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“Travel for Business more like Pleasure”

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Extended Stay America - Newark - Christiana - Wilmington
Ranked #22 of 24 Hotels in Newark
Dillsburg, Pennsylvania
Level Contributor
99 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Travel for Business more like Pleasure”
Reviewed 12 December 2012

This hotels' friendly staff truly makes this a home away from home experience. Centrally located close to I-95 and other major roads in the area but tucked away where road noise isn't an issue. The management and staff here truly care about making you comfortable and keeping your visit enjoyable. This is the only hotel in the area where I will stay.

Room Tip: Rooms that back up to the local hospital may experience some helicopter noise.
See more room tips
  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PropertyManager28, General Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review, 14 December 2012
Thank you so very much for your glowing review of Extended Stay America Newark/Christiana. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that.
Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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73 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Lanham, Maryland, United States
1 review
Reviewed 10 December 2012

I have been staying at this hotel for about nine months now, and will be here until March of 2013. I must say that Diane and Cheryl, make me feel right at home. The staff is great, and the rooms clean. I will recommend this hotel to friends and family.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobby R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PropertyManager28, General Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review, 14 December 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Newark - Christiana. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monsey, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2012

clean,quiet and excellent front desk help. never an issue .
Price is right,location off 95 is perfect. This is a place where you can come on business or take your family.
5 minutes from Christiana mall and a few miles from Wilmington

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avi r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PropertyManager28, Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review, 25 October 2012
Thank you so very much for your glowing review of Extended Stay America - Newark/Christiana. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida, United States
Level Contributor
156 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 13 October 2012

Location is very easy to locate and staff is amazing, everyone who is working there is very knowledgeable with the area and are just pleasant and helpful. Rooms are very nice and clean, large space for you to get work done or even have a meeting in the room if necessary. Hotel wifi is a bit sluggish being the only downfall. But clean rooms and great rates win out !

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shaun_SWO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PropertyManager28, Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review, 16 October 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Homestead Newark - Christiana. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Queens, NY
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 September 2012

We needed a low price hotel for just one night, this hotel was just what we asked for. The room was clean and did not have the smell of smoke at all. If you need a basic hotel suite (sofabed, kitchen, king size bed, and bathroom) then this is the place for your family.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paris1273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PropertyManager28, Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review, 16 October 2012
Thank you for your great review of our property. I'm glad that you enjoy the rooms and the friendly service provided. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 July 2012

Myself, my wife and my 13 year old daughter recently stayed two nights while we down in Delaware for a Lacrosse tournament. We were a little nervous after reading some of the negative reviews but were pleasantly suprised as everything was very nice. We had a large room with a king sized bed, pullout couch and kitchen. The room looked newly renovated, everthing was very clean, the TV was a new flatscreen with a great picture, the AC worked perfectly and the pullout was comfortable. Despite many of the reviews, we didn't notice any smell of cigarette smoke anywhere in the hotel. Everything was fine and we plan to stay there again next year.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GFamilyTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review, 1 August 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Homestead Newark - Christiana. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, Massachusetts
2 reviews
Reviewed 18 June 2012

This hotel seems to cater to smokers. I reserved a non-smoking room and was given
a smoking room. When I complained, I was told they hadn't had any non-smoking rooms
available for the night we reserved for at least a month prior to my request. They claimed
that it was the company we reserved through (Hotels.com) who made the reservation knowing
there was not a room available to meet our request. I've reviewed Hotels.com separately.
When I suggested to the clerk that maybe they didn't have enough non-smoking rooms if they
were booked that much quicker than the smoking rooms--she told me it would be discriminatory to reduce the smoking room numbers. I made a remark about it being unfair to be forced to breath other peoples smoke and she basically threw my room keys at me.
When I went to my car to discuss our situation with my family, there were two employees
smoking away right on the front steps--you literally had to step between them to get in the door.
While the fault may lie with Hotels .com --this hotel stinks of smoke--so I will avoid it like the plague and I advise anyone who wants fresh air to avoid it as well.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherTM, Manager at Extended Stay America - Newark - Christiana - Wilmington, responded to this review, 16 July 2012
Thank you for taking the time to review your recent stay at Homestead Newark - Christiana. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am.

We know that our guests have multiple hotel choices, which is why we strive so hard to accommodate them with clean, comfortable rooms at an exceptional price. In order to meet the needs of our guests, we try as hard as we can to accommodate all non-smoking room requests. Clearly this was regrettable in that we could not fulfill your request.

Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Newark - Christiana - Wilmington

Property: Extended Stay America - Newark - Christiana - Wilmington
Address: 333 Continental Dr, Newark, DE 19713-4329 (Formerly Homestead Studio Suites - Newark - Christiana)
Phone Number:
Region: United States > Delaware > Newark
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #22 of 24 Hotels in Newark
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Newark - Christiana - Wilmington 2.5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Extended Stay America Newark

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