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“Good hotel although hallways smell awful”

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Holiday Inn Express Harrington
Ranked #1 of 3 Hotels in Harrington
Certificate of Excellence
Flowood, Mississippi
Level 6 Contributor
330 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Good hotel although hallways smell awful”
Reviewed 27 January 2012

Good hotel and staff but the hallways smell as though this was previously a hotel where smoking was allowed. The manager did acknowledge that this was a common complaint.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paragkarania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... H, General Manager at Holiday Inn Express Harrington, responded to this review, 6 February 2012
Thank you for your review. We are glad to hear that you are satisfied with our staff and services. I would like to offer more insight regarding the smoke problem you have reported.
Our property currently has less than 10% smoking rooms. They are all located in a separate wing of the hotel. We completely understand the sensitivity of some of our guests regarding this delicate matter. In 2009 we reduced the number of smoking rooms from 25% to less than 10%. Unfortunately even this very limited number of smoking rooms may sometimes interfere with the complete satisfaction of our guests that happen to be located in the vicinity of the smoking wing. Our property also features 100% NON SMOKING FLOORS and should you decide to visit us again in the future we will be glad to make arrangements and special notes in your profile regarding your request.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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142 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Coaldale, Pennsylvania
1 review
Reviewed 9 December 2011

Great clean place to stay with a very friendly effecient staff.

Room Tip: Third floor.Back side,Overlooking Pool.
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  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2011

Room smelled musty when entering. Upon returning to room, found room unlocked at 11pm. Room also not freshened up - no towels, trash not emptied. Luckily nothing was missing. Front desk "unable to help, but would report it". Desk confirmed staff was last to enter the room from their computer security. Chair and otoman were dirty and stained.

Room Tip: Don't keep valuables in room
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  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ron J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 August 2011

The Holiday Inn was a bit pricey ($160) for the area but we stayed there during the Delaware State Fair. A good time to avoid as they took all the casino parking for the fair, then forced patrons to walk a mile in stifling heat and pay fair admission to enter the casino. Our suite was clean and comfortable with a good continental breakfast.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lestermo7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coshocton, Ohio
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 August 2011

the hotel is nice, the staff was very friendly, i would recommend this hotel

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank phoneguy070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lehigh Valley, Penna
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 August 2011

Stayed at the Holiday Inn Express Aug 4th to Aug 6th with wife and kids, Found the facility to be clean and well layed out. Ran out of hot water one morning and front desk appeared indifferent citing "thats what happens when too many guests take showers at the same time". Not the most focused customer response. Also waited for almost an hour one moring for someone to bring a toilet plunger and some toilet paper. When they did arrive, they were very pleasant and fixed the problem. My sense is that if you have an issue, don't expect the front desk to fall all over you. Otherwise, this was a good experience,

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank captmikep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnston, Rhode Island
1 review
Reviewed 5 August 2011

I was in town all the way from north Carolina coming to see some family members and also going the annual Delaware state fair..I stood here for 2 nights and it was terrible, i believe I talked to someone named Julia and also jenn at the front desk, they were extremely rude when I asked for xtra towels, they said they would bring them to my room and THEY NEVER DID awful!!!! The rooms and hallways leaked with cigarette smoke!! Also it was 100 degrees so as soon as I got there I turned the water on to shower and the water literally came out DARK BROWN! It was discusting!!! The ac was also terrible !!! And for close to $200 a night I rather drive a half hour more n stay Dover downs -- Never again will i stay here!! Just a heads up for u guys!!!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank North1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Harrington

Property: Holiday Inn Express Harrington
Address: 17271 S Dupont Hwy, Harrington, DE 19952-2484
Phone Number:
Region: United States > Delaware > Harrington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Harrington
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Harrington 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to Central Delaware and Kent County s 'smartest' secret, the 2007 Quality Excellence award-winning Holiday Inn Express Hotel & Suites, Harrington. Located less than a mile from the Harrington Raceway and Casino and just south of Dover Air Force Base, this property offers much to travelers. Centrally positioned, we are also a short drive from Dover Downs Speedway and Casino and Delaware beaches. Many businesses such as Color Box, Perdue, Baltimore Air Coil, and Pepsi are within minutes of the hotel. Begin your day with our complimentary Express Start Breakfast Bar then enjoy a refreshing swim in our seasonal outdoor heated pool. Don't forget about the area's numerous tax free shopping opportunities! Cap off your night by trying you luck at either of our two local casinos then come back and relax in our Smart Bedding Collection. Let us be your host and you will know why our guests always return! ... more   less 
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Also Known As:
Holiday Inn Express Harrington Hotel Harrington
Holiday Inn Harrington
Harrington Holiday Inn

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