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“Never stay again!”

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Best Western Plus Newark/Christiana Inn
Ranked #1 of 3 Hotels in Bear
Certificate of Excellence
Cheyenne, Wyoming
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Never stay again!”
Reviewed 12 June 2010

Housekeeping hanged out in my room ahile I was gone ate my food, didn't clean and no one really cared, went through the motions, but I left all the food there, couldn't tell what strangers had touched ..... this after a tip for service, which immediately went so far downhill it disappeared......

  • Stayed May 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rukidingme32a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bearde875, General Manager at Best Western Plus Newark/Christiana Inn, responded to this review, 18 June 2010
Sir,

Again, I am sorry you had an issue while staying at our hotel. As you may recall, we did not charge you for your stay. Our goal is that all of our guests are 100% satisfied, and sadley we did not meet our goal during your stay. I felt as though after our conversation you were satisfied with the compensation you were given. If this is not the case, please give me a call when you have a chance. 302-326-2500.

Sincerely,
Matthew Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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392 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Chantilly, VA
Level 5 Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 3 June 2010

Stayed 2 nights in a 2Q room. Never stayed at an AmericInn before and found it be on the level of a Country Inn or Comfort Inn. The room was clean, quiet, and in good condition. Free breakfast was adequate but not restocked very fast. Would stay here again if was in the area. Very close to Kirkwood Soccer Complex.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3pltdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 January 2010

If you stay in 100 hotel rooms a year, which we do, and 99% of the time everything is fine, it still means that one time you will have a problem. So we are pretty laid back when we encounter a problem...as long as management fixes it. That is what happened at AmericInn.

We arrived after 11pm on Christmas Day. i'm guessing that the maid was in a hurry to get to be with her family or whatever and took some shortcuts. So our room wasn't clean. We ended up changing our own sheets because it was so late. (Cory at the front desk gave us the option of an upgraded room with a spa but it didn't have a divider to separate us from our child).

When I spoke to Aaron the General Manager, he agreed that we shouldn't have to pay for that night. The rest of the stay, everything was fine, although the wireless never worked on the third floor, just in the lobby. They lent me a Cat 5 cable so I could plug in directly for internet.

Stayed December 2009, travelled with family
Helpful?
Thank uwomba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 6 February 2004

First time staying at this motel. Great room, very large. Loved the swimming area, excellent breakfast set-up, making waffles was fun for all! Would definetly recommend. They also let your pet stay for a nominal fee but you have to stay in a smoking room. Bring the Frebreeze if you don't smoke. Overall it was a nice place to stay, for those who love to travel with our pets.

Helpful?
10 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Newark/Christiana Inn

Property: Best Western Plus Newark/Christiana Inn
Address: 875 Pulaski Hwy, Bear, DE 19701-1252
Phone Number:
Region: United States > Delaware > Bear
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Bear
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Newark/Christiana Inn 2.5*
Number of rooms: 75
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