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“Great Value, Accomodating Staff, Numerous Amenities”

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Red Roof Inn & Suites Newark - University
Ranked #9 of 24 Hotels in Newark
Reviewed 12 July 2014

EVERYONE, front desk personnel, housekeeping & maintenance, and all other attendants were sincerely kind and accommodating.
At very reasonable rates this particular hotel, in addition to in-room coffee, microwave, fridge, ironing, good WiFi, offers wide selection of cable channels, substantial breakfast, pool, etc..

Having stayed here before, and currently waiting to get into new apt., I remembered how pleasant and what a great a value this place was so I drove here from NYC.

I am delighted to find it better than ever.

Sincerely,
G. Jerome

Room Tip: As I brought work w/ me, including computer equip., I found it convenient to be on same level as par...
  • Stayed: July 2014, travelled solo
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1  Thank G J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red Roof Inn an... N, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this reviewResponded 22 September 2014

Thank you for taking the time to review our hotel. We are very pleased you came back to see us again! Looking forward to seeing you next time.

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Reviews (376)
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332 - 338 of 376 reviews

Reviewed 21 June 2014 via mobile

Loved the stay. It was clean, Quiet, and the employees was very nice and helpful. I had a king bed room, loved the balcony. Will recommend to anybody. The front desk was also very welcoming. Very nice stay for a nice price.

  • Stayed: June 2014
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2  Thank Shy327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard Johnson N, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this reviewResponded 26 August 2014

Thank you for your review. Sums it up, clean and comfortable with a great staff. Guests love us for our team!

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Reviewed 19 June 2014

My group of 4 arrived around 11:30 PM at night, and we were checked in by your employee Nilesh. He was very pleasant, and our check-in went just fine. When we got settled in our room, there were a few additional items that our group required. I went to the front desk, and spoke with Nilesh. He quickly obtained the things that I had asked him for, and provided help in getting them to my room. We stay in hotels throughout the country several times per year, and because of the OUTSTANDING CUSTOMER SERVICE provided by Nilesh, we will DEFINITELY be staying with Red Roof Inn #812 again !
Thank you, Nilesh, for helping us so quickly and efficiently !

  • Stayed: June 2014
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Thank batmobile901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard Johnson N, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this reviewResponded 26 August 2014

Thank you for your review! Nilesh is an asset to us and always has a kind word for our guests. Glad to see you enjoyed your stay and hope we'll be seeing you again soon.

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Reviewed 18 June 2014

Me, my wife and daughter had the pleasure of randomly finding this Red Roof Inn on a recent trip. The greeting we got at the front desk was among the most friendly and pleasant that we have experienced. It was very nice to have someone who seemed to enjoy their public services position and her attitude reflected a genuine pride in her work and the place. The room was very spacious, clean and had a feeling of quality in everything in the room. We slept soundly and enjoyed a full breakfast set of selections in their very spacious area designated for breakfast. The whole Inn is spacious and has a well kept appearance. After staying in several places where the desk staff were sullen and the rooms not as large or as clean it was a real pleasure to find this Red Roof Inn. I would recommend this place without any reservations.

  • Stayed: June 2014, travelled with family
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Thank TomClausen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard Johnson N, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this reviewResponded 26 August 2014

Thank you for a wonderful review! I'm glad to see you enjoyed your stay and breakfast with our hotel. Our staff is why guests love us :)

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Reviewed 17 June 2014

Upon checking in we found the room to be unsatisfactory to say the least. The carpet was old, worn and smelled terrible. The bed sagged badly and you could feel the springs in your back. The pillows were tiny lumpy and smelled badly. One side of the bed only had about 8 inches of clearance from the wall. The in room refrigerator was probably white at one time but now was yellowed and dirty. It looked like it came from a garage sale. I am really surprised that Red Roof Inns allows their name on this property. We had stayed 5 nights in 3 different Red Roof Inns and were surprised at the terrible condition of this property. This property is way past an upgrade. It should be torn down and replaced. Within an hour of checking in we requested a refund from the desk clerk and we were told that he wasn't able to give refunds. We subsequently attempted to contact the property manager and have been given the run around. We left and moved to the Wilmington-Newark property only a few minutes away. The difference was like night from day. It was worth the few minute drive for a good night sleep. As of right now we still have not been able to contact the hotel management regarding a refund. In my opinion you will not be happy if you stay here

Room Tip: Don't stay near a University and don't stay here.
  • Stayed: June 2014, travelled as a couple
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1  Thank JET5460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard Johnson N, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this reviewResponded 26 August 2014

Thank you for taking the time to review our property. Looks like we didn't give you a very satisfactory visit. I assure you Mr. Patel is quite attentive and may not have gotten your message. Please do reach out to us so we can make it right.

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Reviewed 15 June 2014

I have had the opportunity to visit many place that have require a stay at one hotel or another. Some experiences have been very satisfying and rewarding and then again many have been a nightmare. Well on this occasion I checked into Red Roof Inn in Newark Delaware expecting that it would be another one of those less than pleasant stays however things quickly changed. I had the good fortune to be served by Pragnesh Patel who was a outstanding individual. Mr. Patel is an asset to the company he works for and would be to any company that might employ him. I thank Mr. Patel for being a great human being.
The rooms seem to have been renovated overall outstanding.

  • Stayed: June 2014, travelled solo
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Thank 705Pete_G_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard Johnson N, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this reviewResponded 26 August 2014

Thank you for such a wonderful review! We strive to make sure each and every guest has a positive experience with our hotel. Look forward to seeing you on your next trip.

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Reviewed 19 May 2014

upon checking in the hotel, i was waited on by a front desk clerk. a nice and professional young lady name Kesha.
she is very friendly, professional, knowledgeable what she is doing. she welcomes me and the family with such an attitudes that makes us feel so welcome.
i am please with her service and her personality.
if have any question please feel free to call me at- -240-330-2176
thanks
leth

Room Tip: room on the east is much quieter
  • Stayed: May 2014, travelled on business
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Thank Leth o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard Johnson N, General Manager at Red Roof Inn & Suites Newark - University, responded to this reviewResponded 17 June 2014

Thank you for taking the time as a "regular" to point out an outstanding team member. Kesha has been with us a while and the guests love her! See you next time. :)

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Additional Information about Red Roof Inn & Suites Newark - University

Address: 1119 S College Ave, I-95 & SR 896, Newark, DE 19713-2307 (Formerly Howard Johnson Inn University Newark)
Region: United States > Delaware > Newark
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Newark
#7 Business Hotel in Newark
#9 Family Hotel in Newark
Price Range: £41 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn & Suites Newark - University 2*
Number of rooms: 134
Official Description (provided by the hotel):
Red Roof Inn & Suites Newark - University welcomes you to our pet friendly, family friendly hotel. We are located off of I-95 which offers easy access to shopping, dining and entertainment, as well as quick access to the university of Delaware. We are close to many corporate areas, state parks, and the Wilmington Riverfront. Scenic Lancaster, PA is just minutes away! This Red Roof Inn offers free WiFi, business center and guest marketplace. One well-behaved family pet per room is welcome. Check-in age is 21 years or older. ... more   less 
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Also Known As:
Howard Johnson Inn And Suites And Conference Center
Howard Johnson Inn & Hotel Newark
Howard Johnson Hotel Newark
Howard Johnson Newark
Newark Howard Johnson

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