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“3 night visit”
Review of Hotel Rehoboth

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Hotel Rehoboth
Ranked #7 of 27 Hotels in Rehoboth Beach
Certificate of Excellence
Reviewed 6 January 2014

I must agree with a previous review. This hotel is lovely, but bills itself as a "Premier Boutique Hotel". They even went as far as putting it on the mat outside their main entrance. It could be that, quite easily, if the staff was better trained in customer service. The front desk person was pleasant but not welcoming. The cleaning staff was not friendly .And the breakfast room staff was totally indifferent. I greeted one person who just simply ignored me.Oh, and the breakfast was just OK. Not a "premier " experience. Yes, the reception area and our room were both nicely decorated and very clean.But I can get that elsewhere and not pay a "premium" price.I have rated this hotel only 3 stars because of the customer service aspect.

  • Stayed: December 2013, travelled as a couple
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5  Thank cherokee65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shea4HR, Manager at Hotel Rehoboth, responded to this reviewResponded 3 April 2014

Dear Guest,

It is always our aim to make our guests feel at home in a relaxing and warm atmosphere. However, according to your evaluation we must learn that there apparently have been some issues and lacks of service which we of course sincerely apologize for.

We feel deeply sorry that for some reason we failed to provide you with the excellent, caring service we are usually praised for.

I would very much appreciate it if you would contact me directly at info@hotelrehoboth.com so we can find out about the challenges you experienced during your recent stay.

Looking forward to hearing from you!

Sincerely Yours,

Keith Martin
Hotel Rehoboth Manager

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306 - 312 of 587 reviews

Reviewed 2 January 2014

I stayed at this hotel for the first time ever over the New Year holiday. The hotel was very clean. The staff was professional and helpful. They offer a wine and cheese reception each evening and a hot breakfast each morning. There is onsite parking and it is about a 15 minute walk to the boardwalk/beach. This hotel is located in close proximity to many shops and restaurants. We stayed in one evening and were able to borrow a few DVDs from the front desk to watch in our room. I travel often for business and typically stay and major chain hotels in order to accumulate points. I was pleasantly surprised with this boutique hotel and would stay here again in the future.

Room Tip: I stayed in a king deluxe room with a small sitting area. I was pleased with the extra space and lo...
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  • Stayed: December 2013, travelled as a couple
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2  Thank dawn_lyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shea4HR, Manager at Hotel Rehoboth, responded to this reviewResponded 3 April 2014

Dear Guest,

Thank you for staying with us over New Years and for sharing your positive feedback.

We are pleased to hear you appreciated the wine reception, spacious guest room and location. We hope you will also join us during the warmer months when our beach shuttle offers a fun open air ride with beach chairs and towels provided complimentary to enjoy as well as pool etc..

We look forward to welcoming you back to Hotel Rehoboth anytime and wish you a wonderful - prosperous Year.

Best Regards,

Hotel Rehoboth Management and Staff

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Reviewed 26 December 2013

Stayed here for an off-season weekend and had a great experience. It's a bit more expensive than many of the options in Rehoboth, but I think it's worth it. Large room, large bathroom, very clean, comfortable beds, appreciate the mini fridge. Across the street from Starbucks and Grub Grocery, which had good breakfast sandwiches. One block from Dogfish and two blocks from Henlopen City Oyster House; both are great choices for dinner. Only a few blocks from the beach, you're still a little bit removed from the tourist taffy shops. Basically the perfect location, in my opinion.

  • Stayed: December 2013, travelled as a couple
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Thank tmentzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2013

In Rehoboth Beach for the marathon, I selected the hotel because its proximity to the start line. I was also encouraged by favorable reviews and intrigued by its “premier boutique hotel” marketing campaign. The “boutique” part was evident upon entering the lobby. There was a gathering of fellow guests enjoying wine and cheese. I did not partake in the festivities, but the sheer number of attendees suggests that it was a fan favorite.

I would qualify the check-in experience as amiable but not personable. I signed a registration card confirming the rate, and the associate pointed me to the elevators. Information about the hotel seemed to be on a need-to-know basis. I passed the delighted masses with their wine and cheese and proceeded to the elevator (singular). There is only one elevator in the hotel which made for some long waits.

The room was delightfully decorated and quite spacious. A few lights were on when I entered the room, and it never ceases to amaze me how this can enhance the first impression. When it’s dark outside, and it’s been a long day, there is something to walking into a well-lit room and feeling like you are home. There were two chairs and ottomans, a desk, and king-sized bed. The décor exuded “beach boutique” – soft yellow and baby blue were the two primary colors, accentuated by a dark wood headboard and bedside stands. The furniture was in good condition. The bed was comfortable, although the rather thin comforter left me looking to generate my own body heat. Granted, it was a chilly December evening, and this is a beach hotel. If this was a ski lodge, then I would have cause to complain.

