Came into hotel grounds, and noticed many housekeepers on different levels on the hotel.
Then came into the lobby whereby was not greated at all by front desk, I asked for an early check-in noting that the check-out time was 11am, knowing in my experience how long it takes for housekeeping to flip a room over (20-30 minutes), Erica NASTY person, tells me, "there are no rooms available...we have 125 rooms that need to be cleaned...but I can put you in a suite for an extra charge...". Then another lie on top of all of that, she tells me, "the housekeeper JUST got here, and she's gone..."!
Clearly knowing this woman was a complete LIAR, I didn't let this go, calling her out, whereby she kept blowing me off, and even fessed up to the fast "yes I am blowing you off...YOU CAN LEAVE, and call me back between 1-2pm". Not appreciating the nastiness of her lies and her pointing to the door, and after 5 minutes or so of this BS, I told her I'm going to go look myself, whereby Erica replies "if you do, I'm going to call the cops.., then radios the housekeepers the same (wow I thought the housekeepers were gone per her). I walk down both sides of the 1st floor and notice 4-5 rooms cleaned and ready to go on same side to the lobby and then the other street side many rooms also available.
I come back and at this time another guest was standing at front desk, I ask Erica, WHY she was lying to me, as I had suspected all along! She tells me how she's going to call the cops again; I walk outside to call ChoiceHotels to change me to another hotel, come back in and I ask her once again to either check me in or I'm leaving, she comes back with her threats again to call the cops (OVER WHAT to check in early?), and she calls me "CRAZy..crazy we have no rooms available..", I completely lost it once she got personal with me, and threw business cards at her, whereby she came around the desk and put her hands on me, whereby I had to defend myself!
WIthin a minute the "acting manager" comes in and asks me "what are you trying to check in"...
What type of staff assaults guests because they want an early check-in and another question WHY is Erica even still working at this hotel? She clearly likes like the director in charge of everything! Worthless, nasty, mentally challenged herself clearly; once you get personal with someone cards are off the table!
STAY AWAY seriously from this dumpy looking place staff are rude and nasty CLEARLY!
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- Also Known As:
- Econo Hotel Rehoboth Beach
- Econo Lodge Rehoboth Beach
- Rehoboth Beach Econo Lodge
- Econo Lodge Resort Rehoboth Beach, Delaware