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“Excellent focus on customer satisfaction!”
Review of Avenue Inn & Spa

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Avenue Inn & Spa
Ranked #1 of 27 Hotels in Rehoboth Beach
Certificate of Excellence
Tyrone
2 reviews
“Excellent focus on customer satisfaction!”
Reviewed 14 August 2014

Had a great stay! All staff encountered were friendly and they are very focused on making stay comfortable and convenient ( provided transport to beach ( if wanted) ,beach towels,beach chairs). Would highly recommend

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim P, General Manager at Avenue Inn & Spa, responded to this review, 15 August 2014
KristenH,

We are grateful for your wonderful review. We also believe we offer an excellent value in the Avenue. Our tremendous percentage of repeat guests that come back year after year is a testament to the product we deliver and the value we offer. We build our business on these guests and they good word they spread as well as the great reviews we receive from kind guests like you. Thank you for choosing to stay with us and for taking the time to share your thoughts about the Avenue. See you again, soon.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (619)
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English first
Liverpool
Level 4 Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 August 2014

This was our 3rd year staying at the Inn and it's never a disappointment! Rooms are clean, service is top rate and Lew's new beach buggy is fantastic!! It's a huge bonus not to have a drag all our supplies to and from the beach everyday!
Perfect location to walk to everything you need or want in Rehoboth. The rooms can get loud on the Rehoboth Ave side. Not the hotels fault but you may want to request another room if you are a light sleeper. So many amenities that aren't offered elsewhere.
We're excited for the upcoming expansion and we'll see you next year!

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank zodiacrunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim P, General Manager at Avenue Inn & Spa, responded to this review, 15 August 2014
Zodiacrunner,

It was wonderful to read your review. Thank you for your business and taking the time to comment on here. Lew, as you mentioned, is fantastic. He definitely loves his job. As for being a return guest, we thank you for that as well. We look forward to your next visit to Rehoboth and the Avenue.
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West Chester, Pennsylvania
2 reviews
Reviewed 14 August 2014

Yesterday, we left the Avenue after a five day stay. We have been returning guests for several years now. Before that, we've stayed at many different hotels. Once we had the "Avenue experience", we were hooked! The rooms are clean and even more impressive after the remodel. We used to stay at the main hotel, but have chosen to stay at the Avenue II for the past two years. While I have read some negative comments about the Avenue II, I would have to disagree. We loved it! Three adults and three young kids fit comfortably in the spacious, open room. Although you have to walk to the main building for the pool, beach shuttle, complimentary breakfast, wine and cheese and cookie, it is a short walk and well worth it. Others on here complained about the noise from the bar, but we did not notice it at all... and I'm a light sleeper! In fact, we enjoyed the added privacy at the Avenue II. I do have to mention one of the most delightful parts of this hotel: the beach shuttle and its captain, Lew. He went out of his way to make sure that we were happy and enjoying our vacation. Every time we needed him, the shuttle would appear. It's like he has a sixth sense! The Avenue Inn is lucky to have him. He is an asset to their team. Our kids loved him... and would run up to him shouting "Lew!!" as soon as they would spot him. We love the new, bigger shuttle too. Kudos to Avenue Inn! We will be back again!

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank NikKimes8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim P, General Manager at Avenue Inn & Spa, responded to this review, 15 August 2014
NikKimes8,

It is always a pleasure to read a review such as yours that describes the experience we work so hard to deliver to every guest. We are a family owned and operated hotel so we take a great deal of pride in the product we offer our guests. We recognize there are plenty of other choices but we know we offer a unique experience due to the friendliness and cleanliness we present in our hotels. Our goal is to make first time guests want to come back again and again as they recognize we offer a great product at a good value. Looking forward to having you stay with us again soon. As far as the noise at the Avenue II, we do recognize and do advertise that we are next to the bar and restaurant and if you stay at the Avenue II, you may in fact hear music late into the evening. The fact that you didn't is simply icing on the cake. We're glad you enjoyed the Avenue II experience.
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Boyds, Maryland, United States
1 review
Reviewed 14 August 2014

We have been staying at the Avenue Inn for over 5 years. Originally, friends recommended this location and we have not been disappointed. The staff is friendly and the accommodations are clean and walking distance to everything including shopping, restaurants, and the beach. But if you need a ride to the beach, "Lew, the shuttle captain", will drive you to the beach on a super cool customized golf cart that seats 5-6 individuals plus your complimentary beach chairs. As part of your stay you receive a complimentary breakfast each day, wine and cheese for the adults in the afternoon and warm chocolate chip cookies in the evening. It is a great place!

