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“Good value in an excellent location with super helpful staff”

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Best Western Brandywine Valley Inn
Ranked #10 of 12 Hotels in Wilmington
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good value in an excellent location with super helpful staff”
Reviewed 14 May 2014 via mobile

We needed to make a lastinute trip to visit a sick relative and many Wilmington hotels were full. This hotel suited our needs perfectly. Is is reasonably priced and very centrally located. Although it is on a busy road it is set back far enough that you don't hear traffic. The livby is spacious and comfortable. The continental breakfast included eggs, if you get there early enough. The staff members were extremely helpful and friendly and made our stay very pleasant. We liked our room on the ground floor, along the walkeay surrounding the pool. It was quite spacious and had all the basic amenities. There is a 24 hour restaurant/diner next door and a grocery store nearby. We would definitely stay here again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MG40514850
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaryT687, Manager at Best Western Brandywine Valley Inn, responded to this review, 10 June 2014
Dear MG40514850,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 302-543-6155.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Mary J. Taylor
General Manager
BEST WESTERN PLUS Brandywine Valley Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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252 reviews from our community

Traveller rating
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    42
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Las Vegas, United States
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 May 2014

The hotel staff was very well versed on directions in an area of difficult to navigate roads. The directions were accurate and very good. We were involved in several trips to several properties in the area. The quality of personal is outstanding. All questions we had about shopping centers, location of shopping centers, hours of operation and the type of stores available were answered. We found the explanation and assistance with area maps to be accurate and most helpful. The breakfast was very good and the atmosphere was perfect for a comfortable dining experience.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaryT687, Manager at Best Western Brandywine Valley Inn, responded to this review, 10 June 2014
Dear Joan,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 302-543-6155.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Mary J. Taylor
General Manager
BEST WESTERN PLUS Brandywine Valley Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bay Area California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 May 2014

Good location on Concord Pike. Weird lighting control in bathroom: the light on-off seems to be controlled by a timer switch that also controls the exhaust fan. The Wi-Fi connection doesn't work in room.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank laketahoeskiier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaryT687, Manager at Best Western Brandywine Valley Inn, responded to this review, 10 June 2014
Dear Laketahoeskiier,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 302-543-6155.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Mary J. Taylor
General Manager
BEST WESTERN PLUS Brandywine Valley Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairfax, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 April 2014

Needs maintenance! Stayed twice over seven days in two different rooms, experienced clogged tub, clogged sink, toilet overflow, leaky faucet, noisy fan, noise from next room and from outside.
The staff was great too bad management doesn't take better care of the property.

Room Tip: Can't imagine that there is one.
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luv2walk60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Wilmington hotels

Fairfax, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 April 2014

Stayed twice in 10 days. Only came back second time because staff was so nice, and I couldn't believe another room would be as bad, it was! We experienced clogged drains, toilet overflow, leaky faucets, rattly fans, noise from next door and from people outside. First time I checked out another couple was complaining that the fan and lights didn't work in their room I should have put it all together then, this is not a well maintained hotel.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank luv2walk60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, United States
1 review
Reviewed 9 March 2014

Super small pillows half the normal size made for a sleepless night. Breakfast at this location was not up to par, stale bagels and muffins and no waffles.We have noticed having stayed at Best Western in many different locations that the hotel quality varies a lot from location to location.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jennifer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntington, United States
1 review
Reviewed 7 March 2014

Best Western is closest to the Neumours A.I. Dupont Hospital for Children, where our daughter had an appointment. Our room was in spotless condition, had a most useful fridge and freezer & nice TV. Only wish there were laundry bags and softer pillows in our room. It was very nice that we were offered a discounted rate since our daughter is a patient at the hospital! 24 hr. fitness center was a great added feature. Only wish that it was adjoined to our room, had towels and a bathroom inside. The hotel was nice and quiet during the night.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Wendy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Brandywine Valley Inn

Property: Best Western Brandywine Valley Inn
Address: 1807 Concord Pike, Wilmington, DE 19803-2901
Phone Number:
Region: United States > Delaware > Wilmington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 12 Hotels in Wilmington
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Brandywine Valley Inn 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Best Western Brandywine Valley Hotel Wilmington
Best Western Wilmington
Wilmington Best Western

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