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Holiday Inn Express Hotel & Suites Bartow
Ranked #2 of 3 Hotels in Bartow
Columbus, Ohio
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Enjoyed”
Reviewed 15 June 2013

Nice stay. Clean, comfortable, quiet and attentive staff. Due to a conference Lakeland was booked up. I did some Googling and found this little Gem, I was not the least bit disappointed. Be sure while you are in Bartow to eat a Fred's Market. Excellent homegrown food.

Room Tip: Off the beaten path I don't think you could get a bad room.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank O648375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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93 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Spring Hill, Florida
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 May 2013

Stayed there for the third time last week, and thought it was time to review them. Pleasant employees, clean rooms, good breakfast. When my travel plans call for me to be in Bartow overnight I'll stay here again.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Compudunce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah
Level Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 19 May 2013

Having stayed nearly a month at Bartow’s HIE for work, I can say for the most part it was a comfortable stay. I was in a parking lot facing room on the second floor, complete with two double beds, couch and coffee table, chair and ottoman, dresser with flat screen TV (DIRECTV), desk, and a small closet with ironing board and iron.

Continental breakfast is served from 6:00 a.m. – 10:00 a.m. with a good selection of eggs (scrambled and omelet style), sausage, bacon, sweet rolls, biscuit’s and gravy, cereal, yogurt, hard-boiled eggs, pancakes, coffee, tea, oatmeal, juices, bananas, oranges.

Other amenities include a small fitness center, laundry room (located on the 3rd floor), and swimming pool. Ask for pool towels at the front desk but understand that they are thin and barely bigger than a hand towel and you’ll need at least three to cover a lounge chair. The pool water was dirty and the patio furniture is a mishmash of random stuff. It would also help to spruce of the place with live plants rather than half dead ones. The pool deck was cracked in many places and there were ants crawling everywhere on the pool deck and patio furniture.

The A/C unit is loud but I ended up leaving the constant fan blowing 100% of the time due to the very thin walls. During my month long stay, I had several neighbors to the north and between the snorer, the loud-talker, the screaming baby, and the amorous lovers, I was grateful for the constant white noise the fan created. It also blocked out any road noise from the adjacent highway 98.

The walls in my bathroom were disgustingly dirty, especially around the light switch. And, the unappealing use of spackle was used to cover various holes and cracks on the bathroom walls. They didn’t even bother to paint over the spackle. A little elbow grease to remove the grime and a fresh coat of paint would do wonders in the bathroom! Another gripe would be that the bathroom fan is tied into the light switch and was unduly loud and rattily. I could not hear myself think while in the bathroom due to the obnoxious fan. In addition, it didn’t even do anything to remove the steam from the shower. There were three fluffy bath towels and plenty of wash cloths and hand towels. I showered with the nozzle turned all the way to the hot setting and it was barely warm enough. The bathroom amenities included Bath & Body Works White Citrus lotion, soap and shampoo and some unmarked conditioner.

The wireless Internet worked okay with a few irritating interruptions here and there.

In my opinion, the beds were hard and I had a hard time sleeping and getting comfortable. However, each bed comes with four comfortable pillows - two soft and two firm.

The staff were all very friendly and helpful, especially my housekeeper, Martha. All in all, the HIE is clean and fairly comfortable, especially for a night or two stay. There aren’t any better choices in Bartow, unless you travel to nearby Lakeland or Winter Haven.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kairlotta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Port Richey, Florida
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 May 2013

At least two of the ice machines didn't work, and the internet didn't work either. I went to the front desk in both instances, and the clerk was aware of the problems. Wondering how long they were out of service. Other than that, not bad, kind of bland breakfast compared to similar hotels. Barely an average rating for me.

Stayed April 2013, travelled on business
Helpful?
1 Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bartow, responded to this review, 20 May 2013
Dear Hernandoman,

Thank you for taking the time to post your comments. I am sorry that this visit was a disappointment for you particularly with the condition of the amenities being sub par and Internet connection not working. Your comments will be forwarded to the ownership of the hotel to take into consideration for future upgrades.

If there is anything you need next time you stay with us, please do not hesitate to let us know.

Regards,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneola, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 April 2013

The night clerk was extremely rude. His name was Oscar. He acted condescending and if you asked him something, he acted like it was a big deal. Oscar acted like he would rather be playing on his computer than doing his job.I dropped off my three children at the door and parked. (This took around thirty seconds to a minute.) He was over to them acting like they were a pain to have in the lobby. When they went to go get a cookie, he started harping "You can have one if you use the tongs." rather rudely. I was right theree and they definitely know how to use tongs. He was definitely not use to young children.
.My young daughter dumped a bucket of ice on accident and he rolled his eyes and stated,"Just can't get a break around here." I complained to the assistant manager the next morning, and his reply was that he must have been having a bad night. there were also small ants in the bathroom.They had us on the first floor and I kept waking up to the office door slamming. I will never stay there and I would advise anybody not to.
the maids were very sweet and the pool was nice.

Room Tip: Don't choose one.
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bartow, responded to this review, 15 May 2013
Dear Amy S,

Thank you for taking the time to express your thoughts and concerns. Please accept my sincerest apology for the unacceptable experience you had with the service you received during your stay and the room accommodations which affected your stay negatively. I am also sorry for any inconvenience the noise may have caused you. We are hospitality professionals who pride ourselves on delivering world class service. For that reason, I assure you that your feedback will be reviewed by our team and take actions accordingly. Thank you for staying with us and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 April 2013 via mobile

Met the needs. Not great service but conveniently located for Bartow / Lakeland area. Comp breakfast offered mor selections than average hotel & suites. Rooms and hotel aged. Shower leak and A/c loud.

Stayed April 2013, travelled on business
Helpful?
1 Thank atjr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bartow, responded to this review, 8 May 2013
Dear atjr1,

Thank you for taking the time to express your thoughts and concerns. I certainly apologize for the inconveniences you experienced because of the room conditions. Our goal is to provide clean and comfortable stay to all of our valued guest and make their stay a memorable one. The issues you have raised will be addressed and appropriate actions will be taken. If there is anything you need next time you stay with us, please do not hesitate to let us know.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 4 April 2013

I agree with a previous reviewer. This is the best hotel in Bartow and for miles around. It is a fairly large and well kept Holiday Inn Express. We had a nice room with two double beds, it was clean and I assume they gave us extra towels because we were staying for two nights...which was nice. The free breakfast will not hold off hunger; if you have a busy day ahead. There is a Perkins just up the road, so we went there once and it was fine. Also, a retro McDonalds right across the street for late night snacks (I had a cheeseburger and real milk shake). The town closes up pretty early during the week, so not much to do in Bartow.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sultan1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Bartow

Property: Holiday Inn Express Hotel & Suites Bartow
Address: 1565 N Broadway Ave, Bartow, FL 33830-3317
Phone Number:
Region: United States > Florida > Central Florida > Bartow
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Bartow
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bartow 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The newest addition to the Bartow area is the Holiday Inn Express Hotel & Suites, just a short drive from Tampa and Orlando. This business and leisure hotel is convenient to Cypress Gardens, Sun n Fun Amusement Park and the Spring Training Camps of the Cleveland Indians and the Detroit Tigers. Special in room amenities are complimentary high-speed wireless Internet, microwave and refrigerator as well as free local calls. Businesses: Cargill Mine, Florida Department of Transportation, & Lakeland Regional Hospital. Area attractions: Boc Sanctuary, Disney World, Busch Gardens and Universal Studios. Universities: USF, PCC, FSC. Visit Bartow, FL and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Bartow
Holiday Inn Bartow
Bartow Holiday Inn

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