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“Good, but Misses Great”

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Boca Raton Marriott at Boca Center
Ranked #4 of 27 Hotels in Boca Raton
Certificate of Excellence
GreenLeadersBronze level
New Jersey
Level Contributor
342 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Good, but Misses Great”
Reviewed 13 April 2014 via mobile

A large party stayed for a family function. The price they quoted for group rooms was actually higher than what I got online at the Marriott website with AAA. What's with that? The hotel in adjacent to a large mall, and while close to I-95 hard to find without a GPS as the route is convoluted off the Glades Rd. exit. Plenty of shopping at the Town Center mall if that's your thing. Pool is smallish, but outdoor plaza is large. Exercise room is ample. Exec lounge not attended or restocked on weekends. Breakfast buffet is standard fare but dinner in the bar area (we were watching the Final Four) was quite good. Parking is ample, but not shaded so crack your windows when it's hot. Security drives around monitoring the lot. Staff were all friendly and helpful. In fact, a bellman saved the day for us when the morning we were to leave for the airport I had a dead battery. The front desk said the best they could do was call AAA. Waiting an hour for that we would've missed our flight. A passing bellman overheard the conversation and said he had his own jumper in his car and gave us a start. I suspect this is not a rare event and frankly, I was surprised the hotel didn't have one (either with Security or Bell staff) for just such occasions. It's these type of things that differentiate good from great.

Stayed April 2014
Helpful?
2 Thank Hammbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BocaMarriottGM, General Manager at Boca Raton Marriott at Boca Center, responded to this review, 14 April 2014
Dear Valued Guest,

Thank you so much for taking the time and sharing your feedback from your recent stay. I am so sorry that there was a rate conflict during your group stay and I will review to see what took place. I also want to thank you so much for sharing some positive coments as well that you experienced during your stay while spending this very special occasion with us.

Please contact me directly if you need anything further and we all hope to have another opportunity to take great care of you and your family again in the near future.

Sincerely

BocaMarriottGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (165)
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English first
Chicago, Illinois
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 April 2014 via mobile

This Hotel is conveniently located. Such a pleasant stay with extremely friendly and helpful service. Also, very good breakfast buffet selection and great amenities. I really enjoyed how we had a view of the courtyard into the Boca Town Center. Nice restaurants at walking distance. The lobby is tastefully decorated and cozy and they have a really nice outdoor sitting area if you choose to have breakfast there or just chill enjoying the beautiful Floridian breeze. Would easily be a return guest here!

Stayed April 2014, travelled as a couple
Helpful?
Thank AndyAnkee2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 9 April 2014

A brief but excellent stay. The hotel is convenient to a number of restaurants and was perfect for the work I was doing in Boca. The staff were very friendly and helpful and I love that the internet access and parking were free.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Admac1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nassau, New Providence Island
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 April 2014

I visit Boca frequently and this is always my go to. In recent years the plaza has improved with more food and drink options. Also a quick 2 minute drive to the Town Center Mall. No complaints, great for a quick stay.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
48 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 April 2014

Stayed here with my family. Location is convenient since there are many restaurants just outside the hotel and many shops. Also a short walk to the Town Center shopping mall. Pool was looking good but was extremely cold so I couldn't take my small boy swimming, it was really freezing ! Rooms were ok and sufficient. Staff was very nice and very helpful with everything. Breakfast was excellent. Price was a bit steep for February.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Busy_Traveller_1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BocaMarriottGM, General Manager at Boca Raton Marriott at Boca Center, responded to this review, 5 April 2014
Dear Valued Guest,

Thank you for sharing your family vacation with us! We are so glad you did have a positive stay and I also apologize that the pool temperature was not warmer for you. We do have the pool heated but I will certainly make sure that everything is in working order and we hope to be able to make it up to you when your plans bring you back to Boca Raton. Thank you again for taking the time and sharing your valuable feedback.

Sincerely

BocaMarriottGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis
Level Contributor
96 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 April 2014 via mobile

This is a solid Marriott property. The rooms were standard Marriott. Nothing that stands out. However it was clean and quiet. Plenty of parking.

The lobby has the standard bar. But since the property is connected to a small upscale strip mall there are plenty of places to eat or drink within waking distance.

Biggest downside is that the gift shop is basically a closet. Not a big deal but if you forgot something or just looking for a quick snack your options are very limited. Not a big deal, but a minor annoyance.

Overall a decent Marriott.

Stayed March 2014, travelled on business
Helpful?
1 Thank xy223yz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BocaMarriottGM, General Manager at Boca Raton Marriott at Boca Center, responded to this review, 5 April 2014
Dear Valued Guest,

Thank you for taking the time and sharing such a nice review about your stay. I also wanted to thank you for your feedback on how we should improve our sundries options and we will certainly be adding some additional items so there will be more choices and options for our valueable guests such as yourself. We hope to have you back again real soon!

Sincerely,

BocaMarriottGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, New Hampshire
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 March 2014

We only stayed one night as we were en route - wished it could have been longer! The staff was courteous, hotel lovely. Wish we'd had time to try the pool - we saw others coming from it and overheard them say it was nice. The location was great and if you don't want the hotel food (which served a great breakfast buffet - good value for the money) there's lots available in the surrounding mall. We will book this hotel again!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank L0VE-TRAVEL-17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Boca Raton Marriott at Boca Center

Property: Boca Raton Marriott at Boca Center
Address: 5150 Town Center Circle, Boca Raton, FL 33486
Region: United States > Florida > Boca Raton
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Boca Raton
#3 Green Hotel in Boca Raton
#7 Family Hotel in Boca Raton
#10 Business Hotel in Boca Raton
#13 Romantic Hotel in Boca Raton
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Boca Raton Marriott at Boca Center 4*
Number of rooms: 256
Official Description (provided by the hotel):
Boca Raton Marriott at Boca Center is a stylish hotel that recently completing a three-year, multi-million dollar transformation. Our Boca Raton luxury hotel's refreshing new look and intuitive service are ideal for blending work and play. Just steps from top Boca Raton dining and shopping - including Town Center Mall and the Mizner Center - our Florida resort atmosphere provides guests with a mix of convenience and luxury. Hotel accommodations feature marble bathrooms, Marriott luxury bedding and plug-in technology. Just minutes from the campus of Florida Atlantic University, Deerfield Beach and Delray Beach, our location offers easy access to local golf courses, oceanfront fun, airports and more. On-site amenities include a fitness center, outdoor pool, dining at our Cafe 5150 and Concierge Level services. Featuring more than 13,000 square feet of elegant ballrooms and event space, our hotel's renewed appearance also provides a premier destination for social and business events in Boca Raton. ... more   less 
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Also Known As:
Boca Raton Marriott At Boca Hotel Boca Raton
Marriott Boca Raton
Boca Raton Marriott At Boca Center Florida

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