My family and I vacationed the week of July 13th, 2013, in the Chesapeake 110 condo. We stayed in this same condo several years ago and we have stayed in several other Sea Colony condos throughout the years. We have obviously been happy with the resort and with Resort Quest; I have never voiced a complaint and happily, I have never had reason to voice a complaint.
This year though we arrived at our condo promptly at 3 to find the doors unlocked and a huge pile of broken seashells on the front porch area. It was impossible to lock the door to the patio as the sliding dead bolt was bent. I have 4 grandchildren running around, so the first thing I did on my vacation was to clean the safety hazard on the front porch. At 3:45pm we had a knock on the door and it was a very pleasant young lady asking if we wanted our floor cleaned. I asked had she not already cleaned and she replied that she had cleaned the floor yesterday. I didn't understand that response and asked for clarification, but her English was inadequate to completely understand the situation. Then we had a panel on the master bath just fall off the bathtub. It appears to have been attached with some kind of sticky Velcro. There was also mold in the master bath and I do not believe the kitchen had been cleaned prior to our arrival. The interior of the oven was soiled with baked on food and there were remnants of food still on the stove top.
This condo is not an inexpensive rental, and as a customer, I expect more: the condition in which we found the condo was unacceptable. I don't know what has changed within the past few years for there to be such a drastic difference in the cleanliness and safety of the unit.
The pull out sleeper in the living area should never be used for adults. The mattress was quite thin and you could feel every bar and spring beneath it.
I will say that although our unit was disappointing, the resort itself was not. The staff and other visitors were all friendly and helpful and we did have a wonderful time. We will most likely return for another family vacation, but I may be afraid to rent through Resort Quest again. The resort does provide a quiet, safe, and extremely pleasant atmosphere for your family vacation.
In conclusion, I would rate my room as a 2 and the resort of Sea Colony as a 4.
- Also Known As:
- Sea Colony Hotel Bethany Beach
- Sea Colony Delaware
- Sea Colony Bethany Beach De
- Sea Colony Resort Bethany Beach, Delaware