In mid-September 2013, I visited ESA so I could see the layout of a room. I was scheduled to report there in October for a 2-month stay and I wanted to prepare myself for any necessary items that I may need for my “Extended Stay”, no pun intended. The manager on duty kindly showed me an empty room, and told me that mostly all of the rooms will be designed the same…a kitchen, bathroom, and a nice-sized bedroom. I was very impressed with what I saw, and took mental notes.
Two weeks later, I checked-in to ESA and a room was already assigned to me. I was on the 2nd floor, with a view of the parking lot and my vehicle. For the next 9 weeks, I was greeted by a smile and a great conversation by Rowena at the front desk. My daily routine was to get a cup of coffee, some fruit, and a muffin (all complimentary). In the afternoon when I returned, I was greeted by a smile and a great conversation by either Caitlin or Cheryl. They would always make change for me when I needed quarters for the laundry. In the later evening hours, I was greeted by a smile and a great conversation by Brandy. There were maybe 2 others that greeted me kindly, but I cannot remember their names. Nonetheless, their hospitality was A+. My room cleaning was every Tuesday, and like clockwork I always entered a neat and clean room when I arrived.
The only problem I had was not with the hotel staff, but with other guests who were staying at the hotel. It must have been a haven for big, burly, construction workers as I was awoken several times from heavy footsteps from the room above me on the 3rd floor. As I am not one to usually complain, I went to the front desk and the staff offered to move me to another room. I politely declined, but the gesture to move me was very thoughtful.
In conclusion, I really felt comfortable and “at-home” when I was at my room. If I stay at another hotel, I’ll be sure to inquire with ESA as my first choice. I work for a popular railroad company, and their decision to house their employees at ESA was a well-thought-out decision. Kudos to the behind-the-scenes employees such as the room cleaners, trash removers, and management.
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- Also Known As:
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