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“The perfect getaway” 5 of 5 bubbles
Review of Boca Beach Club, A Waldorf Astoria Resort

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Boca Beach Club, A Waldorf Astoria Resort
Ranked #1 of 27 Hotels in Boca Raton
Certificate of Excellence
New York City, New York
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“The perfect getaway”
5 of 5 bubbles Reviewed 3 July 2014

My girlfriends and I just wanted a getaway for a few days at the beach, and the Boca Beach Club was perfect. The facilities are amazing, especially Spa Palazzo. I highly recommend the hot stone massage. Also, the staff is so friendly and helpful, especially Staci Frachtman. I have already booked another stay for Labor Day weekend!

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton R, General Manager at Boca Beach Club, A Waldorf Astoria Resort, responded to this review, 7 July 2014
Dear Marisa,

Thank you for your feedback! I am so happy you and your friends enjoyed your stay, and that Staci was able to assist you. We can't wait to see you again Labor Day weekend!

Thank you,
Dannielle Shumanski
General Manager
Boca Beach Club
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,846 reviews from our community

Traveller rating
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    292
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (429)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 July 2014

The Boca Beach Club is located on a beautiful, well maintained beach. I had stayed the weekend before at a different beach front property that was unable to scrape off all the kelp that was washing ashore. The kelp was literally 6-12" deep, and 4-5 foot wide, and it stunk bad while it rotted. At the Beach Club, the only kelp is from what washed up on shore each day, which was great. When entering the beach, you are promptly greeted by staff that escort you to empty chairs and provide towels for you. Not having to carry your own beach equipment around each day or be charged an absorbent charge for rental was great too. The pools were good and having an adult only pool was very nice. I love kids, but when I finally had a weekend without mine, it sure was great to have a pool with no other kids around and only adults who were looking for the same thing. My favorite thing about the Beach Club was the great food and drinks it offered at its beach bar, seafood restaurant, and lobby bar. The food was very good and fresh. The lobby bar was run by a fabulous bartender, Kord, who made sure everyone was happy with their drinks and was on his toes to know when you may need another one. Additionally, Kord went out of his way, and was given support by his management, to help get me food that was not on his menu, but on the beach bar menu instead. He made sure the food was to my satisfaction each time, and was able to get me new food when seasoning was added to my poached shrimp that I did not want. Kord's managers were very friendly and helpful as well. I give a lot of respect to management who are willing to help out and clean tables when the bar gets busy making and serving drinks. Overall, I believe the place was wonderful. It was the best service that I have ever received from a Florida hotel and is almost as good as the service from the Ritz.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton R, General Manager at Boca Beach Club, A Waldorf Astoria Resort, responded to this review, 7 July 2014
David,

Thank you so much for taking the time to tell us about your stay at the Boca Beach Club. I am thrilled to learn you had such a positive experience, and that you found our team to be helpful and friendly! I hope we will have the pleasure of welcoming you back again soon.

Thank you,
Dannielle Shumanski
General Manager
Boca Beach Club
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
209 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 bubbles Reviewed 3 July 2014 via mobile

The grounds and setting are beautiful, the service is top notch, but the crowded pool area and attitude of other guests/members can make a visit uncomfortable.
Recently spent some time at the resort, the location right on the ocean is beautiful, it is also close to downtown Boca and Mizner Park. The hotel is beautiful and views are beautiful.
Rooms are decent sized with large marble bathrooms with separate showers and double vanities. We had a room with a beautiful view of the ocean and and pool area.
We also checked out the main/old resort and it was beautiful. Was nice to walk around the grounds and explore the old buildings. We did notice that this part of the resort was full of business people and convention attendees.
Food at the resort was good, salads and appetizers at the restaurant and pool were nice. Breakfast spread was delicious and varied. If omelette station is closed they will make eggs to order.
Service was top notch, friendly valet, check in staff, restaurant servers, etc.
The only downside to our visit was how crowded the pool area was during the weekend and the kind if people that come to the resort, not sure if as guests or as members. As another reviewer mentioned before it felt like we were in the middle of a "Real Housewives of..." episode. Based on this I will probably not come back to the resort. Not much the hotel can do about this, but I personally do not want to spend my time in such an environment.

Stayed June 2014, travelled with family
Helpful?
3 Thank faarias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton R, General Manager at Boca Beach Club, A Waldorf Astoria Resort, responded to this review, 7 July 2014
Good Afternoon,

Thank you for your comments. I am so pleased to hear you enjoyed your stay with us, and that you found the location to be convenient. I am very disappointed to hear that the crowded pool and he attitude of other guests had such a negative impact on your stay. I sincerely hope you will give the Boca Beach Club another chance.

