Yes, I just gave this Fairfield a 5 star rating. Let me explain why. My aunt was rushed to Boca hospital and I needed some last minute rooms for our family. I called around to other (higher-end) Marriott hotels to see if any of them could offer a good rate. After speaking to some very unhelpful people at an emotionally stressful time I called the Fairfield and got a gem of an employee, Mike. He offered a wonderful rate for the 2 rooms I needed that night and continued to offer that rate as more family came to town. I believe we ended up booking 8 -10 rooms all because of friendly service and the willingness to offer a discount.
I ended up staying at the Fairfield for a week, in 2 different rooms. The rooms were clean and comfortable. The second room had a Dehumidifier to help with the humidity, a common problem in Florida. While I did get tired of the same old breakfast options after a couple days the lady who took care of the breakfast area was more than helpful. My entire family was very pleased with their rooms and the rate provided to our group.
Here is the kicker. A few days after checking out of the hotel I realized I must have left a brand new white skirt on the bed, also white. I called the hotel and again got Mike who searched but could not find my skirt. I was disappointed but well aware that items left at hotels hardly ever get put into lost and found. Mike called me back momentarily after speaking with the housekeeping staff and it turns out my white skirt did indeed get wrapped up with the sheets, laundered, and put in lost and found not associated with a room number because they didn't know what room it came from! Bravo housekeeping!!
I never told the hotel that I'm a travel agent. I have stayed at many hotels all over the world and often at much nicer hotels. All the way around this hotel met and even exceeded expectations. The quality was proportionate to the value provided. I never met the manager but they run a great property with wonderful staff.
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- Also Known As:
- Fairfield Inn And Suites Boca Raton
- Fairfield Inn & Suites Boca Raton Hotel Boca Raton
- Fairfield Inn Boca Raton
- Fairfield Boca Raton
- Boca Raton Fairfield Inn
- Fairfield Inn & Suites Boca Raton Florida