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Courtyard Newark-University of Delaware
Ranked #6 of 24 Hotels in Newark
Certificate of Excellence
Cleveland, Ohio
Level Contributor
701 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
“Nice”
4 of 5 bubbles Reviewed 16 November 2013

Is a solid place to stay. Check in was exceptionally quick. Very nice rooms. Large, clean, well-appointed. Workout room is solid with decent equipment. Bar and grill area is well done. Decent menu and decent food. Short drive to middle of campus or the main drag. Favorite place to stay in town

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jon s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardNewarkatUD, General Manager at Courtyard Newark-University of Delaware, responded to this review, 18 November 2013
Thanks Jon, for taking the time to comment on our hotel and services. You are a valued guest and it was a pleasure to have you at the Hotel. We hope you will come back often and enjoy the hotel and Newark, thanks and safe travels!
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235 reviews from our community

Traveller rating
    125
    82
    21
    5
    2
See reviews for
73
27
14
89
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Philadelphia, Pennsylvania
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 16 November 2013

The hotel is fine, although overpriced for Newark, Delaware. But the breakfast was dreadful. Only a few choices. Order yourself. They bring it to your table. Problem was, they brought the meals two at a time, to a table of 8. By the time the last person got his breakfast, everyone else was finished. Most of the orders were fouled up -- came with the wrong toast or side dish. Coffee was cold. Awful service and food.

  • Stayed November 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank pollacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schaefferstown
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 11 November 2013

We stayed just one night here and enjoyed it. Our room was clean and comfortable. Good service at the front desk, and there is a pleasant lounge/lobby/restaurant/bar area. We particularly enjoyed the friendly service from the bar tender. Breakfast is either ala carte from a Starbucks counter in the lobby or a reasonably priced buffet with made to order omelets and a variety of other warm and cold foods. As others have mentioned, the location is at the edge of the campus and town of Newark. We stayed in November and had no problem with the temperature in the room.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank herstoryprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardNewarkatUD, General Manager at Courtyard Newark-University of Delaware, responded to this review, 12 November 2013
Thanks for sharing your most kind comments about our hotel, and we are pleased to have you as our guest for your conference. We are pleased to be on campus and close the famous Newark Main Street shops, restaurants and clubs. We offer local van service to help our guests get around town in a safe manner

Hope we see you again soon as your group returns to Newark!
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Washington DC, District of Columbia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 November 2013

I've been staying at this hotel each week for work, and have found this to be a very good quality Marriott property. The facilities and amenities are nice, but what makes this hotel shine are the warm and welcoming staff. It's tough to be away from home each week, but the employees at the hotel have made me feel very welcome. The food served in the restaurant is very good, especially the crab cakes. The hotel is also in close proximity to Main Street and its variety of food and entertainment options.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mrmewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardNewarkatUD, General Manager at Courtyard Newark-University of Delaware, responded to this review, 8 November 2013
Sincere thanks for your most gracious comments and we are pleased to be your "home" for your frequent visits to Newark, Delaware. We hope we continue to have you as our guest and that we exceed your expectations for service and facilities. We are so proud of our crab cakes that are our house special prepared by Chef Mark Chopko!

thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
131 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 bubbles Reviewed 1 November 2013

I stayed at this hotel for a recent conference. The hotel is clean and well appointed. The front desk staff was friendly. The room was comfortable and very clean. The location though "on campus" is on the far fringes of campus, it is a good 15 min walk to the main drag or the heart of campus. The pool was warm and the hot tub hot.

Two things that keep it from getting a better rating from me:
- the heat wasn't on in the rooms. The University owns the building and therefore dictates when the heat gets turned on. There is no advanced notice of this, so I spent time playing with the theromstat in the room, that did nothing. I would have liked up-front notice when I checked in along with an offer of space heaters or blankets (both of which they offered once I complained).
- the staff didn't know how to split the bill between me and my "roommate" for the conference. It took them about 30 minutes when I was checking out to get the bill right. They did offer me a snack while I waited, and were really polite about it, but it still was something that should have been straight forward.

  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SeattleReebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardNewarkatUD, General Manager at Courtyard Newark-University of Delaware, responded to this review, 5 November 2013
Thanks for your feedback on your recent stay with us for your conference. I apologize for the issue with the heat and billing, both are unacceptable and not our standard. Our heat issue was a temporary one that impacted some rooms and was corrected on Sunday. I am sorry this impacted you and your roommate.

