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“Very Nice & Clean!”

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Holiday Inn Express Seaford-Route 13
Ranked #3 of 6 Hotels in Seaford
Reviewed 24 August 2014

We stayed for one night while visiting for a family affair & reserved the very last room. King bed was amazingly comfortable & the bathroom & shower were clean clean clean! Very important. You never know what to expect, especially in a town that isn't a tourist destination. We were pleasantly surprised & this was right down the street from our family's home. Still confused as to why the hotel was completely booked but am assuming because it's less than an hour to the beaches. We are totally going to stay there again when we come visit our family...even the desk clerk (her name escapes me I'm sorry) mentioned that she's from my hometown & her father actually does business with my husband! Thank you for such a pleasant stay :)

Stayed: August 2014, travelled with family
Thank gbabe05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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51 - 57 of 124 reviews

Reviewed 6 August 2014

We always stay at Hiltons and Hamptons, but decided to stop here because of the outdoor pool. It is a very clean place and the free breakfast is a nice surprise as I though only Hamptons did this. The beds are not as comfortable as the other place, rather hard. There is a lot of traffic noise, so be prepared for that. Be sure to eat at the Crab House about 20 minutes down the highway! ( free wifi!)

  • Stayed: August 2014, travelled as a couple
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Thank familyoffourVa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

Almost $200 will get you a clean, pleasant room and a free breakfast. Friendly staff. Has a pool and a small weight room, although all of the equipment is not functional. The arcade, shown in some pictures, is no longer there. The hotel is close to lots of chain stores and chain restaurants. Nothing fancy here, but decent, nothing to worry about. Free parking.

  • Stayed: August 2014, travelled as a couple
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Thank HartfordOwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Seaford-Route 13, responded to this reviewResponded 19 August 2014

Dear HartfordOwl,

Thank you for letting us know how your stay was with us. I am happy to learn our room accommodations and staff service exceeded your expectations. I am sorry if some of the equipment in the fitness room was less than satisfactory. We appreciate your feedback and allowing us the opportunity to address these issues for improvements.

Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

Zelyn N
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014 via mobile

for spending the night at the other hotel. this 1 is a definite upgrade. Very clean very nice updated, almost new. Worth the money. So far the only minor problem is my phone and their wifi don't get along. But I know I'm definitely sleeping in a clean room and a clean bed.

Stayed: July 2014, travelled on business
3  Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

Other than having to use the side door on the end of the building all the time because someone thought they should have a drive thru, We couldn't say anything bad about it. The place is clean, friendly, quiet, comfortable, everything you would want.

  • Stayed: June 2014, travelled as a couple
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Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2013

In town for my High School reunion. Checked in on Friday night the 29th of November. Staff were pleasant and efficient. Got to the room and found that the bathroom sink was leaking and could not be used. Reported the leak to the front desk staff immediately. On checkout Sunday, the sink had still not been fixed. Other than the sink, the stay was good.

  • Stayed: November 2013, travelled with family
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1  Thank Dave P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Seaford-Route 13, responded to this reviewResponded 20 December 2013

Dear Dave P,

Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our guest. I am pleased to know that you found our staff pleasant and efficient and apologize for the shortfalls you have encountered. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.

Sincerely,

Krysllin G.
Case Manager
IHGCare

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Reviewed 28 October 2013

Stayed at the Holiday Inn Express Seaford-Route 13 the nights of August 9 - 10 for a Sports at the Beach Baseball Tournament mainly because it was only 15 minutes from the ballpark and I have usually had very good experiences with HIE.

They put us in room on the top floor that had a STRONG MOLD ODOR and the wall paper near the window and roof line was raised up like there had been a past roof leak that had manifested into mold under the wallpaper. Like others have noted, I had to use my cell phone to call the front desk because the room phone did not work. They could not give us a new room because they were sold out (other unwitting baseball parents), so we bit the bullet and stayed.

I ended up getting a major nasal infection and lost my ability to smell for 2 months until the second dose of antibiotics and many nasal rinses finally got me back to normal.

Room Tip: Stay away from the top floor.
See more room tips
  • Stayed: August 2013, travelled with family
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1  Thank SBB_Parent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Seaford-Route 13, responded to this reviewResponded 13 November 2013

Dear SBB_Parent,

Thank you for writing a review about your recent stay with us. I would like to address this with you further but unfortunately, your account settings do not allow us to send you a Private Message. You are welcome to reach out to our Guest Relations via email at IHGCare@ihg.com or you may send us a Private Message through TripAdvisor to IHGCare including reference to your TripAdvisor Account Name so we can follow up on your experience.

Again, thank you for your review. We look forward to hearing from you and being of further assistance.

Sincerely,

Dhan M.
Case Manager
IHGCare

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Additional Information about Holiday Inn Express Seaford-Route 13

Address: 24058 Sussex Hwy, Seaford, DE 19973-5872
Phone Number:
Region: United States > Delaware > Seaford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Seaford
Price Range: £57 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Seaford-Route 13 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Holiday Inn Express Seaford-Route 13 hotel is an interior corridor, four story hotel with a fireplace in the lobby. Located on Williams Pond, rooms on the back side of the hotel offer spectacular views of wildlife ranging from geese, birds, turtles and fish. Features include an outdoor pool, exercise room, and business center. All rooms include coffee maker, iron/board, and hairdryer. Voice mail and 2- line phones. Coffee served 24 hours a day in the lobby. Monday-Friday we serve fresh baked cookies in the evenings. We are conveniently located near the Invista/Dupont, Nanticoke Hospital, Allen Family Foods, Seaford Industrial Park, Perdue Chicken, Solocup, Seaford Army National Guard. We are also within a 15-30 minute drive to the Delaware Beaches, Cape Henelopen State Park, Sports at the Beach, Delaware State Fairgrounds, Harrington Raceway & Casino. ... more   less 
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Also Known As:
Holiday Inn Express Seaford Hotel Seaford
Holiday Inn Seaford
Seaford Holiday Inn
Holiday Inn Express Seaford-Route 13 Delaware

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