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Meyer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim P, General Manager at Avenue Inn & Spa, responded to this review, 15 August 2014
Meyer G

Thank you for your review and business. When guests continue to return to the Avenue, we know we are doing something right. We also know that we can't rest on what we have done in the past and will continue to strive to make the Avenue the best hotel in Rehoboth. We truly appreciate your business and look forward to your return visit.
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Parsippany, New Jersey
1 review
Reviewed 13 August 2014

This was the first time staying at the Avenue Inn, it is a beautiful hotel, pleasant staff, great location - only problem, there are not a "safe" in the room. I would have had greater piece of mind if I knew my valuables were locked up when I left the room. Bring a beach umbrella if you plan to spend a day at the beach (or you'll have to rent/buy one). The beachchairs the hotel provides are ok, be make sure you get the larger of the 2 sizes. Hotel provides beach towels as well which is really great. Also, parking in Rehoboth is awful - even at the hotel once you parked you didn't want to leave due to the parking issue.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Judi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim P, General Manager at Avenue Inn & Spa, responded to this review, 15 August 2014
Judi P

Thank you for your comments. With regards to a safe in the room, I don't know if you called the front desk with your concerns, but we are able to secure any items you don't feel safe leaving in your room. As for parking, it is difficult throughout Rehoboth. With our planned expansion we hope that problem will be solved as far as the Avenue is concerned. Again thank you for your business and your review.
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Frederick, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2014

We have stayed at Avenue Inn several times over the past few years.
Simply put, the location is prime, the rooms are clean and the service is GREAT.
Bonus Features include Breakfast Bar, Indoor pool, hot tub, beach chairs and beach transport.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Bruce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim P, General Manager at Avenue Inn & Spa, responded to this review, 15 August 2014
BruceC,

Many many thanks to you for being such a wonderful guest. We build our business on repeat guests and the good word they spread for us, so I am sincerely grateful to you for taking the time to write such a wonderful review of the Avenue and especially for making the Avenue your home at the beach. It is great to hear how much you enjoyed your stay and we look forward to continuing to improve upon the experience every time you stay with us.
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2 reviews
Reviewed 10 August 2014

We stayed at the Avenue II which is a short walk from Avenue Inn. We were able to take advantage of all the Avenue Inn Amenities which made our stay great. The staff was friendly and helpful and the location was central to everything you'd want to do in Rehoboth.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Bub1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim P, General Manager at Avenue Inn & Spa, responded to this review, 15 August 2014
Bub1998

Thank you for your review of your most recent stay at the Avenue II. We appreciate you taking the time to post your comments on here and we look forward to your next visit to Rehoboth.

If we can do anything to make a future stay better, please feel free to contact me. Again, thank you.
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Additional Information about Avenue Inn & Spa

Property: Avenue Inn & Spa
Address: 33 Wilmington Ave, Rehoboth Beach, DE 19971-2218
Phone Number:
Region: United States > Delaware > Rehoboth Beach
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rehoboth Beach
#1 On the Beach Hotel in Rehoboth Beach
#1 Business Hotel in Rehoboth Beach
#1 Romantic Hotel in Rehoboth Beach
#2 Best Value Hotel in Rehoboth Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Avenue Inn & Spa 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
A top rated hotel in Rehoboth for ten years, the staff at The Avenue continues to deliver the best hotel experience in Rehoboth Beach. With our newly renovated lobby, breakfast room, fitness room, business center, and spa in addition to our brand new lounge, no other hotel in Rehoboth offers as much at such a great value. Stay at The Avenue and see why our guests come back again and again making the hotel their own beach house. ... more   less 
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Also Known As:
Avenue Inn And Spa
Avenue Hotel Rehoboth Beach
Avenue Rehoboth Beach
Avenue Inn & Spa Rehoboth Beach, Delaware

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