Thank you,
Dannielle Shumanski
General Manager
Boca Beach Club
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ann Arbor, United States
1 review
5 of 5 bubbles Reviewed 2 July 2014

Tennis professionals are excellent. Erik Silver and Larry Gottfried are excellent at teaching as well as building relationships. You also can see Blackman Tennis Academy and tennis stars of the future.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Lauren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton R, General Manager at Boca Beach Club, A Waldorf Astoria Resort, responded to this review, 7 July 2014
Lauren,

Thank you for your positive feedback! I am so happy to hear you had such a positive experience with our Tennis team. I hope we will see you again soon!

Thank you,
Dannielle Shumanski
General Manager
Boca Beach Club
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
2 reviews
5 of 5 bubbles Reviewed 1 July 2014

Great experience for couples and families. Location is directly ocean front with low tide allowing a long walk into ocean and nearby walk to inlet to watch boats passing through. Quality of amenities and staff are impeccable! Highly recommended for out of town visitors or Stay-cation!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Kamp_JMZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton R, General Manager at Boca Beach Club, A Waldorf Astoria Resort, responded to this review, 7 July 2014
Good Afternoon,

Thank you for your comments! We are thrilled to hear you enjoyed your stay with us. I hope we will see you again soon!

Thank you,
Dannielle Shumanski
General Manager
Boca Beach Club
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 30 June 2014

The hotel iteself is beautiful, the grounds, spa, pool, restaurants are above average. My issues were with the accounting - upon check in not only the card presented was authorized but also the card used for the booking resulting in 2 cards being authorized for the entire stay. Upon check out as we were still travelling i was not able to access my funds since there was a hold and a charge at this point. Called accounitng, left 2 messages allerted them to the fact that I was still traveling and i needed my "hold" released. Heard nothing back! Needless to say the 5 start service is really non existent once your $$ has been taken you no longer exist. Disappointing! Received a medallia survey link only to get an error message that it was send to me in error. Interesting - or do you just not care of the feedback? If you have no issues with multiple holds and have several cards to go around do stay here. I take offence to the poor treatment of my finances and lack of basic response to my issue.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Calvin_Anna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton R, General Manager at Boca Beach Club, A Waldorf Astoria Resort, responded to this review, 7 July 2014
Good Afternoon,

Thank you for your feedback. I am sincerely sorry for the accounting and customer service issues you experienced at the Boca Beach Club. I understand that this must have been extremely frustrating to deal with while you were traveling. Our guests' happiness is our top priority before, during, and after their stay. There is no excuse for what occurred. I am going to follow up with you in a private message to work on a resolution.

Thank you,
Dannielle Shumanski
General Manager
Boca Beach Club
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
1 review
5 of 5 bubbles Reviewed 30 June 2014

The Hotel is wonderful and the staff is great. Lots of things to do for couples. If your looking to really get away from kids totally, this may not be the place. That said, the beach was great and the many bars and restaurant are wonderful. I would stay here again.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank 563andyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton R, General Manager at Boca Beach Club, A Waldorf Astoria Resort, responded to this review, 7 July 2014
Good Afternoon,

Thank you for your positive feedback, and thank you for choosing the Boca Beach Club for this special occasion! I am so happy you enjoyed your stay. I hope we'll see you again soon!

Happy Anniversary!

Thank you,
Dannielle Shumanski
General Manager
Boca Beach Club
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Boca Beach Club, A Waldorf Astoria Resort

Property: Boca Beach Club, A Waldorf Astoria Resort
Address: 900 S Ocean Blvd, Boca Raton, FL 33432-6306
Region: United States > Florida > Boca Raton
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Boca Raton
#1 Business Hotel in Boca Raton
#1 Romantic Hotel in Boca Raton
#1 Luxury Hotel in Boca Raton
#1 Family Hotel in Boca Raton
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Boca Beach Club, A Waldorf Astoria Resort 4.5*
Number of rooms: 1041
Official Description (provided by the hotel):
Immerse yourself in the elegantly restyled The Beach Club - a completely refurbished Boca Raton beach hotel, providing ideal access to the water. Enjoy the stunning views of the rolling waves of the Atlantic Ocean. Stroll along the white-sand shores. Just a short shuttle ride from the renowned Boca Raton Resort & Club, this oceanfront property shares all the luxurious amenities and activities with the Resort, offering endless choices for recreation. ... more   less 
Reservation Options:
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Also Known As:
Boca Beach Club, a Waldorf Astoria Hotel Boca Raton
The Waldorf Astoria Collection
Boca Beach Club, A Waldorf Astoria Resort Boca Raton, Florida

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