My family and I spent a few days at this property and we were all very impressed with the quality of the property and the level of customer service provided by the staff.
We arrived early (around 12:30pm) to check in, but there were no rooms available due to a sell out night from the day before. The front desk agents, Donna and Pamela, were courteous and understanding, taking down my cell phone number to alert me when the first room became available. They took our luggage and gave us towels for the pool while we waited. The room was ready faster than we had expected and we were checked in very efficiently.
The General Manager, Alina, was present at the desk and was extremely friendly to my mother and I. Our room was conveniently located just off the elevator and was very clean. They accommodated us with an additional rollaway bed in a timely manner.
I had a chance to meet their Executive Housekeeper, Shelley, who was not only friendly but extremely hardworking.
Overall, this hotel is a great value for the location and has the kind of staff that you'd want to interact with during your beach vacation. I would strongly recommend to anyone looking for lodging near Bethany Beach. As someone in the hotel industry, I was extremely impressed with my stay. Thanks again.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Bethany Beach!The Holiday Inn Express, just 2 blocks from the beach in the heart of Delaware's 'Quiet Resorts', puts you in the heart of it all! Just a few short blocks away from the famous Bethany Beach Boardwalk, you're central to everything Bethany Beach has to offer; including bountiful tax-free downtown shopping, renowned restaurants, Bear Trap Dunes, Salt Pond, and just miles from Fenwick Island, Ocean City, Rehoboth Beach and the Cape May-Lewes Ferry. Whatever your reason for visiting, you'll find our well-appointed, luxurious guest accommodations are fitted with the modern amenities and conveniences sure to meet your every need. Awaken each morning to a free full hot breakfast, featuring a wonderful variety of both hot and cold selections from which you can choose. Our thoughtful amenities such as free wireless internet access, sparkling outdoor swimming pool, fitness center, plush Simply Smart linens and award-winning shower heads help ensure each night is a great night and every day starts out right!No matter your reason for visiting Bethany Beach, the Holiday Inn Express is here to make your visit to a success! ... more less
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- Also Known As:
- Holiday Inn Express Bethany Beach Hotel Bethany Beach
- Holiday Inn Bethany Beach
- Bethany Beach Holiday Inn
- Holiday Inn Express Bethany Beach Delaware