I hope we get a chance in the future to regain your full confidence in our hotel and that your meeting again comes to Newark and the University of Delaware!
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Northport, New York
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 29 October 2013

We recently stayed at the Marriott Courtyard at University of Delaware when we visited our grandchildren who attend UDEL. The hotel is right on campus, owned by UDEL and the university's students intern there. The front desk staff was courteous and friendly and gave us directions and campus maps. We opted for a King room. The room was large and had a couch and desk. It was immaculate which is always important to me. The mattress and pillows were very comfortable. We loved the down blanket which was thin, lightweight and warm. The bathroom was ample and had another feature that I liked. It had room on the side of the sink to put your makeup and bathroom accessories. The water was always hot. If I could suggest one thing to add to the bathroom it would be a wall swivel make up magnifying mirror. Many of the guests are parents and grandparents of the students whose eyesight is not so good and who would appreciate this touch. We did not eat in the small restaurant which I understand is very good because our grandkids had made reservations elsewhere. They do not have a complimentary breakfast as many of the hotels do nowadays. All in all we had a very pleasant stay here and we would not hesitate to come back here on our next trip.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sandgrandma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardNewarkatUD, General Manager at Courtyard Newark-University of Delaware, responded to this review, 30 October 2013
Thanks for your very kind comments about our hotel and we pleased that you made us your base for visit to the University of Delaware. As the campus hotel, we always welcome families, guests and prospective students to the hotel, and we are pleased that our staff helped you with maps and directions. I will note your comment on the room mirror and see if we can incorporate that into our upcoming guest room renovation. (to start Nov and over by end of Feb 2014). Our brand does not offer free breakfast, but next time you come, ask for the “stay with breakfast” rate that will give you an excellent value on breakfast.

Thanks and please come again soon, and meanwhile, safe travels!
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Philadelphia, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 28 October 2013

The place looked great! The service staff was good! The only problem was that it was below 60 degrees in my room and the heat was not working! It was October 26 and 42 degrees outside And NO HEAT!!! According to the hotel the heat was controlled by the university? Really??? They did supply a heater that didn't warm the room because of its miniature size. I never received the blankets I was promised either!!! I would suggest a better policy regarding the heat , in most places heat is available after October 15th. I had a horrible night and an aggravated medical condition because off the cold!

  • Stayed October 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Robyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardNewarkatUD, General Manager at Courtyard Newark-University of Delaware, responded to this review, 30 October 2013
Thanks for your note about your recent stay with us and I apologize for the issue with the guest room temperature, that is clearly unacceptable and not our standard. I hope you can give us a chance to regain your full confidence in our hotel and please contact me, Bill Sullivan, General Manager for your next visit to Newark and our Hotel.

thanks so much for taking the time to share this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Newark-University of Delaware

Property: Courtyard Newark-University of Delaware
Address: 400 David Hollowell Dr, Newark, DE 19716-7448
Region: United States > Delaware > Newark
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Newark
#5 Family Hotel in Newark
#5 Romantic Hotel in Newark
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Newark-University of Delaware 3*
Number of rooms: 126
Official Description (provided by the hotel):
Located on a beautiful suburban campus, the Courtyard by Marriott Newark - University of Delaware offers impeccable service coupled with state-of-the-art technology. Our beautifully appointed guestrooms offer all the comforts of home, and feature well-lit workstations, complimentary wired and wireless internet service. This is a select service hotel with full service amenities, free parking, oversized guest rooms, and breakfast buffet or hot items cooked to order. The lobby lounge and dinner service is available seven days a week. If you love seafood then make sure to feast yourself on our award winning crab cakes. It will be our pleasure meeting your business or conference needs with nearby businesses such as WL Gore, Bank of America, and Siemens. We are also adjacent to Clayton Hall Conference Center, a University-run facility that boasts over 40,000 square feet of meeting space. If it’s fun you’re looking for, you can test your luck at Delaware Park, experience some of Delaware’s “tax-free” shopping at Christiana Mall, or take in some culture in the neighboring Brandywine Valley. The Courtyard by Marriott Newark - University of Delaware takes pride in being one of Delaware’s first “Green Lodging” establishments. Stop by and stay with us! ... more   less 
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Also Known As:
Courtyard By Marriott Newark - University Of Delaware Hotel Newark
Courtyard Newark
Newark Marriott
Newark Courtyard
Courtyard University Of Delaware

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