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“Unexpected Pristine Hotel Accommodations and Service”

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Comfort Inn and Suites
Ranked #4 of 24 Hotels in Newark
Certificate of Excellence
Reviewed 21 January 2014

Accommodations, employees, service, and good (free) breakfast are all in the upper category of a moderately priced hotel. You will not be disappointed! We stayed here when it first opened as a new hotel and it still has that newness associated with rugs, fixtures, furniture, lamps and it is spotlessly clean. Perfect overnight location if you're travelling to Washington DC after driving all day. It's about a two hour drive to DC, or less to Annapolis from here. Also slightly further if you're heading to New York, and yet it's not far from Philadelphia. This is a perfectly suited location between three geographically significant cities. If you're in the area touring the Dupont estates and museums, or visiting the U. of Delaware, it's worth staying here for a few days or a week if needed.

Room Tip: All rooms are non-smoking and nicely finished.
  • Stayed: January 2014, travelled with family
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1  Thank Donald A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney P, General Manager at Comfort Inn and Suites, responded to this reviewResponded 22 January 2014

Donald, thank you for sharing such a great review of our hotel. I would also like to thank you for mentioning the Comfort Inn's location and it's proximity to well known travel destinations. Again, thank you for the positive comments and I will share them with all employees and department managers.

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Reviews (273)
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167 - 173 of 273 reviews

Reviewed 6 January 2014

I stayed here for 2 nights while attending a conference in Philly. I looked for a hotel too late and everything in Philly was too expensive, booked up, etc. My usual go-to hotels were not available so I chose this hotel based on good TA reviews. It's right off I-95 so really convenient to traveling. Seems like the rooms were recently renovated. Bathroom had a nice granite sink and shower was nice. Bedding was comparable to Hampton Inn. Bed was comfy, lots of TV channels to watch, nice desk space to work, a fridge/microwave in the room is bonus!! Staff was amazing to accommodate when I needed to fax a document in a hurry. As a female traveling alone, I also asked about the secure-ness of the door/deadbolt since I couldn't figure out how to lock it at first. They walked me to my room to show me how it worked which was really nice.

I did have an issue connecting to WIFI, but seemed like everyone in the building was that night. I called the help desk and issue was resolved.

Free breakfast was nice, but it wasn't anything to write home about. Hot stuff was just OK. Having cereal, fruit, yogurt type was stuff was nice. 24 hour coffee/tea bar is great.

Overall, I would stay here again.

  • Stayed: November 2013, travelled on business
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Thank gamjayoung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney P, General Manager at Comfort Inn and Suites, responded to this reviewResponded 16 January 2014

We greatly appreciate your positive review concerning the Comfort Inn and Suites. The opportunity to provide safe and comfortable accommodations for our guests is important. Thank you for bringing to my attention items that need tweaking. Every effort will be made to correct these issues. Hope to see you again.

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Reviewed 18 December 2013 via mobile

I could not have been more impressed with this hotel and staff. I arrived around 3:30 am Saturday morning and the gentleman at the front desk was so pleasant. The lobby is so inviting and well maintained. The next big wow was the bedroom...extremely clean and up to date. I am a bit OCD when it comes to cleanliness and I had no issues here. Beautiful and comfortable beds with mounds of pillows...and the best part? No smelly yucky comforter but topped with fresh and clean linens. A very nice breakfast with extremely nice and friendly staff. I could not have been more pleased!

Stayed: December 2013
1  Thank Martha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2013 via mobile

I travel quite a bit and get to see many, many hotels. Rarely do I see a place that is this clean & nice, this up to date, this well run and at this price. People, if you are in this neck of the woods looking for a place to stay, make it this place. The rooms are good sized, well furnished and attractive, clean and comfortable. The hotel is very close to a nearby mall, where access to shopping and dining options are very good. The free breakfast is above average as free breakfasts go. We rested well here during our travels and will return again, as we frequent this route.

Stayed: November 2013
Thank BeachcombersNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013

My daughter and I stayed one night for her interview at University of Delaware. We visited Christiana Mall the evening of our arrival. Very easy to get to and 3min. away. Discovered another nearby shopping center when we went to Walgreens at 9pm after discovering she had forgotten her hair straightener! Room was clean and loved the up lighting above the desk area which served as a great night light. Room (330) overlooked the pool which would be very nice in the summer. Price was much better than Holiday Inn Express next door (reviews were better too). This was our first stay at Comfort Inn, normally choose Holiday Inn. Was pleasantly surprised and would absolutely stay again. Took back roads to Udel and arrived in 10min. If she ends up at Udel will definitely be back when visiting. Very easy on and off 95 but location was very quiet.

  • Stayed: November 2013, travelled with family
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1  Thank bzylizy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

Very nice hotel with an excellent location. Stayed two nights and had a nice experience. Clean, well appointed, typical Comfort Inn breakfast but good. Staff friendly and informative. Close to Delaware Park if you enjoy gambling.

  • Stayed: November 2013, travelled on business
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1  Thank dfb281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

Our daughter is a student at the University of Delaware, and we have stayed here several times in the past. We were always extremely pleased with our stays, until this latest one. The bed and bedding are superior and very comfortable, which is one of the features we love about the hotel and truly makes it a "comfortable" stay. In the evening when I pulled down the bedding I was horrified to feel dampness on the sheet. I pulled off the sheet and saw that the mattress pad had a large wet stain and I could smell a terrible odor. I called the desk and explained the same to a gentleman. He came to the room with new sheets, but I told him that the mattress could very well be wet and, sure enough, it was damp. I therefore told him that I could not sleep in that bed, and he offered for us to change to another room. We had to pack up our belongings, but he did assist us in carrying our bags to the other room. The following morning I thought (and hoped) that we would have been given some consideration, such as an amount deducted from the bill for the inconvenience, but we weren't. Not only that, when I checked my account online when I returned home I found that the hotel had charged my debit card even more than what the total should have been. Suffice it to say I am displeased, and especially because I need to book a room for next week and have reservations about doing so.

Room Tip: A room overlooking the pool has a nice view and is a little quieter.
  • Stayed: November 2013, travelled with family
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Thank Suzanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn and Suites

Address: 3 Concord Ln, Newark, DE 19713-3577 (Formerly Inn At Christiana)
Phone Number:
Region: United States > Delaware > Newark
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Newark
#3 Romantic Hotel in Newark
#6 Family Hotel in Newark
Price Range: £67 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn and Suites 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
Newly renovated Comfort Inn and Suites located right off of I-95, close to many attractions and businesses. Hotel Amenities include: Microwaves and Refrigerators in all rooms, Flat screen TVs, All new workout equipment, Free Deluxe Continental breakfast bar with hot items. ... more   less 
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Also Known As:
Comfort Hotel Newark
Hampton Inn Newark
Newark Hampton Inn

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