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Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton
Ranked #3 of 27 Hotels in Boca Raton
Certificate of Excellence
Reviewed 26 May 2014

The new Waterstone Resort is wonderful and the facility has been beautifully renovated (We spent one night at the old Bridge Hotel and it was a disaster.)
It was impressive to see how well trained all of the staff members were.........from the front desk people to all of the wait staff in the restaurants to all of the bellmen. Story, one of the front desk staff could not have been more pleasant and helpful.
The setting which is directly on the water is one of the best in Boca. Sitting outside at either of the restaurants is a treat.
We look forward to going back soon.

Stayed: May 2014, travelled as a couple
2  Thank Rferr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron P, Manager at Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton, responded to this reviewResponded 28 May 2014

Dear Rferr,

Thank you for taking the time to share your experience with the Trip Advisor audience and thank you also for choosing the Waterstone Resort and Marina! We are delighted that you were able to enjoy the facilities.

I will certainly share your comments with Story and the rest of the team and we hope to have the honor of serving you in the near future.

Best regards,
Ron Potter

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1,049 - 1,055 of 1,085 reviews

Reviewed 20 May 2014

I was fortunate to stay at this hotel the opening night and even with the brand new staff and systems they were absolutely amazing. Their customer service was the best I have ever experienced. The rooms are pristine with great view and excellent ambience. I highly recommend this place, it is well underpriced, I would pay $300+/night for this level of service.

Room Tip: my room was ocean view which gave a partial view of ocean as well as water ways and the pool it was...
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  • Stayed: May 2014, travelled on business
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Thank levanah777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron P, Manager at Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton, responded to this reviewResponded 22 May 2014

Dear Levanah777:
Thank you for choosing the Waterstone Resort and Marina! We also thank you for taking the time to share your experience with us and the Trip Advisor audience. We are delighted that you were able to enjoy your stay while we work through some typical post-opening challenges. It was a pleasure serving you and we look forward to having you as our guest in the near future.
Best regards,
Ron Potter
Hotel Manager

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Reviewed 20 May 2014

I can't wait to visit the Waterstone hotel in Boca Raton again. The very best customer service I have ever experienced in all of my travels. Brand new hotel and accomodations. Great value, fair price, and boutique feel with amazing ambiance. Pristine clean

  • Stayed: May 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank levanah777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron P, Manager at Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton, responded to this reviewResponded 17 June 2014

Dear Levanah777;

Thank you for choosing the Waterstone Resort and Marina. We are thrilled that you loved our resort and hope to have the honor of serving you again in the near future.

Best regards,
Ron Potter
Hotel Manager

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Reviewed 20 May 2014 via mobile

He is the front desk MAnager and he treated us like we were family. Always with a smile and willing to give 100 percent to make our stay over the top

We had a great Stay-Cation
Took advantage of the Spa and more
The Spa experience is the best in the country. Whatever you do do not miss the bath ritual. It is amazing and well worth the money, especially if you add it on to a service
Also don't miss the boat ride to the beach club. It is great and no charge

Stayed: May 2014, travelled with friends
Thank IreneyMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron P, Manager at Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton, responded to this reviewResponded 22 May 2014

Dear IreneyMiami:
Thank you for choosing the Waterstone Resort and Marina! We also thank you for taking the time to share your experience with us and the Trip Advisor audience. It was an honor to serve you and we hope to have the opportunity to do it again in the near future.
Best regards,
Ron Potter
Hotel Manager

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Reviewed 18 May 2014

Could not go higher because once the pool is up and going it will be a huge difference. Gentleman named Story(nice guy)at the front desk was absolutely the best, everyone at this property was great. There was no issue that could not be fixed instantly .This establishment and the workers have No problems only Solutions.
Newly renovated with great attitudes its a no brainer!!! Living in fort Lauderdale we just enjoy mini trips ,great food and fun people. GREAT FIND..The Boca Beach Resort should be nervous. They treat everyone equal at The Waterstone..JUST SAYING!!!

Room Tip: Up High and Newly Renovated..Intercoastal view was amazing. The place is clean..
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  • Stayed: May 2014, travelled with friends
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3  Thank spaceysapjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron P, Manager at Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton, responded to this reviewResponded 22 May 2014

Dear spaceysapjr:
Thank you for choosing the Waterstone Resort and Marina! We also thank you for taking the time to share your experience with us and the Trip Advisor audience. We have shared your comments with Story and the rest of the Waterstone Team. As always, our goal is to provide the highest level of service to our guests and Story’s performance shows that.
We are excited to have the pool opening to our guests tomorrow which will offer a unique waterfront pool experience unlike any other resort I the area.
Thank you for your patience during our first days of operation. It was an honor to serve you and we hope to have the opportunity to do it again in the near future.
Best regards,
Ron Potter
Hotel Manager

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Reviewed 24 July 2017 via mobile
Google Translation

Stayed: July 2017, travelled with friends
Thank Melissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2017
Google Translation

  • Stayed: May 2017, travelled with family
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Thank Janet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DehnelJ, Front Office Manager at Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton, responded to this reviewResponded 7 June 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton

Address: 999 E Camino Real, Boca Raton, FL 33432-6311 (Formerly Waterstone Resort & Marina Boca Raton - a DoubleTree by Hilton Hotel)
Phone Number:
Region: United States > Florida > Boca Raton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Boca Raton
#3 Family Hotel in Boca Raton
#3 Romantic Hotel in Boca Raton
Price Range: £121 - £335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton 3.5*
Number of rooms: 139
Official Description (provided by the hotel):
Relax in style at the 4 Diamond Waterstone Resort & Marina Boca Raton - A Curio Collection by Hilton. Set on the Intracoastal Waterway just 300 yards from the beach. Hotel is located just minutes from downtown Boca restaurants and nightlife. Enjoy stylish guest rooms or suites with balconies available with spectacular views of the water. ... more   less 
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Also Known As:
Boca Raton Bridge Resort
Waterstone Resort & Marina Boca Raton, Curio Collection By Hilton Florida

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