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“Clean Hotel - So So Service”

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Holiday Inn Express Harrington
Ranked #1 of 3 Hotels in Harrington
Certificate of Excellence
Lehigh Valley, Penna
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Clean Hotel - So So Service”
Reviewed 6 August 2011

Stayed at the Holiday Inn Express Aug 4th to Aug 6th with wife and kids, Found the facility to be clean and well layed out. Ran out of hot water one morning and front desk appeared indifferent citing "thats what happens when too many guests take showers at the same time". Not the most focused customer response. Also waited for almost an hour one moring for someone to bring a toilet plunger and some toilet paper. When they did arrive, they were very pleasant and fixed the problem. My sense is that if you have an issue, don't expect the front desk to fall all over you. Otherwise, this was a good experience,

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank captmikep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
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  • Any
English first
Johnston, Rhode Island
1 review
Reviewed 5 August 2011

I was in town all the way from north Carolina coming to see some family members and also going the annual Delaware state fair..I stood here for 2 nights and it was terrible, i believe I talked to someone named Julia and also jenn at the front desk, they were extremely rude when I asked for xtra towels, they said they would bring them to my room and THEY NEVER DID awful!!!! The rooms and hallways leaked with cigarette smoke!! Also it was 100 degrees so as soon as I got there I turned the water on to shower and the water literally came out DARK BROWN! It was discusting!!! The ac was also terrible !!! And for close to $200 a night I rather drive a half hour more n stay Dover downs -- Never again will i stay here!! Just a heads up for u guys!!!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank North1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Level Contributor
117 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 August 2011

We stayed five nights. This place is really a nice clean comfortable holiday inn. The staff was very friendly. The rooms were super clean. The air worked great!! it was in the 100 to 97 degree range every day and the air kept up and room was nice and cool. The pool was nice clean and went to six foot which was nice. Breakfast was usual fare except they have a pancake making machine that one of the guys said was pretty good. They usually have lemonade and cookies for the evening. We left early a couple days for work and they had breakfast early which I always appreciate!!!! I have been in so many hotels where if you try to get breakfast early they act as if they are put out but not this place. They were all very nice and accommodating. The king bed I had was comfortable and the room was very very quiet. Great job to all at this Holiday inn express.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ohiojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamsport, Maryland
Level Contributor
110 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 4 August 2011

Nice, clean, updated facility. The front desk staff is cheerful and friendly and will to answer any question you might have about the area. The rooms are updated, clean and comfortable. I nice stop for the weary business traveler. Would highly recommend!

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Rusty S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, WA
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 July 2011

If you're in Harrington- this has got to be the best hotel in the area.

We stayed in a king suite, it was huge, spotlessly clean, quiet, and very comfortable.

The staff was quite helpful, giving excellent recommendations for nearby eateries.

And the state fair was a mere mile and a half away!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CaymanSings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virginia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 July 2011

Best hotel in area! Right off of Rt.!3.Very warm and personable staff(especially Bev, Julia, Denise, Arlina and Wendy) Rooms are exceptionally clean which is very important to us. Nice selection of foods at the breakfast buffet. New instant fresh pancake maker! Clean outdoor pool.Would reccomend this hotel to all our friends.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GGno2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annapolis
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 June 2011

My bestfriend and I traveled to Harrington to do two things: Day One we went to Lewes, Delaware Beach and then checked into this hotel north of the beach (on Memorial Day weekend). We gambled that night at Dover Downs! The hotel was perfect, in between the beach and the casinos. Day Two we found a practically private beach: Slaughter Beach (halfway between Harrington and Dover) and had another quiet beach day. Back to the hotel for another game night at Harrington's just minutes from the front door of the hotel. Staying here allowed us: access to both the beach and casinos, a quiet place to relax, and cheaper prices on a holiday weekend. The front desk woman was not the cheeriest for check in however the first night, the second day though the employees were very helpful with dinner ideas and coupons for free apetizers at a local restaurant. The room was extremly clean and as I've already said: Quiet (even though there were little leauge baseball teams staying there, we heard nothing at all). The exercise room worked out perfectly too! We slept through breakfast but it is complimentary and thier is a Dunkin Donuts minutes down the street. I would stay there again.

  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnnapolisColonial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Harrington

Property: Holiday Inn Express Harrington
Address: 17271 S Dupont Hwy, Harrington, DE 19952-2484
Phone Number:
Region: United States > Delaware > Harrington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Harrington
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Harrington 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to Central Delaware and Kent County s 'smartest' secret, the 2007 Quality Excellence award-winning Holiday Inn Express Hotel & Suites, Harrington. Located less than a mile from the Harrington Raceway and Casino and just south of Dover Air Force Base, this property offers much to travelers. Centrally positioned, we are also a short drive from Dover Downs Speedway and Casino and Delaware beaches. Many businesses such as Color Box, Perdue, Baltimore Air Coil, and Pepsi are within minutes of the hotel. Begin your day with our complimentary Express Start Breakfast Bar then enjoy a refreshing swim in our seasonal outdoor heated pool. Don't forget about the area's numerous tax free shopping opportunities! Cap off your night by trying you luck at either of our two local casinos then come back and relax in our Smart Bedding Collection. Let us be your host and you will know why our guests always return! ... more   less 
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Also Known As:
Holiday Inn Express Harrington Hotel Harrington
Holiday Inn Harrington
Harrington Holiday Inn

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