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“Excellent Staff, Clean Rooms, Convenient Location to Beach”

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Holiday Inn Express Bethany Beach
Ranked #2 of 3 Hotels in Bethany Beach
Reviewed 23 August 2013

My family and I spent a few days at this property and we were all very impressed with the quality of the property and the level of customer service provided by the staff.

We arrived early (around 12:30pm) to check in, but there were no rooms available due to a sell out night from the day before. The front desk agents, Donna and Pamela, were courteous and understanding, taking down my cell phone number to alert me when the first room became available. They took our luggage and gave us towels for the pool while we waited. The room was ready faster than we had expected and we were checked in very efficiently.

The General Manager, Alina, was present at the desk and was extremely friendly to my mother and I. Our room was conveniently located just off the elevator and was very clean. They accommodated us with an additional rollaway bed in a timely manner.

I had a chance to meet their Executive Housekeeper, Shelley, who was not only friendly but extremely hardworking.

Overall, this hotel is a great value for the location and has the kind of staff that you'd want to interact with during your beach vacation. I would strongly recommend to anyone looking for lodging near Bethany Beach. As someone in the hotel industry, I was extremely impressed with my stay. Thanks again.

-Daniel Kish

  • Stayed: August 2013, travelled with family
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Thank dkish6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this reviewResponded 1 September 2013

Dear Daniel,
Nothing sounds better than such a warm recommendation from a fellow hotelier! As someone who understand our profession, the reward of our work and also our challenges, your kind review means a lot to all the members of our staff. Hosting you and interacting with your family was a true pleasure and we hope we will cross paths again!

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164 - 170 of 312 reviews

Reviewed 22 August 2013

We stayed at the hotel for two nights in mid August. It's located across the highway from Sea Colony which sits on the ocean. You cannot access the beach through their property but if you walk about a quarter of a mile you have nice beach access. The main area of Bethany is a little further maybe 1/2 mile. Bethany Beach is a nice attractive town but can be expensive to stay. The hotel was pricey at $235 a night but it did include breakfast and is a good location.

The room was very nice. It was large and clean. Overall, the property was very well maintained. The pool sits by the parking lot which I don't like and it's on the small side but it seemed adequate. Their were restrooms nearby in the building.

Overall, a nice place. Hopefully if we return it will be off season with a cheaper price.

Room Tip: They did have computer, printer access on the first floor for guests to use as well as wifi. Refrig...
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  • Stayed: August 2013, travelled as a couple
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Thank boatride7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this reviewResponded 1 September 2013

Many thanks for sharing such positive thoughts about your August stay. It is indeed one of our busiest months and we hope you will have the opportunity to visit us again during the beautiful fall or spring season.

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Reviewed 19 August 2013

Great stay for a family for a beach vacation in Bethany Beach. The room was very spacious with nice bedding, furniture, bar area, and bathroom with granite counter-top. Continental breakfast had many options plus there were cookies in the evening and fruit infused water throughout the day. Business center and printing was free and the front desk even let me fax long distance for free. Free wifi worked great! Only complaint was the pool towels were small and were more like a large hand towels. This is a Holiday Inn Express, but is much more upscale than I expected for this chain.

  • Stayed: July 2013, travelled with family
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1  Thank traveljunkiegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this reviewResponded 1 September 2013

We feel very proud to have exceeded your expectations during your July vacation. Our property, as well as our brand as a whole, is continuously looking for ways to deliver a better and more memorable experience for our guests. We trust you will choose us and our Holiday Inn Express family again for future travel.

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Reviewed 19 August 2013

My family recently stayed at this hotel for 3 nights and we had a wonderful experience. Everything was top notch - the hotel was clean and comfortable, the breakfast was so convienient and the location was great. Housekeeping even noticed that we had two (2) young children and mentioned that they would clean our room after they had a chance to take a nap - what a wonderful observation. The rooms were very well appointed for our needs (microwave and refrigerator) and the location to the beach was perfect. Our kids (5 & 6) loved the breakfast! The beds were comfortable and the hotel was so quiet - all four of us got a great night sleep every night. We plan to visit Bethany again and we will stay in this hotel for sure! The front desk staff when we checked in was a little less than enthusiastic but everyone has an off night - hopefully that wasn't her normal way of greeting guests. A great experience overall and we will be back.

  • Stayed: August 2013, travelled with family
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1  Thank Shana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this reviewResponded 1 September 2013

We loved to hear that your recent experience with our property has given you the confidence and excitement for a return visit! Thank you for taking the time to let us and other travelers know about your stay.

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Reviewed 14 August 2013

My first time at Bethany Beach and first time staying at this hotel. Its a quick walk to the beach! The lobby is beautiful..try the ice tea in the lobby its delicious! My room was comfortable and very clean. The staff were very courteous and helpful. They were kind enough to recommend a great restaurant. I will definitely be back!!!

