well as a clean and comfortable well maintained room. We look forward to your next visit with us.

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Reviewed 28 August 2013

Never stayed in a Best Western Plus before. I hear they are relatively new and much nicer than most standard Best Western hotels. Staff friendly, breakfast was good and room was very nice and clean. Beautiful indoor pool area. Great for families traveling with kids, as I sometimes do. Restaurant in walking distance so I did not have to get back in my car after driving all day. All around, a good value. Ran into the owner on my way out. He was very nice and asked how I enjoyed my stay. Also, helpful with directions.

  • Stayed: August 2013, travelled on business
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Thank Dennis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha P, Guest Relations Manager at Best Western Plus Newark/Christiana Inn, responded to this reviewResponded 30 August 2013

Your comments on our performance were most generous and shall be passed on to the appropriate staff members. It is always gratifying to know that our efforts were effective and appreciated. We appreciate your patronage and hope you will stay with us at the Best Western Plus the next time you are in the area. We look forward to your return.

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Reviewed 12 August 2013

BAD NEWS: Lobby smells- hallway smells- room smelled worse - carpet stunk- refrigerator not clean and smelled - linens and bed sheets and pillows were old, worn and not pressed. One bed spread soiled. Room cloth furniture was soiled and dirty - hotel provided "fabreeze" spray bottle and an air purifier machine. A non-smoking room that smelled of smoke. On Sunday mornings share lobby breakfast area with a large local church group conducting service.Upon checkout, the owner after I brought these items to his attention literally dismissed me with a wave of his arm and hand stating "ok,ok,ok" in broken English. I learned the desk clerk is not only the desk clerk but, does the laundry (sheets, bedware, pillows cases, linens) at night, cleans the lobby, breakfast area, pool and restrooms. Night clerk attempted to address our issues but would not change our room because my wife travels with a "service animal". I could not cancel stay because we booked over the internet.The clerk did provide two clean sheets for bedding. This hotel is NOT a PLUS and Best Western should be embarrassed to have its name associated to this form of hotel management. We are loyal Best Western travelers for many years. We have enjoyed BW but this was deplorable. I think getting dismissed after addressing the owner when checking out really told the story.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Best Western
Thank Arthur B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha P, Guest Relations Manager at Best Western Plus Newark/Christiana Inn, responded to this reviewResponded 20 August 2013

I am disappointed we failed to give you the fine service we strive for with all our guests – the type of service we pride ourselves in. We are glad that we were able to talk to you in more detail regarding your stay. Please know that your comments have been reviewed in detail with our department heads and the steps have been taken to ensure these faults are solved promptly and impeccably for our guests.

We appreciate your patronage and hope you will stay with us the next time you are in our area. I can assure you we will do everything we can to make your stay a comfortable and happy one.

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Reviewed 6 August 2013

This is a good hotel and I would recommend it to others and stay there again.

The rooms are nice, clean and rooms. Good service from staff and good value for money. Convenient location to freeway. They also have a nice pool which is a bonus.

  • Stayed: July 2013, travelled as a couple
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Thank GingerLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha P, Guest Relations Manager at Best Western Plus Newark/Christiana Inn, responded to this reviewResponded 10 August 2013

Thank you for recommending our hotel those you know and your great review. We are glad you chose to stay with us and experience our clean rooms, great amenities and the good value. We look forward to your next stay!

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Reviewed 5 August 2013

The breakfast was very good. The pool clean but the shower prior to entering the pool was not working. The price was a good price. When leaving you are charged an additional room safe charge of $1.50. They take it off if you ask them to remove it. Ask for a room that is away from noise families if you like it quite.

  • Stayed: July 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Joann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha P, Guest Relations Manager at Best Western Plus Newark/Christiana Inn, responded to this reviewResponded 10 August 2013

We greatly appreciate your positive review. We are pleased to hear you enjoyed our value in price and our amenities. Call us to make your next reservation. We look forward to your next visit!

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Reviewed 29 July 2013

This is the nicest Best Western I've ever stayed at and definitely deserves the "plus". We stayed in a suite with breakfast for a great price and were happy with the room, the hotel is quiet, and the breakfast selection quite good. The hotel also has a pool & hot tub though we didn't use it. Location is on a highway but many choices nearby that you can walk to if you like.

  • Stayed: July 2013, travelled with friends
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Thank JudyG09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha P, Guest Relations Manager at Best Western Plus Newark/Christiana Inn, responded to this reviewResponded 1 August 2013

Thank you for telling us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
We consider dedicated and competent staff members like Rebecca our most valuable
asset. She was pleased that you acknowledged her efforts.
We look forward to your return.

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Additional Information about Best Western Plus Newark/Christiana Inn

Address: 875 Pulaski Hwy, Bear, DE 19701-1252
Phone Number:
Region: United States > Delaware > Bear
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Bear
Price Range: £66 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Newark/Christiana Inn 2.5*
Number of rooms: 75
Reservation Options:
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