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Holiday Inn Express & Suites Dover
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Reviews (184)
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All reviewshi expressmini suitebreakfast hostesswithin secondsfree breakfastroom was cleanpancake machinenice bedfifth flooroff the highwaycinnamon rollsseparate bedroomgreat stopfront desk staffcheck in was quickpull out sofawould stay here again
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Reviewed 12 May 2012

I decided to stay at this property. It was closed to where my sister lived. The hotel was clean and staff was courteous and friendly. Stayed in a disabled room. The room was cleaned on daily basis. I love the stay a would recommend to stay again. The lobby was great. Hat off the staff Great job.

  • Stayed: April 2012, travelled with family
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1  Thank Yvonnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayexdover, Manager at Holiday Inn Express & Suites Dover, responded to this reviewResponded 21 May 2012

We can not thank you enough for your positive review on the Holiday Inn Express, Hotel & Suites. Our staff takes great pride in knowing you enjoyed you enjoyed a pleasant stay. We hope that you will share the news of our hotel with others and choose us again when visiting Dover again.

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Reviewed 23 April 2012

We booked a room at this hotel April 21. Arrived at 9AM but the hotel did not have a room available. We planned to spend the day at Dover Downs and told the clerk we would not be back until after midnight. When we got back, the front door was locked and we had to buzz several times to get the clerk to let us in. When we got to the room, there was no remote control for the TV. Called the Clerk and he gave me a remote that was broken. Not typical of other Holiday Inn Express we have stayed at. I had to fix the night stand light myself.

  • Stayed: April 2012, travelled as a couple
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3  Thank Code39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayexdover, Owner at Holiday Inn Express & Suites Dover, responded to this reviewResponded 21 May 2012

Although we strive for excellence, we do recognize that you experienced a less than “perfect experience” and we do apologize. In regards to the hotel televisions, we have recently replaced all of our televisions with 32 inch high defintion flat screens along wiht their rmeote controls. We also recognize that there is a need for light maintenance in the rooms at times and we do offer maintenance service upon guest request. We hope that you understand that we strive for Excellence and that we appreciate your feedback so that we can make the necessary improvements.

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Reviewed 17 March 2012

Normally stay at another property in Dover, DE but decided to stay at this property after reading reviews. Was pleasantly surprised. The hotel was clean and staff was courteous and friendly. Stayed in a king suite, which was great. Liked the layout of the room in that it was a "true suite" with a separate bedroom that you can close off from the other area. Bathroom was clean and the beds comfortabled. This hotel is now on my repeat list for Dover and will be staying here again in the near future. Would recommend this property with no hesitation.

  • Stayed: March 2012, travelled with family
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1  Thank DC-DIVA1007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayexdover, Manager at Holiday Inn Express & Suites Dover, responded to this reviewResponded 21 May 2012

We can not thank you enough for your excellent rating of the Holiday Inn Express! Our staff takes great pride in knowing you enjoyed your stay in such a positive way. We appreciate your recomendations to others to stay with us while visiting the Dover area. Again, Much appreciation for your compliments.

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Reviewed 30 January 2012

We ran away from the kids for a long overdue re-connection date. Although we didn't run far, we were both pleasantly surprised by this hotel. The first thing I noticed upon arrival was how wonderful the place smelled. [Us women have a keener sense of smell than you men, so the girls will appreciate this.] It was nicely decorated with an upscale feel to it. The colors were nice and welcoming. The sitting room is nice and there is a fire place.

The room itself was really nice. It was clean and all the furniture and fixtures appeared to be fairly new. Personally I loved the artwork (which is usually cruddy in hotels across the board). I just adored the photos. It gave the place good energy.

The bathroom was really nice and clean. The bed was comfy and the linens were nice. The entire place was just warm and welcoming.

The breakfast was WAY better than most standard hotel breakfasts. They had eggs, sausage, bacon, biscuits, cinnamon rolls, fruit, cereal, toast, bagles and muffins. There was also a pancake station. They also had lemonade, apple & orange juice, hot tea and coffee. The breakfast hostess was nice. I just wish rude people would not yap on their cell phones at the table.

All in all...this was a wonderful date and hubby picked a nice place all by himself. ;-)

Room Tip: Convenient, right off Route 1
  • Stayed: January 2012, travelled as a couple
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3  Thank Pip1128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayexdover, Manager at Holiday Inn Express & Suites Dover, responded to this reviewResponded 21 May 2012

Thank you for your excellent rating on the Holiday Inn Express Hotel & Suites. We strive to provide a clean hotels with freindly service to all of our guests. We are happy to hear that you enjoyed the free deluxe hot breakfast as well. Getting away is important as well as exciting and we are happy to hear that helped make your getaway a pleasant one!

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Reviewed 9 January 2012

Staff courteous and friendly, hotel was clean and orderly. Room had good Internet connection, refrigerator, microwave. Close to all ammenities. Pleasantly surprised. Breakfast was hot and plentiful. The breakfast hostess was pleasant, helpful and friendly. Price was excellent. Will gladly stay here again if the opportunity presents itself.

  • Stayed: January 2012, travelled on business
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3  Thank TigerLily1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayexdover, Manager at Holiday Inn Express & Suites Dover, responded to this reviewResponded 15 January 2012

What a great review! Thank you for staying with us and we hope to see you again soon.

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