The bathroom was also generous in size. There were two sinks and abundant space for toiletries. Speaking of toiletries, the hotel provided Aveda products. These rank among my favorite, so I was thrilled to see the brand. The bathtub/shower was separated by the cost-efficient curtain. The shower curtain definitely does not lend itself to “premier”. My pretention aside, the bathroom was clean and representative of a fine hotel.

In terms of amenities, wireless internet was included. I connected to the network in seconds and found the speed to be more than adequate. The flat screen television included approximately 60 channels, although most were still of the analog variety. In addition to the aforementioned wine and cheese, breakfast is also included in the rate. I wasn’t particularly enchanted with the offerings or lack thereof. The hot items consisted of potatoes, ham, and oatmeal. There was a small assortment of pastries and cereals. I would qualify the breakfast as on par with Hampton Inn or Fairfield Inn. On the plus side, breakfast hours were extended due to the marathon – a much appreciated gesture.

Since it was the off-season, the pool was closed, and the beach chairs were in the parking garage. Speaking of which, there is no charge for parking. I’m pleased that this hotel has not adopted the nickel-and-dime approach which main big box hotels have embraced. I arrived early, so I did not have an issue finding a spot. However, when I returned to look for something in my vehicle, I noticed that all spots were taken. I also noticed a sign on the door – “Please observe the one car per guest room policy.” This seemed reasonable. I read further – “Unauthorized vehicles will be towed without notifying the owner”. This didn’t seem very welcoming. I couldn’t help but think that there is a more customer-friendly way to get across the same point. For example, “Please make sure you display the hotel parking sign to avoid an unfortunate tow”. My point is that the language exuded a negative vibe.

In summary, the rooms exceeded my expectation. The bathroom was quite spacious and contained my favorite toiletries. The price/value ratio, with the various inclusions, is reasonable. What’s not to like? There are a few issues which independently are inconsequential. However, when taken in the aggregate, the result is a four-star experience or just short of earning the “premier” billing.

Pros: Beach boutique décor, complimentary happy hour and breakfast

Cons: Amiable but not personable vibe, one elevator, breakfast on par with budget hotel

  • Stayed: December 2013, travelled solo
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4  Thank scl44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2013

We stayed two nights at this quality hotel. We had a very large bright room with a large window, a couch, a comfortable chair and king size bed with more pillows than I could count. The bath had a large walk in shower which is very convenient for us given our "young" age. The breakfast was provided, not great but more than adequate. We were surprised when they indicated that my son and his girl could go to breakfast with us for no additional fee, nice touch. They served snacks, wine and cheese and cookies everyday around 5 pm and I believe they had coffee available all day long. The bottled water in the room was complimentary. All these little perks added up to a nice stay and the warmth of the gas fireplace took the chill off the November weekend.

  • Stayed: November 2013, travelled as a couple
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1  Thank AlPesa_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

I stayed in Rehoboth for a weekend in the Fall. I booked the hotel based on their website and the reviews of the hotel on this website. The hotel looked exactly like it did in the pictures and the hotel description was accurate. This hotel was top notch (considering that it's located in a shore town). Everything was neat, clean, and modern. There's on street parking and an underground parking garage with an elevator. The lobby was welcoming with music playing, a seating area, and a fireplace. The staff was helpful and made local restaurant suggestions. They even provided sample menus. The room was spacious, neatly decorated, and well lit. The bathroom was very nice. Our room had a large walk in shower with soft, fluffy towels. The bed was comfortable. There were some complimentary breakfast foods in the morning and some cheese, crackers, and wine in the afternoon. I hope to return in the Spring. I would recommend this hotel.

  • Stayed: October 2013, travelled as a couple
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1  Thank girlinpa78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

I chose this hotel based upon other reviews, and wasn't disappointed! The location was convenient to shopping and dining, the room was spacious (balcony room) and well maintained, and the housekeeping/administrative staff were lovely.

When I return to Rehoboth, this is where I will stay from now on!

Room Tip: Some of the balconies face Rehoboth Avenue (I'm not sure if there are others on the other side o...
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  • Stayed: September 2013, travelled with friends
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1  Thank Kristin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Rehoboth

Address: 247 Rehoboth Ave, Rehoboth Beach, DE 19971-2137
Phone Number:
Region: United States > Delaware > Rehoboth Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Rehoboth Beach
#5 Business Hotel in Rehoboth Beach
#5 On the Beach Hotel in Rehoboth Beach
#5 Family Hotel in Rehoboth Beach
Price Range: £103 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Rehoboth 3.5*
Number of rooms: 52
Official Description (provided by the hotel):
In-town Rehoboth- luxury hotel walking distance to beach/boardwalk and all in-town restaurants & attractions, offering a wealth of complimentary amenities and services. Open air beach shuttle with chairs & towels, turn down service with chocolates, Wine, seasonal beverage with cheese & crackers nightly, Hot continental breakfast, outdoor pool, WiFi & broadband internet access (newly upgraded 2015), business center, on-site restaurant, shops, laundry and much more. ... more   less 
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Also Known As:
Rehoboth Hotel Beach
Hotel Rehoboth Rehoboth Beach, Delaware

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