I stayed there with my mother and brother overnight in mid-June. First, the key card wouldn't work so I had to run back downstairs to the front desk. Once we did get into the room, I found 1 queen and a pullout couch, not the 2 queen room I'd booked online. Back downstairs for them to tell me that was all they had, and really, the couch pulls out into a queen so it's the same thing. They assured me extra sheets for the couch were in the room. Back upstairs again, to find out there were no extra sheets, or pillows, in the closet. So I called back the front desk, and they did bring some right away. But, the pullout mattress wasn't very comfortable at all. So my poor brother slept scrunched up on the couch part.
Though I didn't get the room I paid for, I gave this an average rating instead of poor because they did have a nice breakfast in the morning, with some hot food, and the staff was friendly. In the future, I hope they consider looking more closely at matching up the customer with the room they'd originally booked.
- Official Description (provided by the hotel):
- Experience luxurious comfort and local charm at the INN at Wilmington. Nestled in the heart of Delaware's Brandywine Valley, our inviting boutique hotel features contemporary styled guestrooms and suites and impressive amenities, including a complimentary hot breakfast buffet, free Wi-Fi, and business and fitness centers. Enjoy our convenient location near points of interest such as Nemours Estate and Winterthur Museum, major businesses like DuPont and AstraZeneca, and the Nemours/Alfred I. duPont Hospital for Children. Book one of our exclusive vacation packages that pair local attractions with our modern, pet-friendly accommodations. ... more less
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- Also Known As:
- The Inn At Wilmington Hotel Wilmington