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Red Roof PLUS+ Wilmington
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Reviews (296)
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All reviewsaccess roadlaminate floorsfront deskparking lotflat screen tvsafe arearooms are cleanother hotels in the areachecking inhotel roomwould recommend this hotel to anyoneup to datewater pressurechristiana hospitalgreat roomhome away from homecheryl
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Reviewed 21 July 2013

We weren't familiar with the area but saw this in a coupon book advertising the Red Roof Inn for a reasonable price. Our experience in another Red Roof in another State had been so good that we decided to stay here, and we were very tired. The price was twice what we have ever paid anywhere else when on the road. We weren't familiar with the area so we didn't know until the next day that there are other motels in the area that we could have checked out. We were placed in a room that had the new renovated design, but someone didn't check to see if the furniture would fit! The room was so small that we could hardly move around without bumping into something. There was lots of noise with people sitting round grilling outside their rooms. There were 8 cats outside our room that evidently live in and around the dumpster. I don't mind cats, but am not comfortable when they come running every time I'm getting in the car. If we were planning to stay in a camp somewhere, we would have expected all this, but not at a motel off an interstate. And the location is such that you need a navigator to find your way to a restaurant and back. The breakfast the next day just wasn't! We didn't expect to have a microwave and refrigerator in our room, but we could at least have had a coffee pot. There's no pool, you just get a room. When we checked out, the "owner" was there. Evidently, he stays and sleeps in the very large lobby that could certainly be outfitted with tables & chairs and some kind of breakfast. Particularly, since he was charging downtown prices.

Room Tip: Keep going until you find another place to stay.
  • Stayed: July 2013, travelled with family
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1  Thank Ed W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Red Roof PLUS+ Wilmington, responded to this reviewResponded 23 July 2013

Dear Ed W.,

I am sorry to hear that you were not happy with your stay. We strive to deliver a home away from home experience to every guest. Please contact me at the hotel when you have a moment. I have questions regarding your review and would like to apologize for the inconviences you experienced. 302-292-2870

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2013

It was newly updated. Rooms look very appealing. Bathroom is small. Almost hard to close the door. No room to bathe your child. The bathroom also smelled musty. That bothered me. Front desk person was kind at check in. One night stay was acceptable.

  • Stayed: July 2013, travelled with family
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Thank Edinburghhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Red Roof PLUS+ Wilmington, responded to this reviewResponded 23 July 2013

Dear Edinburghhome,

Thank you for taking time to provide such comments on our hotel. It means a lot to our entire staff. Each and every one of them works extremely hard so that they can continue to provide you and all of our guests with the clean, comfy, personalized, exceptional service. Thanks again…we look forward to seeing you on your next visit to Wilmington!

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Reviewed 1 July 2013

I liked this motel. It's newly renovated. The lobby and my room were very clean and the front desk agent was such a nice guy. The Christiana Mall is less than a mile away with tons of shopping and food options too. Free parking at the motel is a major plus and my room was very quiet too.

Room Tip: Check out Michael;s restaurant around the corner for a great brunch buffet on Sundays. Also, there's a Chili's right on the premises.
  • Stayed: June 2013, travelled on business
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Thank strongforu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Red Roof PLUS+ Wilmington, responded to this reviewResponded 23 July 2013

Dear Strongforu,

Thank you taking the time to positively comment on our hotel. Our entire Team works very hard and takes a tremendous amount of pride in providing all of our guests with a amazing stay. We love to get feedback about our Inn. We are so glad you stayed and hope you will do so again in the near future!

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Reviewed 29 June 2013

Stopped here for one night based on Trip Advisor reccos.
Pros:
- Friendly staff
- newly renovated room
- mostly clean (see cons)
- very affordable
- safe area
- quiet

Cons:
- smallish bathroom
- needed some vacuuming between the night table and bed
- Could be tricky to get to if you miss the turn

For the price you can't beat the Red Roof if you are looking for a nice place to rest your head. It's no frills but totally fine, and this is coming from a hotel snob.

  • Stayed: June 2013, travelled with family
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Thank Leesh77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Red Roof PLUS+ Wilmington, responded to this reviewResponded 4 July 2013

Dear Leesh77,
Thank you taking the time to positively comment on our hotel. Our entire Team works very hard and takes a tremendous amount of pride in providing all of our guests with, as you said, “A clean, safe, affordable, friendly stay” each and every time they are here. We are so glad you stopped by and hope you will do so again very soon !

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Reviewed 25 June 2013

Been satying here for the past 3 months while on assignment. Cheryl, Elise and the whole onsite staff are GREAT. They take pride in their jobs and the property, which is very nice, clean and safe. My spacious updated clean room is always ready. I can count on Red Roof Inn and encourage any and all looking for a place to stay, to look no further.

  • Stayed: April 2013, travelled on business
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Thank steve c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at Red Roof PLUS+ Wilmington, responded to this reviewResponded 4 July 2013

Dear steve c,
Thank you very much for staying with us for the past 3 months. As you said, the entire staff takes a great deal of pride in the work they do to keep our updated hotel clean and safe. We are all very pleased to be working with Elise and Cheryl; it’s always special when our guests recognize their hard work and dedication ! Thanks again for spending your time in Delaware with us.

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