  • Stayed: August 2013, travelled solo
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2  Thank Nicol J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alina K, General Manager at Holiday Inn Express Bethany Beach, responded to this reviewResponded 1 September 2013

Thank you for deciding to visit beautiful Bethany Beach! We hope that the friendliness of our staff and everything that our charming resort town has to offer will keep you coming back.

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Reviewed 13 August 2013

My husband and I recently stayed for 4 days at this location with our 1yr old and 2 year old sons. The staff was very pleasant, the hotel was clean and well maintained. Having the free breakfast every morning was wonderful! It's in such a convenient spot, only a block and a half to the beach and a 10-15 minute beautiful stroll to the boardwalk and shops. We didn't feel that we needed a whole lot of space since the kids are so young, so I would recommend going this route if you are in a similar situation. They supplied us with a nice, clean crib for the baby, and the room ( the slightly bigger one with 2 queens and a couch and coffee table) was sufficiently roomy enough for all our stuff. Also, the water pressure in the shower was great! We had some trouble with the phone when we got there and Stacy was quick to help. I guess the only reason I didn't give it 5 stars is because it should be bigger. There should be a restaurant/bar or snack bar in there. I think we may need to rent a condo for our trip next summer, but I would certainly recommend this to anyone wanting to stay in Bethany with little kids.

Room Tip: They put us in a room close to the elevators which was a great convenience
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  • Stayed: August 2013, travelled with family
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1  Thank JessS1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fred T, Front Office Manager at Holiday Inn Express Bethany Beach, responded to this reviewResponded 24 August 2013

Dear JessS1978

We truly appreciate you for taking the time to write a GREAT review about your stay at the Holiday Inn Express Bethany Beach. It looks like you and your family had a great time and I am glad that one of our team member "Stacy" came up immediately to fix your phone issue, That would be wonderful if we had a full service restaurant or mini snack bar area in the hotel but that would make us The Holiday Inn instead of Holiday Inn Express.

Thank you

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Reviewed 13 August 2013

My husband and I stayed here with our toddler in early August. We wanted to get away to the beach for a few days and the Holiday Inn Express was a perfect fit for us. The rooms were clean (although one of our hall closet doors was off the track) and the front desk employees were extremely gracious and helpful. This is a Holiday Inn Express and not a five-star hotel, so you need to have the appropriate expectations. It was an easy 10-minute walk to the Bethany Beach boardwalk and we managed it quite well with a toddler in tow. The free continental breakfast is outstanding, with lots of choices. The pancake machine was a huge hit with the kids. Overall, this hotel is a well maintained and managed property; I would happily stay there again (and probably will since my family loves the beach).

  • Stayed: August 2013
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2  Thank Debmeister1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fred T, Front Office Manager at Holiday Inn Express Bethany Beach, responded to this reviewResponded 24 August 2013

Dear Debmeister1966,

we can’t wait to see you back! We are always pleased to receive acknowledgment of such a positive nature. It is rewarding when a guest recognizes our location. The pancake machine has been a great hit with all the kid's that have stayed here at the Holiday Inn Express Bethany Beach. We truly appreciate you take your time to write this review, I will share your comments with all my staff.

Thank you

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Additional Information about Holiday Inn Express Bethany Beach

Address: 39642 Jefferson Bridge Road, Bethany Beach, DE 19930-3723
Phone Number:
Region: United States > Delaware > Bethany Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Bethany Beach
Price Range: £88 - £291 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Bethany Beach 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Bethany Beach!The Holiday Inn Express, just 2 blocks from the beach in the heart of Delaware's 'Quiet Resorts', puts you in the heart of it all! Just a few short blocks away from the famous Bethany Beach Boardwalk, you're central to everything Bethany Beach has to offer; including bountiful tax-free downtown shopping, renowned restaurants, Bear Trap Dunes, Salt Pond, and just miles from Fenwick Island, Ocean City, Rehoboth Beach and the Cape May-Lewes Ferry. Whatever your reason for visiting, you'll find our well-appointed, luxurious guest accommodations are fitted with the modern amenities and conveniences sure to meet your every need. Awaken each morning to a free full hot breakfast, featuring a wonderful variety of both hot and cold selections from which you can choose. Our thoughtful amenities such as free wireless internet access, sparkling outdoor swimming pool, fitness center, plush Simply Smart linens and award-winning shower heads help ensure each night is a great night and every day starts out right!No matter your reason for visiting Bethany Beach, the Holiday Inn Express is here to make your visit to a success! ... more   less 
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Also Known As:
Holiday Inn Express Bethany Beach Hotel Bethany Beach
Holiday Inn Bethany Beach
Bethany Beach Holiday Inn
Holiday Inn Express Bethany Beach Delaware

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