I travel extensively, staying in a hotel over 300 nights a year, so this review is with basis. ESA is definitely my hotel of choice, whether for a night, or more commonly a week or longer.
Some of the reviews I have read (post-stay) herewith must definitely be before the complete renovation of the hotel. If you know the history of ESA you know the chain was re-acquired by a previous owner, bought out of bankruptcy, even with a stipulation by the Court that the properties be brought up to standards. They have done a superb job. The entire hotel is impeccably clean, modern, COMFORTABLE, and appears to be well managed. Rooms are more spacious at this location than some. Parking is beyond adequate. Staff is 5 Star.
With that said, the ONLY downside to this particular property is its' 100% non-smoking room policy (Cheryl was kind enough to place me in a first floor room next to a side entry). From what I have learned about ESA, as the renovations are completed, smoking v. non-smoking is left to the discretion of the current mgm't and is not a Corporate thing. Personality driven. Stupid, stupid, stupid. If you are a smoker and this is a deal killer for you, at least call the hotel, speak with the manager, and express their loss of your business, AND why. Further, if you are a regular or irregular ESA smoking customer, be sure to answer the hotel's review (not this one) and let Corporate know your displeasure.
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