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“Nice place to stay”

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Hilton Boca Raton Suites
Ranked #10 of 27 Hotels in Boca Raton
Waterford, Michigan
Level Contributor
109 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Nice place to stay”
4 of 5 bubbles Reviewed 10 April 2013

Spent a week and found this hotel very comfortable. The room was starting to show it's age and seemed somewhat outdated, but it was clean and roomy. We had a nice view from the balcony overlooking the pond with the fountains. We didn't care much for the location of the hotel as you are quite a distance from the beaches and restaurants and activities, but it was quiet. The pool was very lovely and very clean and there was a great pathway around the property for a leisurely walk. We did have problems with the doorwall out to the balcony and with the minifrig, but as soon as we notify the front desk, we had a maintenance man up to our room within 15 mintues and he solved both problems quickly. The cook-to-order breakfast was wonderful and the dining area was well organized and the staff was very pleasant and efficient. Every employee that we dealt with went out of their way to assist us and make us feel welcome.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,052 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (160)
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English first
Orono, Minnesota, United States
2 reviews
5 of 5 bubbles Reviewed 8 April 2013

Stayed for four days during a family visit. The beach and shops are not far. Great neighborhood, which was clean and friendly with wonderful restaurants. The room was big enough for two adults and two teenagers. The pool was clean and large enough for leisurely swims.The only down fall was an elevator was out of service so our waits were long at times. The breakfast was a great value.

Room Tip: Rooms facing the pond are very nice.
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review, 10 April 2013
Thank you for your comments.

I'm very happy you enjoyed our comfortable suites and great complimentary breakfast.

Thanks for staying with us and we hope to see you again.

Sincerely,

John Bailey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 8 April 2013

We stayed here because of a group visit. The hotel is away from things you might like to see (downtown Boca? the beach?) . Front desk clueless about what to do in the area. We had heard about an enormous craft fair in Delray Beach, but no one at the desk had heard of it (it stretched maybe 10 blocks, should not have been a surprise). Worse, the hotel HAD NO LOCAL MAPS for us to orient ourselves.

Room (actually bedroom and living room suite) was ok, Suite arrangement meant that the bedroom was quite tight for maneuvering. We had a balcony, which was a plus.

Free breakfast (not so tasty but fresh made eggs), and a happy hour (that may make this place attractive to the kind of folks I don't necessarily want to room next to).

Ceiling in the bathroom showed signs of recent water damage. You can do better.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank femaletraveler230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review, 10 April 2013
Thank you for your comments.

I'm very sorry our staff was not more helpful with area information during your stay. I've shared your comments with our team so we can address your concerns.

I do hope you will give us an another opportunity in the future. Please feel free to contact me in advance and I'd be happy to help you plan your visit to Boca Raton.

Sincerely,

John Bailey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 8 April 2013

Wonderful service consistent with this chain. Very good buffet breakfast. A very good deal! Rooms lovely, spacious suites , very clean and really comfy beds. No free Internet but hotspot with my phone worked well. Helpful housekeeping wonderful reception

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mandy g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review, 10 April 2013
Thank you for staying with us and for the positive comments.

I'm pleased you enjoyed our suite concept and guest service, plus our complimentary breakfast.

We hope to see you again soon.

Sincerely,

John Bailey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 8 April 2013

We only stayed on night here using it as a stop over on our drive from Miami to Orlando but the hotel was great. The staff were extremely helpful and upgraded our pre-booked room on arrival waived the charge for in-room wifi (free wifi is available in the lobby).

The breakfast offered a wide selection including omelette made to order, pastries, a cooked selection, fruit and yoghurt and cereal.

Convieniently located near to both the I95 and toll road as well as the Boca Raton Mall I'd certainly recommend this hotel as a stopover location but would also be happy to stay here for a few more nights although it is not really suited for a lobg stay if you want to get to the beach on a regular basis.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review, 10 April 2013
Thank you for your comments.

I'm glad you found our location to be convenient and our service and amenities enjoyable.

We look forward to seeing you again.

Sincerely,

John Bailey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Georgetown, Canada
1 review
4 of 5 bubbles Reviewed 7 April 2013

Front desk staff were not very frendly or helpful. Cleaning and restaurant staff were amazing. Elevators were under maintenance for duration of our stay. Beautiful hotel, pool was nice and most amazing, comfortable bed and pillows!!

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ceinwen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu, Hawaii
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 April 2013

Whenever I visit my grandmother in Boca, this Hilton becomes my temporary home. Despite its fantastic location right off Glades Blvd, it is quiet and peaceful. The rooms are clean and large (all are suites as far as I know) and an above average breakfast buffet (they'll even cook up mickey mouse pancakes) is included in the room rate.

They ALSO have a happy hour every night where you can get any beer, wine or cocktail for free. This place goes above and beyond to ensure you have a great trip. The only negative keeping this from getting a perfect review is the fact that the building mechanics were not in perfect condition. One of the elevators had been out of service for an extended period of time and 1 elevator is simply insufficient for 7 floors. They did offer their service elevator, however this was not as convenient. For a hotel in Boca, I highly recommend this Hilton!

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank oregonduck13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review, 5 April 2013
Thank you for your comments.

I'm pleased you enjoyed our hotel and its amenities and I do apologize for the inconvenience caused by the elevator issue. I'm happy to report all cars are now up and running.

We hope to see you again soon.

John Bailey
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Boca Raton Suites

Property: Hilton Boca Raton Suites
Address: 7920 Glades Rd, Boca Raton, FL 33434-4114
Phone Number:
Region: United States > Florida > Boca Raton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Boca Raton
#13 Business Hotel in Boca Raton
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Boca Raton Suites 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
Experience one of the most elegant hotels in Boca Raton for business or pleasure. Situated in a peaceful lakeside complex in Boca Raton, FL, the Hilton Boca Raton Suites hotel puts you in easy reach of some of the area's best shopping, dining, golf and beaches. A complimentary shuttle service makes it easy to get around. The two-room suites at this all-suite hotel give you the flexibility to make the most out of your stay. A private bedroom and separate living area means that there is plenty of space to relax or get some work done.Make use of the high-speed internet access to stay connected, or get some work done in the business center. Three flexible function rooms make this Boca Raton hotel the ideal meeting venue. After a busy day, soak up the warm Florida sunshine with a swim in our outdoor pool or work out in the contemporary fitness center. Unwind with complimentary drinks and snacks at the nightly Cocktail Reception. Start every morning in style with a complimentary cooked-to-order breakfast. •All-suite Boca Raton Florida hotel in tranquil lakeside complex, located in the heart of Boca •Spacious two-room suites with private bedroom and separate living area •Complimentary shuttle service, outdoor heated pool and 24-hour fitness center •Complimentary cooked-to-order breakfast and complimentary nightly Cocktail Reception •High speed internet access, business center and three flexible lakeside meeting rooms ... more   less 
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Also Known As:
Hilton Suites Boca Raton Hotel Boca Raton
Hilton Hotel Boca Raton
Hilton Boca Raton Suites Florida
Boca Raton Hilton

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